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Hôtel Universel in Rivière-du-Loup

4.0 star property
Family-friendly Rivière-du-Loup hotel with full-service spa, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Universel in Rivière-du-Loup

Front of property
Couples treatment rooms, sauna, spa tub, Turkish bath, body treatments
Hypo-allergenic bedding, individually decorated, individually furnished
Reception
Breakfast and dinner served, international cuisine
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Pet friendly
  • Bar
  • Electric vehicle charging point
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Waterslide
  • Room service
  • Massage/treatment rooms
  • 24-hour business center
  • Business center
  • Meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is $148
includes taxes & fees
$124 per night
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Excellence)

Standard Room, 2 Queen Beds (Excellence) | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds (Excellence)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Room, Refrigerator & Microwave

Exclusive Room, Refrigerator & Microwave | Hypo-allergenic bedding, individually decorated, individually furnished

Exclusive Room, Refrigerator & Microwave

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 325 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

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Front of property

Hôtel Levesque

Pool
Free parking
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1829)
The price is $154
includes taxes & fees
$129 per night
Dec 10 - Dec 11
Hôtel Levesque

About the neighborhood

Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4

What's nearby

  • Cegep De Riviere-du-Loup - 3 min drive - 2.2 km
  • Grand Portage Regional Hospital - 4 min drive - 3.2 km
  • Parc des Chutes - 4 min drive - 3.2 km
  • Pot-a-l'Eau-de-Vie - 8 min drive - 7.4 km
  • Riviere-du-Loup Saint-Simeon Ferry - 8 min drive - 7.4 km

Getting around

  • Bagotville, QC (YBG) - 75.5 miles/121.4 km

Restaurants

  • ‪Tim Hortons - ‬10 min drive
  • ‪La Cage - ‬16 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Café l'Innocent - ‬3 min drive
  • ‪Microbrasserie Aux Fous Brassant - ‬3 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Located near a train station, Hôtel Universel in Rivière-du-Loup is a great choice for a stay in Rivière-du-Loup. Guests can visit the spa to indulge in hot stone massages, thalassotherapy, or reflexology, and international cuisine is served at Restaurant - Boreal, which is open for breakfast and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.

Languages

English, French

At a glance

Hotel size

  • 300 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 11 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Waterslide
  • Children's menu
  • Lifeguard on site

What to do

  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Snowmobiling nearby
  • Whale-watching nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (183 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

UniverSpa has 12 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant - Boreal - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 7 to 16 per person
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of CAD 45

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 40.24 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 2024-11-30, 054854

Also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup offer free cancellation for a full refund?
Yes, Hôtel Universel in Rivière-du-Loup does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Universel in Rivière-du-Loup?
Yes, there's an indoor pool. Guests have pool access from 8:30 AM to 10:00 PM.
Are pets allowed at Hôtel Universel in Rivière-du-Loup?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 40.24 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hôtel Universel in Rivière-du-Loup?
Yes, there's free self and extended parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel Universel in Rivière-du-Loup?
Check-in start time: 4 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hôtel Universel in Rivière-du-Loup and nearby?
Have fun with nearby winter activities like snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hôtel Universel in Rivière-du-Loup also has a waterslide and a 24-hour fitness center, as well as spa services.
Are there restaurants at or near Hôtel Universel in Rivière-du-Loup?
Yes, Restaurant - Boreal offers international cuisine.
What's the area around Hôtel Universel in Rivière-du-Loup like?
Hôtel Universel in Rivière-du-Loup is in the heart of Rivière-du-Loup, a short 19-minute walk from Musee du Bas St Laurent. Travelers say that the hotel is in a great location.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Bed too strong
Manon, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Michel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Emmanuelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pierre, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed here numerous times and as always it was a great stay.
Audrey, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Madalina, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel, not so great service.
The hotel itself is very nice and has an XL parking area for guests which is great. The downside started when I walked in to talk to the front desk to check in - she passed me my keys and didn’t explain any of the amenities: hours of operation for the gym, the pool, the laundry, the restaurant… etc. She said everything I needed would be on this little sheet that was attached to my room key package. I chose this hotel because I wanted to feel safe and comfortable in a nicer hotel in the area, and it almost felt like the service at front desk was more like a 1 star motel. The room itself was super comfortable, and I got room service since I was exhausted from a long drive. It arrived promptly within 25 minutes (you pay for this separately) and the meal was delicious. Overall I enjoyed the actual hotel room, though didn’t even know there was a gym until later so I ended up spending 3 hours in the room watching TV. I would probably try a different hotel next time. Just to see what other ones are like in the area.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

On the road
It was such a great stay. Great good and amazing spa.
Kira, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Parking was an issue; definitely not enough spaces for handicap parking. Food in restaurant was delicious but expensive. The public pictures do not portray the property accurately, it’s in a congested, high traffic area. Room was clean and comfortable, towels, although clean, showed their age.
Edna, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joya, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Dominique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The room stank and the air quality was very bad.. we arrived late to the property and we were very tired.. on top of the air quality, the toilet was full of poop.. I don't recommend this property...
Rizeq, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brione, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Serge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kerri, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Vincent, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Valerie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 stars just Perfect
Everything was Perfect as usual
2-night business trip
Verified Hotels.com guest review

General property information

Travelers Say
"The hotel was very nice with professional and courteous staff, excellent restaurants and an indoor pool for swimming."
Reasons to Book
Indoor Pool & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM