See all properties

Hotel Cristallo

3.0 star property
Mountain hotel with spa, near Dolomites

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cristallo

Bar (on property)
Reception
Classic Triple Room | Down comforters, in-room safe, desk, blackout drapes
Indoor pool
Indoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Pool
  • Spa
  • Cribs available
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Free use of bicycles
  • Self parking
  • Spa tub
  • Room service
Feel at home
  • Cribs/infant beds available
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Triple Room

Classic Triple Room | Down comforters, in-room safe, desk, blackout drapes

Classic Triple Room

Highlights

Heating
Flat-screen TV
Rollaway/extra beds
Blackout drapes/curtains
Cribs/infant beds
Sofa bed - double
Ceiling fan
Down duvet
  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, blackout drapes

Classic Double Room

Highlights

Heating
Flat-screen TV
Rollaway/extra beds
Blackout drapes/curtains
Cribs/infant beds
Sofa bed - double
Ceiling fan
Down duvet
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Down comforters, in-room safe, desk, blackout drapes

Family Room

Highlights

Heating
Flat-screen TV
Rollaway/extra beds
Cribs/infant beds
Down duvet
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 258 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Indoor pool, sun loungers

Hotel Il Caminetto

Pool
Free breakfast
Spa
Pet friendly
7.4 out of 10, Good, (10)
The price is $181
includes taxes & fees
$160 per night
Dec 11 - Dec 12
Hotel Il Caminetto
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Via Dolomiti 24, Canazei, TN, 38032

What's nearby

  • Dolaondes Canazei - 6 min walk - 0.5 km
  • Ski Lift Pecol - 9 min walk - 0.8 km
  • Alba-Ciampac Cable Car - 3 min drive - 3.0 km
  • Col Rodella Cable Car - 3 min drive - 2.6 km
  • Pecol-Col dei Rossi Cable Car - 9 min drive - 8.7 km

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 45 min drive
  • Renon Campodazzo-Atzwang Station - 48 min drive
  • Chiusa/Klausen Station - 49 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪L'Ostaria da Besic - ‬6 min walk
  • ‪La Montanara - ‬7 min walk
  • ‪Rosengarten après ski - ‬7 min walk
  • ‪Hotel El Ciasel - ‬14 min walk
  • ‪Ristorante Pizzeria Scoiattolo - ‬3 min walk

About this property

Hotel Cristallo

When you stay at Hotel Cristallo, you'll be within a 15-minute drive of Dolomites and Val Gardena. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the spa tub for a relaxing end to the day. Other highlights include an indoor pool, a sauna, and a steam room.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 50 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
  • Express check-in/out available
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)

Transfers

  • Airport shuttle (available on request)*
  • Train station pick-up

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Ski passes
  • Mountain biking
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Conference space (70 square feet)

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Crib/infant bed available
  • Rollaway/extra bed available
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days. Guests under 14 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the spa

Policies

This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Cristallo Canazei
Hotel Cristallo
Hotel Cristallo Canazei
Hotel Cristallo Hotel
Hotel Cristallo Canazei
Hotel Cristallo Hotel Canazei

Frequently asked questions

Does Hotel Cristallo offer free cancellation for a full refund?
Yes, Hotel Cristallo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Cristallo?
Yes, there's an indoor pool.
Are pets allowed at Hotel Cristallo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cristallo?
Yes. Self parking costs EUR 10 per day.
Is airport shuttle service offered by Hotel Cristallo?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Cristallo?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 10:00 AM. Express check-in and check-out are available.
What is there to do at Hotel Cristallo and nearby?
Have fun with onsite activities like mountain biking and hiking. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hotel Cristallo also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Cristallo?
Yes, there's an onsite restaurant.
What's the area around Hotel Cristallo like?
Hotel Cristallo is in the heart of Canazei, a short 1-minute walk from Dolomites and 9 minutes' walk from Ski Lift Pecol.

Reviews

7.6

Good

8.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel, beautiful town
We stayed in Canazei out of season, but Hotel Cristallo is one of the few hotels open all year round. The rooms are spacious and clean with excellent views, the staff were very pleasant and the breakfast was excellent. The spa facilities were superb, I would definitely return to this hotel and I would definitely return to this beautiful mountain town.
Verified Expedia guest review

6/10 Good

the owner is an un pleasent man.
great potential . i will not come back because of the owner and his bad attittude.
Verified Hotels.com guest review

6/10 Good

I didn't see any great service!
Hotel was in a good location, nice looking hotel. However, where was the great service we had read about? We had booked a double room and was given 2 single beds, despite confirming our request by telephone after booking; the main reception person who was there to assist after 5pm showed little interest in helping or taking questions from us or other guests regarding ski hire, ski ticket info or ski resort info, let alone even wanting to provide us with the final bill when requested so we could pay. It seemed any service was provided when he wanted too and was quite dismissive. The room which was clean had average comfort beds and room walls were thin enough to easily hear the neighbouring room guests. Otherwise an ok hotel let down by a dismissive and unhelpful front desk staff member.
Verified Expedia guest review

10/10 Exceptional

Great hotel
Very helpful and friendly staff, great breakfast and fantastic views of the mountains. An A+ experience!
Verified Hotels.com guest review

8/10 Very Good

Bent, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Fint hotel med fornuftig afstand til lift. Bus lige uden for døren hvis man ikke vil gå. Lækre værelser.
Henrik, 3-night trip
Verified Expedia guest review

8/10 Very Good

Posizione perfetta a 2 passi dal centeo
Ottima struttura bene pulita molto confortevole Personale gentilissimo e sempre disponibile Posizione ottimale a 2 passi dal centro
2-night trip
Verified Expedia guest review

8/10 Very Good

Zimmer,Service,Hotelpersonal alles ok.Dampfbad top
Verified Expedia guest review

8/10 Very Good

Bon hôtel au milieu des Dolomites
Dès notre arrivée nous avons très bien été accueillis. On nous a même mis le garage de l'hôtel à notre disposition pour abriter nos motos. La chambre pour 3 personnes était très spacieuse et confortable. On trouve pas mal de restos et commerces dans les alentours de l'hôtel, à quelques minutes de marche seulement.
Verified Hotels.com guest review

8/10 Very Good

שהיה נוחה וטובה בקריסטלו
אין בחדר קומקום להכנת קפה או תה. ממש מתבקש בעונה זו!! סל הכל חדר מרווח ונקי נוף יפה מהחדר.
Verified Hotels.com guest review

8/10 Very Good

Sehr empfehlenswertes Hotel im Fassatal
Wir hatten dort für 2 Wochen gebucht, da Canazei zwar immer über einen der Pässe, aber insgesamt doch zentral für Seiser Alm, Rosengarten und Marmolada liegt. Von der Rezeption über das Zimmer bis hin zum Frühstück war alles okay (Wir hatten nur Frühstück gebucht). Zum Abendessen gab es jeweils 3 Menüs, die wir allerdings nicht bewerten können. Auch der neu errichtete Wellnessbereich mit 2 Saunen, Dampfbad, Schwimmbecken, Massageraum und Ruheraum sind sehr empfehlenswert. WLAN ist ebenfalls vorhanden, allerdings gegen Gebühr. Freie Parkplätze waren, allerdingsin der Vorsaison, reichlich vorhanden. Einkaufsmöglichkeiten sind direkt gegenüber dem Hotel und in wenigen Metern im Ort.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

Deluso.
Ho visti troppo tardi su la mia ricevuta mi hanno calcolato cena in piu per due persone. Aveva un modo di fare mio pagamento senza controllo per me stessa.Quando mi sono accorta ero molto lontano per tornare e chiedere una spiegazione,poi senza ricevuta fiscale.
Verified Expedia guest review

10/10 Exceptional

Servizio eccellente
Al di là delle nostre previsioni: servizio ottimo, personale gentilissimo, estrema disponibilità, ottima posizione e buon confort generale.
Verified Hotels.com guest review

4/10 Fair

Personell - not service minded
Clean but worn. Staff who would rather do something else than work at this hotel. Rather poor breakfast. At times disturbing traffic. Closeness to beautiful surrounding nature weighed up the stay considerably.
Verified Hotels.com guest review

6/10 Good

Hotel cristallo Canazei
Hotel da preferire soprattutto per la posizione centrale per il resto tutto molto nella norma. Due appunti : non e' semplice trovare parcheggio e il personale di sala non troppo cordiale , ottimo invece il servizio della reception.
Verified Expedia guest review

8/10 Very Good

Mat
Ett väldigt vackert hotell och perfekt med helpension där man fick under frukosten pricka in vad man skulle äta på kvällen. Maten var mycket god och serverades mycket snabbt.
Verified Hotels.com guest review

8/10 Very Good

Hotel Cristallo CANAZEI
logisticamente ok
Verified Expedia guest review

8/10 Very Good

position idéale
Hotel situé dans une commune d'accès assez facile à partir de la vallée. Point de départ idéal pour un circuit complet des Dolomites. Demander une chambre côté montagne (beaucoup de passage de motards)
Verified Expedia guest review