Hotel Ambiance offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. Other highlights include a terrace and a garden.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Spa
Bar
Pet friendly
Ski facilities
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
Breakfast available
Ski storage
Sauna
Bar/lounge
Spa services
Terrace
Garden
Arcade/game room
Computer station
Front-desk safe
Vending machine
Feel at home (6)
Children stay free
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is $280
$280
includes taxes & fees
$261 per night
Mar 26 - Mar 27
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Superior Double Room
Superior Double Room
Highlights
Balcony
Heating
TV
Hair dryer
Bathrobes
Private bathroom
Electric kettle
IPod dock
247 sq ft
Sleeps 2
2 Twin Beds
View all photos for Economy Double Room (small)
Economy Double Room (small)
Highlights
Heating
TV
Hair dryer
Bathrobes
Private bathroom
Electric kettle
IPod dock
Desk
118 sq ft
Sleeps 2
1 Double Bed
View all photos for Deluxe Double Room, Mountain View (Matterhorn)
Deluxe Double Room, Mountain View (Matterhorn)
Highlights
Balcony
Heating
TV
Hair dryer
Bathrobes
Private bathroom
Electric kettle
IPod dock
247 sq ft
Mountain view
Sleeps 2
2 Twin Beds
View all photos for Single Room
Single Room
Highlights
Heating
TV
Hair dryer
Bathrobes
Private bathroom
Electric kettle
IPod dock
Desk
118 sq ft
Sleeps 1
1 Twin Bed
View all photos for Romantic Suite, 1 King Bed, Bathtub
Romantic Suite, 1 King Bed, Bathtub
Highlights
Balcony
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
280 sq ft
Mountain view
Sleeps 2
1 King Bed
View all photos for Junior Double Room, Mountain View (Matterhorn)
Geneva International Airport (GVA) - 80 miles/128.8 km
Zermatt Gornergratbahn Station - 10 min walk
Zermatt (QZB-Zermatt Train Station) - 11 min walk
Zermatt Station - 11 min walk
Restaurants
Zermatt Kaffee Rösterei & Kitchen - 4 min walk
Harry`s Ski Bar - 5 min walk
Snowboat Bar - 6 min walk
Zer Mama Bistro - 6 min walk
Papperla Pub - 3 min walk
About this property
Hotel Ambiance
Hotel Ambiance offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. Other highlights include a terrace and a garden.
Languages
English, French, German, Italian
At a glance
Hotel size
30 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 7:30 PM
Late check-in subject to availability
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Bar/lounge
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Ski area nearby
Working away
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Ski storage
Facilities
1 building/tower
Built in 1950
Safe-deposit box at front desk
Garden
Terrace
Arcade/game room
Spa services
Sauna
Accessibility
Elevator
Room amenities
Be entertained
IPod docking station
Television
Home comfort
Heating
Electric kettle
Bathrobes
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 20 per person
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per day
Pool, spa, & gym (if applicable)
The sauna is accessible for CHF 7 per person, per day
Policies
This property accepts major credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ambiance Zermatt
Hotel Ambiance
Hotel Ambiance Zermatt
Hotel Ambiance Superior Zermatt
Ambiance Superior Zermatt
Hotel Ambiance Superior
Ambiance Superior
Hotel Ambiance Hotel
Hotel Ambiance Zermatt
Hotel Ambiance Superior
Hotel Ambiance Hotel Zermatt
Frequently asked questions
Does Hotel Ambiance offer free cancellation for a full refund?
Yes, Hotel Ambiance does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ambiance ?
Yes, dogs are welcome. There's a charge of CHF 25 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Ambiance ?
Sorry, there's no onsite parking at Hotel Ambiance .
What are the check-in and check-out times at Hotel Ambiance ?
Check-in start time: 4 PM; Check-in end time: 7:30 PM. Check-out time is 11 AM.
What is there to do at Hotel Ambiance and nearby?
Have fun with nearby winter activities like skiing. Enjoy amenities like a sauna, an arcade, and a garden.
What's the area around Hotel Ambiance like?
Hotel Ambiance is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 2 minutes' walk from Zermatt - Furi.
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Hotel Ambiance Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 19, 2024
EXCELLENT PLACE TO STAY
alejandro
alejandro, 2-night trip
10/10 Exceptional
Jan 5, 2025
Excellent stay
Katarina and the rest of the Ambiance team were all very welcoming and helpful. The hotel was charming and has been well-taken care of. We would come back at a moments notice!
Verified traveler
3-night trip
10/10 Exceptional
Aug 24, 2024
Quiet stay
The hotel staff were friendly and very helpful with any questions we may have had. Also, had a beautiful view of the Matterhorn on the terrace.
Kerri
Kerri, 2-night trip
10/10 Exceptional
Mar 1, 2024
Nice location
A great stay! A great location, very close to the train station. It was nice to be able to see the Gornergrat passing by the hotel.
Lauren
Lauren, 2-night trip
8/10 Very good
Apr 13, 2024
View of the matterhorn from our hotel room was excellent
Eddie
Eddie, 1-night trip
10/10 Exceptional
Oct 9, 2023
Lovely stay!
We had a really nice stay at the Hotel Ambience, it had lovely staff (it was a small team as it was off-season, but they were really kind and helpful). The rooms were comfy, breakfast was great, and we really enjoyed having a relaxed drink on their terrace with a view of the Matterhorn.
William
William, 2-night trip
10/10 Exceptional
Sep 16, 2023
The room was a bit small, but it was just enough. Hotel staff are nice and the room was clean
Sharath
Sharath, 2-night trip
10/10 Exceptional
Oct 18, 2023
Nice property. Friendly and helpful staff
Tui
Tui, 2-night trip
10/10 Exceptional
Jun 23, 2023
Loved it… terrific views of all the surrounding mountains and of course the Matterhorn.. small and cozy, but with all the services, still walking distance from downtown and the trains, and the staff very helpful with hiking suggestions and other recommendations.
Carl
Carl, 5-night trip
10/10 Exceptional
Apr 13, 2023
Very pleasant and comfortable
Very much enjoyed our stay here. Very pleasant and very reasonably priced in the grand scheme of Zermatt. Breakfast is good and a conveniently located hotel within walking distance to the town centre and 5mins walk to the Sunegger lift.
Darren
Darren, 3-night trip
10/10 Exceptional
Oct 18, 2022
Very cozy and chill experience
HO LOK
HO LOK, 4-night trip
10/10 Exceptional
Dec 26, 2023
This is a great hotel for your visit to Zermatt. Our rooms had a direct view of the Matterhorn which was incredible. The location is great. Close enough to the main street and lifts and far enough away to escape the noise of the busy area. The room was clean and well kept. The only thing that would have made the stay better is if we had access to an iron. It’s a great place and we’ll be back!!
Kevin
Kevin, 4-night trip
10/10 Exceptional
Dec 20, 2022
Everything about this hotel, from check-in to departure was easy, uncomplicated and friendly. The staff were so welcoming, my room was cozy, and overlooking "The Matterhorn"
Pet friendly, clean, and great location! I will not look elsewhere when I return!
Arya
10/10 Exceptional
Jul 11, 2023
I loved this hotel! I asked ahead of time for gluten free breakfast options and they purchased rolls especially for me. They also arranged for a taxi to pick us up at the train on the day we arrived. Our rooms had spectacular views of the Matterhorn with great balconies to relax in. They stored our suitcases on the last day so we were free to roam until train time. Great service, great hotel!
Ann
Ann, 2-night trip
8/10 Very good
Sep 20, 2022
Overall, it was a pleasant and beautiful stay.
There was only one dissatisfaction with the manager on night duty on our first day. Who did not handle the hotel smoke alarm system issue well at first and blamed the guests without identifying actual root cause. Thanks to the men who assisted as we needed to rest early after a long day of traveling.
Lovely receptionist on our check-in with amazing customer experience. Can’t recall her name.
NANTHINI
NANTHINI, 2-night trip
6/10 Good
Oct 15, 2023
This Hotel is nice and have a sauna. Have a little sala as a bar . And a restaurant where they serve the breakfast. We just stayed one night arriving at 15pm and leaving after wearing up to see Matterhorn . Room was OK .
We would like to have a kind gesture for the personal knowing that we payed for an upgrade and there is restructuring construction works I the building in front of our terrace. Terrace that was cloudly so no view Matterhorn . Besides this in the morning We have just two coffes because there were only tea in the room and the charge ua for the coffee. It was really surprising. No views// noise // no coffe in the room (230€/night) and they charging coffee . The economic room the bathroom no good .. that why we payed upgrade … better noise than small bathroom.