The food was definitely a high point! There was a wide selection, including snacks available to order throughout the day. We especially loved the dining variety:
You could order your own pizza in the evening if you wanted a break from the main buffet.
The sushi restaurant was my favorite.
The do-it-yourself BBQ was a fun addition.
The cocktail and alcohol selection was excellent, and I loved starting every morning with an iced coffee in the heat.
Another huge benefit was the free daily shuttle to various places. This was fantastic for exploring the island without having to rent a car. The tour desk was helpful and informative, and a special shout-out goes to one very helpful reception lady whose name I unfortunately didn't catch—thank you!
Areas for Improvement
Slow and Unfriendly Service
The service for drinks at the main bar was disappointingly slow. Although there were many staff members walking around, only one person seemed to be working the bar, leading to long waits.
To make matters worse, the unfriendliness of certain staff was very annoying. Many times, it felt like we were a nuisance just for asking for a drink—there was a lot of visible huffing and puffing. This made the few genuinely nice staff members, like Joanie, really stand out.
Housekeeping and Cleanliness
Cleanliness needs attention. Our room wasn't fully cleaned for three days in a row; we just received new towels. Furthermore, on some days, rubbish was left on the side of walkways for hours.