Hollywood Casino at Charles Town Races - 12 min drive - 16.7 km
Antietam National Battlefield - 18 min drive - 19.2 km
Appalachian Trail Conservancy Headquarters - 20 min drive - 26.4 km
Harpers Ferry National Historical Park - 21 min drive - 27.4 km
Getting around
Martinsburg, WV (MRB-Eastern West Virginia Regional) - 12 min drive
Hagerstown, MD (HGR-Hagerstown Regional) - 35 min drive
Martinsburg Station - 9 min drive
Harpers Ferry Station - 21 min drive
Restaurants
Crosswinds Cafe - 12 min drive
Olde Country Diner - 8 min drive
Tackett's Pub - 3 min drive
The Pump House East - 9 min drive
The Black Dog Coffee Company - 7 min drive
About this property
Quality Inn & Suites
At Quality Inn & Suites, you'll be within a 15-minute drive of Hollywood Casino at Charles Town Races. You can go for a morning swim at the seasonal outdoor pool and visit the 24-hour fitness center for a workout. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
76 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Downhill skiing nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
24-hour fitness center
Seasonal outdoor pool
Accessibility
Wheelchair-accessible parking
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free long-distance and local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15.00 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10 AM to 11 PM
The seasonal pool is open from June to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Suites Hotel Martinsburg
Comfort Suites Martinsburg
Comfort Inn Martinsburg
Martinsburg Comfort Inn
Quality Suites Hotel Martinsburg
Quality Suites Martinsburg
Quality Inn Martinsburg
Quality Martinsburg
Quality Inn Kearneysville
Quality Kearneysville
Quality Inn & Suites Hotel
Quality Inn & Suites Kearneysville
Quality Inn & Suites Hotel Kearneysville
Frequently asked questions
Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10 AM to 11 PM.
Are pets allowed at Quality Inn & Suites?
Yes, dogs are welcome. There's a charge of USD 15.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Quality Inn & Suites?
No, this hotel doesn't have a casino, but Hollywood Casino at Charles Town Races (12-min drive) is nearby.
What is there to do at Quality Inn & Suites and nearby?
Have fun with activities like hiking, kayaking, and rafting, and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool and a 24-hour fitness center.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 5, 2024
Clean, budget-friendly with minor glitches
My room was clean, but there were some problems. I had looked forward to using the jacuzzi in the room, but it was non-functional. I would have appreciated knowing that before I tried to use it. The heating register was incredibly noisy - I had to turn it of in order to sleep. On the bright side - breakfast was good and the front desk person, Jennifer, was amazing!
Suzanne
Suzanne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Teressa
Teressa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Teressa
Teressa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Rose
Rose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Nice Room
Room was nice, reasonable price.
Martin
Martin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 4, 2024
QI
Deborah
Deborah, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Place was greT
Steven
Steven, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Sep 23, 2024
Was very disappointed in my stay. They had permanent residents there that hung out in front & smoked. Had to walk through the smoke to get into lobby. They had dog's in the room next to us that barked at time's during the night & everytime the owners would leave the room. Breakfast through the week was nothing good at all & milk was warm.Lady clerk was rude when we asked for more toilet paper & towels. She acted like it was an inconvenience for her to get them for me.Breakfast wasn't bad on the weekends. Nevertheless we'll probably not stay there again, unless there's nothing else available. VERY DISAPPOINTED!!!!!!!
David
David, 4-night trip
Verified Expedia guest review
4/10 Fair
Sep 19, 2024
The floor I was on had a skunk smell. Hotel needs updating.
Jaime
Jaime, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 9, 2024
Our hot water ran the entire time we were there. It was loud. The building was a little on the loud side. There appeared to be "residents". I wish them well but I wanted a more "uplifting" atmosphere.
Teresa
Teresa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
Sabrina
Sabrina, 4-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 4, 2024
The room was old and needed updating. I went to desk to ask someone to come and fix my phone. No one came. Musty smell in the bathroom. Didn't realize dogs were allowed and I am allergic to dogs. I stayed 1 night but had gone to front desk a few hours after ckin to say that I will be leaving tomorrow and only staying 1 night and not 2. I was charged an early leaving fee. What the?
Cynthia
Cynthia, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 4, 2024
Cory
Cory, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 3, 2024
Ferrell
Ferrell, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 29, 2024
mike
mike, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Aug 28, 2024
The smoke smell was way too overwhelming for s smoke free hotel.
April
April, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Very peaceful
Amy
Amy, 4-night trip
Verified Expedia guest review
4/10 Fair
Aug 23, 2024
They serving expired foods for breakfast.
Luke H.
Luke H., 2-night trip
Verified Expedia guest review
6/10 Good
Aug 18, 2024
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Aug 18, 2024
Below average.
Didn’t have shampoo/conditioner. Got woken up at 10:40am by housekeeping (keys stopped working before 10:30am when checkout is at 11am). Bed top blanket was stained red in multiple places.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2024
James
James, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 14, 2024
Money falsely taken by management. WWas approached disrespectfully by management for taking 2 mustard packets from dining area
Ferrell
Ferrell, 5-night trip
Verified Expedia guest review
4/10 Fair
Aug 14, 2024
I was wrongly charged $200 for smoking in room. I didnt. Smoke in room.Was approached disrespectfully by manager about getting 2 mustard packets from dining area. After having spent over $ 5000. on stays at motel.
Ferrell
Ferrell, 6-night trip
Verified Expedia guest review
4/10 Fair
Aug 6, 2024
The staff were nice but overall the facility is run down. Our room was humid, despite attempts to raise or lower the air conditioning. Clothing was damp and our bathing suits never dried. The breakfast was decent and included hot items. Pool was okay but we never saw anyone clean it and there was trash around it. We often had the pool to ourselves which was nice.There appear to be many long term residents at the hotel who are a bit sketchy. It is a non smoking facility but folks sit nearby and smoke more than cigarettes. We definitely won't stay again. The dogs were better than the people.
Danielle
Danielle, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 5, 2024
I was very pleased with the place, I felt safe and clean, and breakfast was included and very good! Amicable staff! I highly recommend the place! :-)