Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive
San Pedro Station - 14 min walk
Cusco Wanchaq Station - 15 min walk
Poroy Station - 27 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Cafe D’Wasi - 1 min walk
Cicciolina - 2 min walk
Museo del Pisco - 1 min walk
Nuna Raymi - 2 min walk
Kion - 2 min walk
About this property
Emperador Plaza
Emperador Plaza is just 3.2 mi (5.1 km) from the airport and offers a shuttle (available 24 hours). Free perks include buffet breakfast daily and WiFi. Other highlights at this Art Deco hotel include a rooftop terrace and a terrace.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
26 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 10:30 AM; Check-in end time: 9:00 AM
Express check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 9:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (PEN 25 per day)
Wheelchair-accessible parking on site
Onsite parking limited (max 4 spaces per unit)
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning
Restaurant
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 1997
Safe-deposit box at front desk
Rooftop terrace
Art Deco architecture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
40-inch TV
Premium TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Down comforter
Premium bedding
Select Comfort mattress
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Patio
Separate dining area
Separate living room
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator (on request)
Kitchen
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Airport shuttle service is offered for an extra charge of PEN 20.00 per vehicle (one-way)
Area shuttle service is offered for an extra charge
Children & extra beds
Cribs/infant beds are available for PEN 12.0 per day
Rollaway beds are available for PEN 25.0 per day
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Parking
Uncovered self parking costs PEN 25 per day
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts major credit cards, debit cards and cash.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20523026331
Also known as
Emperador Plaza
Emperador Plaza Cusco
Emperador Plaza Hotel
Emperador Plaza Hotel Cusco
Plaza Emperador
Emperador Plaza Hotel
Emperador Plaza Cusco
Emperador Plaza Hotel Cusco
Frequently asked questions
Does Emperador Plaza offer free cancellation for a full refund?
Yes, Emperador Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Emperador Plaza?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Emperador Plaza?
Yes. Self parking costs PEN 25 per day. Parking spots may be limited.
Is airport shuttle service offered by Emperador Plaza?
Yes, an airport shuttle is available. The charge is PEN 20.00 per vehicle one-way.
What are the check-in and check-out times at Emperador Plaza?
Check-in start time: 10:30 AM; Check-in end time: 9:00 AM. Check-out time is 9:00 AM. Express check-in is available.
What is there to do at Emperador Plaza and nearby?
Recommended spots to visit include Cusco Cathedral (2-min walk) and Iglesia de La Compañía de Jesús (3-min walk), along with Plaza de Armas (3-min walk) and Museo de Arte Precolombino (3-min walk).
Are there restaurants at or near Emperador Plaza?
Yes, there's an onsite restaurant.
Does Emperador Plaza have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a refrigerator.
Does Emperador Plaza have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Emperador Plaza like?
Emperador Plaza is in Cusco Historic Center, a short 3-minute walk from Plaza de Armas and 2 minutes' walk from Cusco Cathedral.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.4/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 1, 2025
New Years
We had a great time because the hotel was centrally located so we could walk to the New Years celebrations! Awesome hotel for walking
Daniel
Daniel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jun 19, 2024
Great location. Basic room with large bathroom and good WiFi
Thomas
Thomas, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 7, 2024
Amazing location
Anacarla
Anacarla, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 24, 2023
It is close to everything
Lidia
Lidia, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 11, 2023
The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
Ramsey
Ramsey, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 10, 2022
Very central location
Polyana
Verified Expedia guest review
4/10 Fair
Jul 7, 2022
Would not stay here
Very loud. Extremely cold room, heater didn’t work, no extra blankets or pillows available. No elevator. Light fixture had shattered and bulb was flickering dangerously. No shampoo or soap. Desk staff not very helpful. Nobody was available when we wanted to check out at 6:15 am, the main door was locked and gated, so we had to let ourselves out of a side door with an unlocked dead bolt hanging off it and hoped for the best. The only positive thing this place was the location. Hotels.com might want to reconsider including this in its listings.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 11, 2022
Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
leon
leon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 23, 2022
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 10, 2020
Very satisfied
We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
Robert
Robert, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2019
Overall very nice. I would come back for another stay.
Atle
Atle, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2019
Affordable luxury
I was really ill in Cusco I needed comfort and a good price, this hotel was perfect it was cosy and there was a heater, breakfast was nice and staff are lovely.
I am a backpacker so I mix hostels with hotels, this was just the home comfort I needed.
gurdeep
gurdeep, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 28, 2018
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2018
Great Location
Good place and clean.
Ludwing
Ludwing, 1-night romance trip
Verified Hotels.com guest review
2/10 Poor
Oct 29, 2018
Horrible hotels.com
They did not give me a room . They said it’s hotels.com fault. I have it in writing from them.
It’ was weather and had to struggle for 2-3 hours as your customer care when contacted were not of help . Your customer care number promised to get back in 4 minutes. After waiting for 30 minutes I tried to call again hotels.com but automated machine informed me that your services are closed. The weather in Cusco was very bad and with all luggage I had to struggle for few hours before a local agency found a room in a very expensive hotel. Your this performance gave a lot of mental, physical and monatory torture
Nafees
Nafees, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Apr 17, 2017
Do not stay here
Room was never serviced during our stay. Owner was extremely rude. Breakfast was horrible. Very noisy room.
Luis
Verified Orbitz guest review
8/10 Very Good
Aug 17, 2016
javier
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2016
armando
Verified Hotels.com guest review
8/10 Very Good
Oct 9, 2015
Nice hotel if you search for a good price
Nice place if you only need a room to sleep. Some stuff at room didnt work. Hairdryer, energy power
Eduardo
Verified Expedia guest review
4/10 Fair
Sep 28, 2015
Great location but basic hostal type accommodation
Very disappointing accomodations in a great location. Rooms heated with small space heaters that do not work well. Rooms small and basic, no drawers to unpack, no hot water (warm at best). Front desk never relayed messages left from tour companies regarding pick up times..
Anyone who thinks this is more than a 2 star property must think a motel 6 is a luxury 5 star property..
diane w
Verified Expedia guest review
10/10 Exceptional
Jun 4, 2015
Great location
Hotel was in a great location. Rooms were small but nice, just very cold. We stayed there on two separate occasions and the first room had no heater. The second room was much nicer and had a small heater.. Maybe because we were return customer? Included breakfast was good. Staff helpful for the most part. Would stay there again!
Amanda
Verified Expedia guest review
8/10 Very Good
May 5, 2015
Comfortable with an Excellent Location
Booked 3 nights & again for 1 after our trek to Machu Picchu. Good basic rooms that met all our needs. Price was excellent for the location - 5 min walk to Plaza de Armas, convenience store & laundry just next door & one of the best restaurants (Cicciolina) in Cuzco just around the corner. Maria at the front desk was extremely helpful & immediately resolved any issues. Breakfast was a basic buffet with a good quantity of selections. Did have hot water - just had to let it run for a while! Definitely would book this hotel again.
Don
Verified Hotels.com guest review
4/10 Fair
Mar 18, 2015
Hotel was not what I expected.
The hotel was not reflected well in their ad. Room was small, bathroom smaller. The day we were to go to Machu Pichu, we had to wake up at 4am. We were surprised with no water. They did get the water back on 20 minutes before leaving. No shower that day! The staff did bring us 2 bottles of water to clean and brush our teeth, however when we checked out, they charged us for the 2 bottles of water? The only thing modern in the hotel is the front glass doors! The staff was very helpful. No I would not recommend, however I guess you get what you pay for. It was cheaper. Location was great...
Roy
Verified Expedia guest review
6/10 Good
Jan 6, 2014
OK hotel, close to main plaza
We stayed at this hotel for one night. ++Positive: Close to the main plaza. Breakfast is good. Rooms are large and clean. --Negative: Had asked for a room with a double bed, and was given a room with 3 single beds. According to the staff, there is a heater in each room, my room did not have a one. When I went down to ask about it, they told me to check again because it was hidden in a corner; it was never found. The sink in the bathroom had a leak.