hotel is getting dated, and there are 2 different hotels in one, which are treated differently, and though the food was ok, the service and service costs were quite different. The first hotel room smelled badly, the second was not really heatable, they charged a mandatory extra charge for animation (5€/day/person), and when my 15year old daughter tried to join an offered hike, the guide just left her standing there, as she didn't speak italian. so the hotel was really overpriced for the offfers