Hong Kong - Macau Ferry Terminal - 4 min walk - 0.4 km
Soho - 6 min walk - 0.6 km
Lan Kwai Fong - 9 min walk - 0.8 km
The Hong Kong Observation Wheel - 17 min walk - 1.5 km
Hong Kong Convention and Exhibition Centre - 4 min drive - 2.7 km
Getting around
Hong Kong International Airport (HKG) - 33 min drive
Hong Kong Wan Chai Station - 3 min drive
Hong Kong Central Station - 12 min walk
Hong Kong Admiralty Station - 24 min walk
Sheung Wan Station - 2 min walk
Hillier Street Tram Stop - 3 min walk
Man Wa Lane Tram Stop - 3 min walk
Restaurants
2 Cafe - 2 min walk
Samsen - 1 min walk
Ăn Chơi - 1 min walk
Zoo - 1 min walk
Cafe Queen's - 1 min walk
About this property
The Mercer
The Mercer offers a great location, putting you within just a 10-minute walk of Hong Kong - Macau Ferry Terminal and Soho. Other highlights at this Art Deco hotel include a 24-hour fitness center and a fitness center. Fellow travelers say great things about the overall property condition. The property is just a short walk to public transportation: Sheung Wan Station is 2 minutes and Hillier Street Tram Stop is 3 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Thai
At a glance
Hotel size
55 rooms
Arranged over 31 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
24-hour fitness center
Art Deco architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Room amenities
Be entertained
LED television
Cable TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Espresso maker
Electric kettle
Iron/ironing board
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Select Comfort mattress
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Rainfall showerhead
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercer Boutique
Mercer Boutique Hong Kong
Mercer Boutique Hotel
Mercer Boutique Hotel Hong Kong
Mercer Hong Kong Hotel
Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong Hotel
Citadines Mercer Hotel
Citadines Mercer
The Mercer Boutique Hotel
Citadines Mercer Hong Kong Aparthotel
Citadines Mercer Aparthotel
The Mercer Hong Kong
The Mercer Hotel
The Mercer Hong Kong
The Mercer Hotel Hong Kong
Citadines Mercer Hong Kong
Frequently asked questions
Does The Mercer offer free cancellation for a full refund?
Yes, The Mercer does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Mercer?
Sorry, pets aren't allowed.
Is parking offered on site at The Mercer?
Sorry, there's no onsite parking at The Mercer.
What are the check-in and check-out times at The Mercer?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at The Mercer and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does The Mercer have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Mercer like?
The Mercer is in Central & Western District, a short 2-minute walk from Sheung Wan Station and 4 minutes' walk from Hong Kong - Macau Ferry Terminal.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 15, 2024
Decent stay, relatively convenient to MTR
Decent stay, typical room size for HK so no complains. Location is convenient near Sheung Wan MTR station. I’d suggest taking taxi to hotel from airport express station or airport as HK generally is hilly, however doable from train station (though train station has plenty of stairs). Check out is at 11am, however counter staff are helpful and may extend if required. Overall no complains, will stay here again if in HK
Verified traveler
2-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 10, 2024
Sophia
Sophia, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Jun 19, 2024
I left after the first night and moved to a nother hotel.
The aircondition cant be adjusted properly and it is noisy, make sure you bring earplugs along. It probably hasnt been maintained for years.
The curtains have several holes in it. The bathroom was moldy and and not clean. Some "left overs" of the previous guest were still in the bathroom.
Overall the room was just not in a good condition, not clean and not what i expect at this price level.
The location of the hotel is great!
I would not recommend to stay at this hotel!
Christian
Christian, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 9, 2024
THANKS
Enrique
Enrique, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
May 6, 2024
Room smelt of smoke on check in and was partially fixed on day 3 but continue to smell of smoke. On day four cockroaches welcomed us back to our room in the evening. Housekeeping standard were poor. We felt it was not value for money either.
Krithi
Krithi, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 3, 2023
Kelsey
Kelsey, 2-night trip
Verified Expedia guest review
6/10 Good
Oct 15, 2023
This is a serviced apartment building, not a hotel. Good for long trips if you want to do your own laundry, but not good for short business trips since they don't have room service and the external laundry service takes 3 days.
Verified traveler
6-night business trip
Verified Expedia guest review
2/10 Poor
Sep 22, 2023
Aircon was extremely noisy. Room flooded when using the shower.
Riki
Riki, 5-night romance trip
Verified Expedia guest review
6/10 Good
May 13, 2023
The property is located near the financial center and once we figured our way around we found the metro station nearby. The staff did not understand us and there were no maps of the area. The backing of our curtains were ripped and need to be replaced. Housekeeping was very good and the suite was comfortable.
Brenda
Brenda, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 16, 2023
Steve
Steve, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2023
Tony
Tony, 7-night trip
Verified Hotels.com guest review
6/10 Good
Mar 21, 2023
Conveniently located near the MTR and within walking distance to Central, with many F&B options nearby.
Siew Fuang Violet
Siew Fuang Violet, 4-night trip
Verified Expedia guest review
4/10 Fair
Mar 18, 2023
Difficult to locate as located within meandering side streets and as surrounded by tall buildings everywhere, pinpointing on google map difficult.
Location seemed a little on the derelict side. Didn’t feel safe walking back late at night.
Charged HKD500 as deposit which wasn’t made aware prior to booking on Expedia. Queries staff at check-in, but was just told this is how they do it and if I wanted clarification, I needed to take it up with booking agent.The money has already been charged on my card. Am awaiting to see if it will be refunded.
Complimentary beverages turned out to be two bottles of cheap soft drinks which other hotels would’ve given for free anyway.
No room upgrade - was told already booked the best. Could’ve at least given a room on taller floor.
Room smelled stuffy and unused for a long time. Not sure if it was cleaned prior to checking in.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 5, 2023
Great location and very convenient with lots restaurants nearby. Room was clean and I enjoyed the modern look.
Yi-Ting
Yi-Ting, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 21, 2020
Great location with lots of restaurants around. Near the SOHO and Lan Kwai Fong and Donki where you can do late night shopping and eating. Room is clean. TV with lots of channel and you can view Netflix and Youtube on the big screen. Bed is too soft.
Candy
Candy, 1-night trip
Verified Expedia guest review
2/10 Poor
Jan 25, 2020
Nothing..no view..the lay out not good.
No aminites ..no break fast room...staff not cooperative..they even did not assist to take a taxi
AlalehMozafaria
AlalehMozafaria, 4-night business trip
Verified Expedia guest review
8/10 Very Good
Jan 22, 2020
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2020
Large rooms, lovely environment.
Great stay - the hotel is really clean, rooms are surprisingly large, and it's good value for money.
Verified traveler
3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 8, 2020
comfortable
kitchen was available, but calatory was not provided. if you will have small dishes in room, you had better prepare them by yourself.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2020
Small boutique hotel in great location
Small boutique hotel, great views, comfortable rooms, friendly staff, good location.
Not a lot of amenities or lobby, but these are not expected from such small hotel.
Jeanette
Jeanette, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2020
The property was great, a lot of food choices around. The staff was great and very friendly we had to leave our luggage there for the day.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 17, 2019
staffs are friendly. the room was clean. close to everything!
Verified traveler
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Dec 10, 2019
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2019
Great staff. Great location, nice clean room. City views.
Caliope
Caliope, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 25, 2019
great location, short walk to lots of bars and eateries.