At Quest Henderson, you'll be within a 15-minute drive of Auckland Zoo and Eden Park. Guests can keep active with nearby hiking/biking trails and mountain biking. Also, Queen Street Shopping District and University of Auckland are within a short drive.
Languages
English, Hindi, Portuguese, Spanish
At a glance
Hotel size
39 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Onsite self parking (NZD 12.50 per night; includes in/out privileges)
Onsite parking limited
Other information
Designated smoking areas (fines apply)
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Traveling with children
Children stay free (see details)
What to do
Access to nearby health club
Hiking/biking trails nearby
Mountain biking nearby
Working away
Business center
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPod docking station
DVD player
32-inch LCD TV
Premium digital channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Washer and dryer
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Select Comfort mattress
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Toaster
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
Fees & policies
Refundable deposits
Cash deposit: NZD 500 per stay
Breakage deposit: NZD 200 per stay
Mandatory fees
Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night.
Optional extras
WiFi is available in guestrooms for NZD 5 per day (4-device limit, rates may vary)
Continental breakfast is offered for an extra charge of approximately NZD 12 for adults and NZD 12 for children
Late check-out can be arranged for an extra charge of NZD 65 (subject to availability)
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Rollaway beds are available for NZD 45 per day
Parking
Self parking costs NZD 12.50 per night with in/out privileges
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quest Apartment Henderson
Quest Henderson
Quest Henderson Apartment
Quest Henderson Auckland
Quest Henderson Hotel
Quest Henderson Auckland
Quest Henderson Hotel Auckland
Frequently asked questions
Does Quest Henderson offer free cancellation for a full refund?
Yes, Quest Henderson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Henderson?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Henderson?
Yes. Self parking costs NZD 12.50 per night. Parking spots may be limited.
What are the check-in and check-out times at Quest Henderson?
Check-in start time: 2 PM; Check-in end time: 7 PM. Check-out time is 10 AM. Late check-out is available for a charge of NZD 65 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Quest Henderson?
No, this hotel doesn't have a casino, but SkyCity Casino (15-min drive) is nearby.
What is there to do at Quest Henderson and nearby?
Have fun with nearby activities like hiking and mountain biking. Quest Henderson also has access to a nearby health club.
Does Quest Henderson have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Quest Henderson like?
Quest Henderson is in Henderson, a short 12-minute walk from Waitakere Hospital.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 8, 2024
Perfect for what I needed
I had an appointment in the area early in the morning in the area, so was perfect for location for me. Comfortable and had everything I required.
Zachary
Zachary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 3, 2024
Very close to all the amenities, and excellent service very helpful. Diffinitly recommend a return trip.
Pete
Pete, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
Jul 31, 2024
Nice clean
kori
kori, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Every thing rights there for your needs
Doris
Doris, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2024
Perfect for whatvwe were doing.
M.
M., 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 4, 2024
Gavin
Gavin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 16, 2024
Sudesh
Sudesh, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 5, 2024
Helpful and friendly staff. Easy parking and quiet
Sandy
Sandy, 1-night romance trip
Verified Expedia guest review
6/10 Good
Mar 10, 2024
Room nice. Parking easy enough to find. Price of room very good.
Rochelle
Rochelle, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
Mar 3, 2024
The room i was allocated needs some attention with the plastwr board damaged.
Also there is no EV charging at this property.
RAYMOND
RAYMOND, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2024
Quest Henderson was a great place to stay. Would recommend.
Andrea
Andrea, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jan 29, 2024
I really like the cleanliness and also the location. Safe etc I really enjoy my time staying at the hotel to be honest. Cant wait to come back on my next trip
Kisione
Kisione, 2-night romance trip
Verified Wotif guest review
8/10 Very Good
Jan 11, 2024
The bed was old tired with springs collapsing
The mattress had a serious hump in the middle with roll out to the sides felt like I was sleeping on slope
William
William, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 5, 2024
Alex
Alex, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 10, 2023
Richard
Richard, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Nov 27, 2023
It was convenient and close to dining options. The TV did not have enough viewing options.
8 out of 10.
Pamela
Pamela, 2-night trip
Verified Wotif guest review
8/10 Very Good
Sep 26, 2023
Barbara
Barbara, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 31, 2023
Convenient and comfortable. Decent sized room and bed
Susan
Susan, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 26, 2023
Happy to stay again
Great place to stay. Relatively quiet. Comfortable and safe.
Donna
Donna, 4-night business trip
Verified Hotels.com guest review
2/10 Poor
May 25, 2023
The property had emergency housing guests fighting with 'exes', doors kicked in and plants ripped out of planter boxes. Not a particularly secure feeling and certainly NOT what I was expecting. WOTIF should not be promoting this property without full disclosure
James
James, 1-night business trip
Verified Wotif guest review
8/10 Very Good
Apr 30, 2023
June
June, 2-night trip
Verified Expedia guest review
8/10 Very Good
Apr 28, 2023
Good location
William
William, 3-night romance trip
Verified Expedia guest review
6/10 Good
Apr 23, 2023
Fine for one night stop over.
Hotel was ok for the price. Quite small compared to photos. Parking is tight. Internet is meant to be free and unlimited but after connecting to the wifi there was no actual internet connection. Had to use my phone data and cell reception is not great in the area. Cleaning staff seem very friendly.
Elliot
Elliot, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 20, 2023
Location was excellent for a hospital visit early on Monday. Safe and secure and clean, well equipped room. My only gripes were the open window has a broken window catch which made it hard to close and the wifi was really spotty in the room so I could not work there at all, other than that I would recommend it.
Doug
Doug, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Mar 18, 2023
The property was reasonably priced and convenient. The staff were very obliging.