Kinabalu National Park, Mt. Kinabalu, Ranau, Sabah, 89300
What's nearby
Mount Kinabalu Park Entrance - 14 min walk
Mountain Garden - 19 min walk
Sosodikon Hill Kundasang - 12 min drive
Desa Cattle Dairy Farm - 14 min drive
Maragang Hill - 19 min drive
Getting around
Kota Kinabalu Intl. Airport (BKI) - 112 min drive
Restaurants
Desa Cafe - 14 min drive
Anooh Coffee - 8 min drive
Puncak Restaurant - 6 min drive
KFC - 7 min drive
Intan's Restaurant & Cafe Kundasang - 6 min drive
About this property
Sutera Sanctuary Lodges at Kinabalu Park
When visiting Ranau, Sutera Sanctuary Lodges at Kinabalu Park is a great choice to consider. For a bite to eat, guests can check out Liwagu Restaurant, which serves breakfast, lunch, and dinner.
Languages
English, Malay
At a glance
Hotel size
46 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails
Services
24-hour front desk
Luggage storage
Facilities
Banquet hall
Accessibility
Grab bar near toilet
Room amenities
Home comfort
Heating
Bathrobes and slippers
Sleep well
Turndown service
Bed sheets provided
Freshen up
Shower only
Hair dryer
Towels
More
Daily housekeeping
Special features
Dining
Liwagu Restaurant - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 56 for adults and MYR 46 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for MYR 153 per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Sutera Sanctuary Lodges Kinabalu Park Ranau
Kinabalu Park Hotel
Kinabalu Park Hotel Ranau
Kinabalu Park Ranau
Sutera Sanctuary Lodges Kinabalu Park
Sutera Sanctuary Kinabalu Park Ranau
Sutera Sanctuary Kinabalu Park
Sutera ctuary Kinabalu Park
Sutera Sanctuary Lodges at Kinabalu Park Hotel
Sutera Sanctuary Lodges at Kinabalu Park Ranau
Sutera Sanctuary Lodges at Kinabalu Park Hotel Ranau
Frequently asked questions
Are pets allowed at Sutera Sanctuary Lodges at Kinabalu Park?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Sutera Sanctuary Lodges at Kinabalu Park?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sutera Sanctuary Lodges at Kinabalu Park and nearby?
Have fun during the warmer months with activities such as hiking.
Are there restaurants at or near Sutera Sanctuary Lodges at Kinabalu Park?
Yes, there's an onsite restaurant, Liwagu Restaurant.
What's the area around Sutera Sanctuary Lodges at Kinabalu Park like?
Sutera Sanctuary Lodges at Kinabalu Park is a short 11-minute walk from Mount Kinabalu National Park and 14 minutes' walk from Mount Kinabalu Park Entrance.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 25, 2024
Very eco-friendly!
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 29, 2023
They have shuttle to pick up from lobby to your room. Breakfast buffet was great!
Wing Hei
Wing Hei, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 8, 2023
Great place to stay
Great place to stay at, within Mt Kinabalu Park. Excellent services and friendly staff. Great place to stay at if you like trekking. Good food and a nice fireplace to keep warm during cold evenings.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
May 13, 2023
The staff at the reception and Liwagu restaurant is attentive and courteous. KKNP is a great place to experience nature walks. The paved roads are maintained and clean. However the room & furniture is aged and requires maintenance. While the air quality in the open is refreshing and cooling, the room is stuffy. A fan to circulate the spacious room would help. The property certainly needs upgrading.
Ming Choo
Ming Choo, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
May 13, 2023
Lovely place to visit and relax. The bathrooms of the hill lodges require refurbishment they are outdated and had bad smell.
Naima
Naima, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 8, 2023
Not much activities esp. night time.
Kok Wai Peter
Kok Wai Peter, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 18, 2023
The property is within the Kinabalu National Park, so it is surrounded by the flora and fauna of the rainforest, which is so dense and delightful. The hiking trails are nearby and even walking up to the first checkpoint is very convenient. I loved my time there lots as an escape from the city life.
Li Tiing
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2022
excellent service and stay.
Great stay. Great people. The bathroom needs to be upgraded. Otherwise, very nice. great breakfast.
Sureswaran
Sureswaran, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 7, 2022
Very peaceful stay, some of the facilities could use an upgrade and the restaurant is a bit average taste wise, but overall if you love nature you will love it here.
Dzafran Alif
Dzafran Alif, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 30, 2020
Value for money
I stayed at Peak Lodge. The view is beautiful. However , the lodge is a little dated and deserves a refurbishment .overall, it's comfortable without much hassle
Staff are very friendly and responsibke .I left so personal belongings behind and Azlan managed to deliver it to KK city to my friend.
Thank you
Ellyna
Ellyna, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 21, 2020
so disappointing
it remain the best option in Kundasang but every time maintenance and services are getting worst...
this time, in one of the best villas they have, paid RM 800 for one night stay, not enough hot water for all guests to have a shower.
My bed blanket had a big stain on one side.
Restaurant is becoming ridiculously bad...
overpriced, specially at breakfast time, doesn’t offer enough options and quality of food for the level of the Sutera resort.....
RM 28 for french toasts that are just 2 slices of bread, 3 very small slices of banana (1/6 of a normal banana fruit), and and a spoon of honey!!??
I still recommend the place for a stay mostly because there are no better options but avoid the restaurant at all
Maurizio
Maurizio, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 29, 2020
Francis J
Francis J, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 26, 2020
Best!!!
Kian Lun
Kian Lun, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Feb 22, 2020
Like the landscape. Well done beds clean and good buffet.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 19, 2020
Excellent Service
Friendly people and always pleasing. We were upgrade as we wanted a twin bed rather than a queen size bed. I would definitely make a return trip
Hilary
Hilary, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Feb 6, 2020
Bed very comfortable, thank you. But why bother to provide packets of coffee and tea set when there is no Kettle provided.
Verified traveler
1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Dec 27, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 25, 2019
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2019
😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 13, 2019
Very nice location and perfect for my family trip. Clean and excellent hotel, perfect services.
Kelvin
Kelvin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 5, 2019
The Nepenthes Villa we stayed in was idyllic - perfect for curling up on the sofa in front of the fireplace. We loved being surrounded by nature while still having the conveniences of modern living like heated water for a warm shower.
Hannah
Hannah, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2019
Stayed in Grace Hostel, it was clean and served its purpose. Check in was open just before midnight and was friendly
Verified traveler
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Nov 3, 2019
Wonderful environment
Great views
Friendly helpful staff
Verified traveler
2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Oct 21, 2019
Great stay but overpriced food
Beautiful place, in the middle of nature.. Clean rooms but a little basic for the price.
Food in the restaurants is not at the level of the rest of the hotel services.
Variety and quality need to be improved