Nestled near Hervey Bay Botanic Garden, Sanctuary Lakes Fauna Retreat offers a tranquil escape. Stroll through the garden, unwind by the outdoor pool with sun loungers, or explore books in the library. With a playground for kids and free self parking, guests have praised this retreat's relaxing atmosphere.
Situated by the ocean, Sanctuary Lakes Fauna Retreat is a great choice for a stay in Hervey Bay. An outdoor pool and a snack bar/deli are other highlights, and apartments offer upscale features like indoor private hot tubs and soaking tubs.
Languages
Chinese (Mandarin), English
At a glance
Property size
36 apartments
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Special check-in instructions
The property charges 1.68 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Transfers
Airport shuttle*
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Sun loungers
Indoor private hot tub
Private hot tub
Internet
Free WiFi
Parking and transportation
Free self parking on site
Roundtrip airport shuttle (surcharge)
Family friendly
Children stay free (see details)
Playground
Kitchenette
Refrigerator
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Dining
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Shower/tub combination
Deep soaking bathtub
Hair dryer
Soap
Free toiletries
Shampoo
Toilet paper
Towels provided
Living spaces
Library
Entertainment
TV
DVD player
Outdoor areas
Patio
Terrace
Barbecue grill
Garden
Picnic area
Laundry
Laundry facilities
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Iron/ironing board
Convenience store
Front desk (limited hours)
Location highlights
Near the ocean
On the lake
Near the boardwalk/promenade
In the suburbs
In a regional park
Things to do
Whale watching nearby
Golf nearby
Golf lessons nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
Window guards
Outdoor lighting
General
36 rooms
Individually decorated
Individually furnished
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Credit card charges are subject to an extra charge of 1.68 percent
Pool, spa, & gym (if applicable)
Children under 15 years old are not allowed in the swimming pool without adult supervision
Policies
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, window guards and outdoor lighting on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
Sanctuary Lakes Fauna Retreat
Sanctuary Lakes Fauna Retreat Condo
Sanctuary Lakes Fauna Retreat Condo Urangan
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast
ctuary s Fauna Retreat Uranga
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Aparthotel
Sanctuary Lakes Fauna Retreat Aparthotel Urangan
Frequently asked questions
Does Sanctuary Lakes Fauna Retreat offer free cancellation for a full refund?
Yes, Sanctuary Lakes Fauna Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sanctuary Lakes Fauna Retreat?
Yes, there's an outdoor pool.
Are pets allowed at Sanctuary Lakes Fauna Retreat?
Sorry, pets aren't allowed.
Is parking offered on site at Sanctuary Lakes Fauna Retreat?
Yes, there's free self parking.
Is airport shuttle service offered by Sanctuary Lakes Fauna Retreat?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sanctuary Lakes Fauna Retreat?
Check-in start time: 2 PM; Check-in end time: 5:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Sanctuary Lakes Fauna Retreat and nearby?
Sanctuary Lakes Fauna Retreat has an outdoor pool and private indoor hot tubs, as well as a picnic area and a garden.
Does Sanctuary Lakes Fauna Retreat have private hot tubs?
Yes, each apartment has a private indoor hot tub and a deep soaking bathtub.
Does Sanctuary Lakes Fauna Retreat have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
Does Sanctuary Lakes Fauna Retreat have any outdoor private spaces?
Yes, each apartment features a patio.
What's the area around Sanctuary Lakes Fauna Retreat like?
Sanctuary Lakes Fauna Retreat is a short 12-minute walk from Urangan Pier and 13 minutes' walk from Hervey Bay Botanic Garden.
Sanctuary Lakes Fauna Retreat Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 3, 2025
Cozy and clean
We had a great time, the room was cozy and clean,
Staff are friendly and helpful. We will definitely comeback
Lilibeth
Lilibeth, 3-night trip
10/10 Exceptional
Nov 4, 2024
Great cabins and excellent facilities
Dane
Dane, 2-night trip
10/10 Exceptional
Sep 22, 2024
A great place to rest and relax. Beautiful surroundings and very clean and quiet.
Peter
Peter, 3-night trip
10/10 Exceptional
Aug 9, 2024
The tranquility and relaxation of the surroundings and wildlife was really lovely
Debra
Debra, 2-night trip
8/10 Very good
Jul 29, 2024
loved the wild life.our cabin was comfortable but needed a little up dating.a few small maintenance issues could be addressed.but in all great place to stay.we will certainly come back.
Andrew
Andrew, 3-night trip
10/10 Exceptional
Aug 9, 2024
our cabin a little dated, but extremely good value for what it was with comfy bed & great shower pressure in pleasant sanctuary with easy check in etc there are some amazingly renovated cabins within in this gated bird & turtle sanctuary but we chose to save a few dollar in a more dated one & it was very adequate.
Kathy
Kathy, 3-night trip
10/10 Exceptional
Aug 10, 2024
Many thanks to the owners putting ours fears, of our 1am arrival, to rest by sorting out a taxi and clear information how to get in.
The location is wonderful especially if you like birdlife!
A relaxing stop off to go to K’Gari and couldn’t have asked for more!
Peter
Peter, 3-night trip
8/10 Very good
May 9, 2024
Clean and comfortable stay. Close drive to everything.
Cassi
Cassi, 4-night trip
6/10 Good
Aug 30, 2024
Lovely surrounds
Beautiful location.very comfortable bed.
Bathroom very clean.Lounge chairs badly stained could do with covers. Microwave rusty. In saying that I would stay again. Value for money
Yvonne
Yvonne, 3-night trip
10/10 Exceptional
Apr 9, 2024
Great little quiet spot with room to park the boat after a day on the water
Rod
Rod, 4-night trip
2/10 Poor
Sep 26, 2024
Staff are not friendly, AC was not working even we complained twice and no action taken, the balcony hasn't been cleaned for ages, they have provided very few housekeeping and when we asked for an additional toilet paper roll they charged us $2.03 for it.
Note: we got a villa for 5 for 3 nights and they provided 2 shampoos, 2 soaps and 1.5 toilet paper rolls!!!
Yasser
Yasser, 3-night trip
10/10 Exceptional
Aug 6, 2023
Beautiful location, walking distance to foreshore, shops and restaurants.
Michael
Michael, 2-night trip
10/10 Exceptional
Jul 23, 2023
Loved our stay, loved the birds and turtles, staff were excellent, room was great
Elayne
Elayne, 4-night trip
10/10 Exceptional
Oct 20, 2022
Great place
Angelina
Angelina, 5-night trip
10/10 Exceptional
May 6, 2024
at the edge of nature and a lake
david
david, 2-night trip
8/10 Very good
Jan 3, 2023
Great for a family.
Samantha
10/10 Exceptional
Oct 15, 2023
Nice place
Daniela
Daniela, 3-night trip
10/10 Exceptional
Feb 26, 2024
Such a tranquil place to stay. Thank-you
Sue
Sue, 2-night trip
10/10 Exceptional
Feb 29, 2024
Quiet, private cabins with a great outdoor area next to the lake. Fully equipt kitchen with everything needed to cook for yourself.
Emma
Emma, 2-night trip
10/10 Exceptional
Oct 3, 2022
The property was very spacious and had all the amenities for a family stay. The location was great, close to restaurants, shops and the beach.
Guilherme
Guilherme, 4-night trip
10/10 Exceptional
Jul 9, 2023
Wonderful for families
A great place to stay for families for some wonderful interactions with local wildlife. Hosts are very friendly and welcoming, would thoroughly recommend.
Errin
Errin, 3-night trip
10/10 Exceptional
Jul 17, 2022
Nice & quiet & peaceful location and handy to all that we needed .
Carolyn
Carolyn, 2-night trip
8/10 Very good
Dec 16, 2022
Nice and quiet easy access to area
Fiona
8/10 Very good
Aug 24, 2023
Great place and excellent management. Highly recommend