See all properties

Sunprime Pollensa Bay

3.5 star property
Beachfront hotel with restaurant, near Alcúdia Beach

Choose dates to view prices

Photo gallery for Sunprime Pollensa Bay

Lobby sitting area
Lounge
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas
Breakfast, lunch, dinner served; pool views
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Pool
Main amenities
  • Weekly housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Fitness center
  • Beach towels
  • Seasonal outdoor pool
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Multilingual staff
Feel at home
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Blackout drapes/curtains
  • Laundry service
  • Elevator

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room (Pool view)

Double or Twin Room (Pool view) | View from room

Double or Twin Room (Pool view)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2022
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, individually decorated, individually furnished, desk

Single Room

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2022
Blackout drapes/curtains
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Basic Double or Twin Room

In-room safe, individually decorated, individually furnished, desk

Basic Double or Twin Room

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2022
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room (Sea view)

Double or Twin Room (Sea view) | View from room

Double or Twin Room (Sea view)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2022
Blackout drapes/curtains
  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Body treatments, body wraps, facials, manicures and pedicures, massages

Bordoy Mostatxins - Hotel Boutique Adults Only

Pool
Spa
Airport transfer
Parking available
9.8 out of 10, Exceptional, (147)
The price is $101
includes taxes & fees
$90 per night
Mar 3 - Mar 4
Bordoy Mostatxins - Hotel Boutique Adults Only
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carrer Maria Antonia Salva, 2, Alcúdia, Balearic Islands, 07400

What's nearby

  • Roman Remains of Pollentia - 4 min drive
  • Alcúdia Port - 6 min drive
  • Hidropark - 7 min drive
  • Playa de Muro - 14 min drive
  • Alcúdia Beach - 15 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 49 min drive
  • Sa Pobla Station - 21 min drive
  • Inca Station - 22 min drive
  • Lloseta Station - 25 min drive

Restaurants

  • ‪Sa Gelateria - Alcudia - ‬15 min walk
  • ‪Sa Mossegada - ‬17 min walk
  • ‪Cafe de - ‬15 min walk
  • ‪Red Rum - ‬3 min walk
  • ‪Bar Maya - ‬14 min walk

About this property

Sunprime Pollensa Bay

When you stay at Sunprime Pollensa Bay, you'll be within a 15-minute drive of Playa de Muro and Alcúdia Port. You can indulge in facials or aromatherapy, and Restaurant serves breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include a bar/lounge, a fitness center, and a seasonal outdoor pool.

All inclusive

All-inclusive room rates at Sunprime Pollensa Bay are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Finnish, Spanish, Swedish

At a glance

DONE

Hotel size

    • 163 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Lifeguard on site

What to do

  • On the beach
  • Evening entertainment

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1965
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Bicycle parking
  • Spa services
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Magnifying mirror
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Mini-fridge

More

  • Weekly housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Renovations and closures

This property is closed from April 19 2025 to December 15 2026 (dates subject to change).

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from April to October
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards, mobile payments and cash.
Mobile payment options include: MobilePay.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hi Hotel Panoramic
Hi Panoramic Alcudia
Hi Panoramic Hotel
Hi Panoramic Hotel Alcudia
Hotel Hi Panoramic
Hi! Panoramic Hotel Alcudia, Majorca
Panoramic Hotel Alcudia
Smartline Panoramic Hotel Alcudia
Smartline Panoramic Hotel
Smartline Panoramic Alcudia
Smartline Panoramic
Smartline Panoramic Hotel Alcudia, Majorca
Club Jet Tours Alcudia Hotel
Club Jet Tours Hotel
Club Jet Tours

Frequently asked questions

Is Sunprime Pollensa Bay currently open?

This property is closed from April 19 2025 to December 15 2026 (dates subject to change).

Is there a pool at Sunprime Pollensa Bay?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at Sunprime Pollensa Bay?

Sorry, pets aren't allowed.

Is parking offered on site at Sunprime Pollensa Bay?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Sunprime Pollensa Bay?

Check-in start time: noon; Check-in end time: anytime. Check-out time is noon.

What is there to do at Sunprime Pollensa Bay and nearby?

Sunprime Pollensa Bay has a seasonal outdoor pool and a fitness center, as well as spa services.

Are there restaurants at or near Sunprime Pollensa Bay?

Yes, Restaurant offers ocean views.

Does Sunprime Pollensa Bay have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Sunprime Pollensa Bay like?

Sunprime Pollensa Bay is on Platja des Morer Vermell, a short 15-minute walk from Xara Gate and 19 minutes' walk from Bahia de Pollensa.

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Five night stay
A spotlessly clean hotel. Lovely sea view and good swimming pool. Helpful and friendly staff.
View from our balcony
Mary, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Very average
An okay hotel. The guests there seems rude and unfriendly, some of the staff weren’t friendly either. Had ants in the room which the hotels solution was to spray the room with poison and leave it like that, no room change. Overal very average.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Soram, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Great spacious room with sea view and direct access to the beach. The hotel is nice although a bit far from the center.
Laurent, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

SANDRINE, 2-night trip
Verified Hotels.com guest review

6/10 Good

As much as the property is in a beautiful location, tastefully designed and staffed with wonderful personnel we struggled to relax during our extended stay here. The view from the hotel as well as the location is stunning. Furthermore you can walk up to the historical town of Alcudia within 20 minutes. You will also be spoilt for beautiful beaches in the vicinity and the food on offer at the hotel is very good. Albeit there are no dining options nearby. However, the hotel is locked into a contract with a charter entertainment company which is loud, dominating and boisterous which makes noise until the late hours with no regard to the private guests of the hotel. High pitched screaming, loud music and strobe lights marred our stay as the stage is set in front of the rooms with a sea view. So it stands as an eye sore in a beautiful view and leaves guests staying with sea view rooms no chance to enjoy the balcony or have a good nights sleep. The noise goes into the late hours regardless. The cleaning service was also very inconsistent. I had booked several rooms during our stay - some rooms were cleaned and kitted very well whilst others were very neglected. At one point we returned to find that the cleaner had left our room door open for hours by mistake after cleaning. We genuinely hope the hotel remedies the shortcomings It is in such a beautiful place with wonderful staff and has endless potential. We would love to return one day when these problems are resolved.
Lance, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Pernilla, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Aurelia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anabel, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall a nice hotel with good sea views. The parking is very limited and is on a first come first served basis
Andrew, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Shady, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

100% recomendable
Estancia muy buena. El alojamiento consta de todo lo necesario para pasar unos días en la isla. Además, tanto el personal como la comida son muy buenos.
Adrián, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Beatriz, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Merta, 8-night trip
Verified Hotels.com guest review

8/10 Very Good

Setting is in a nice location. The main beach has too many weeds. It’s quiet and on a walking distance to Alcudia Old Town. Staff were friendly and efficient.
4-night romance trip
Verified Expedia guest review

8/10 Very Good

Epaminondas, 9-night trip
Verified Hotels.com guest review

8/10 Very Good

Jingwei Zhang, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacko, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roxana, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

I stayed with my 11 yo daughter and had a pleasant trip. Attaching pic with the view from our balcony. To make it even better I’d suggest to create a space for smokers rather allowing to smoke anywhere near pool or sun beds or bar. Also offer a choose of pillows
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jacob, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Franck, 13-night trip
Verified Hotels.com guest review

8/10 Very Good

Simon, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martha, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Easy access to beach.
Friendly professional staff. Parking in front or side lot. Easy access to the beach. There is an excellent restaurant within walking distance called Red Rum. British pub with excellent food. The hotel rooms were clean and simple just like most in this price range. I would stay again.
Scott, 1-night family trip
Verified Hotels.com guest review