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Hangzhou Tower Hotel

4.0 star property
Riverfront Hangzhou hotel with 5 restaurants, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hangzhou Tower Hotel

Lounge
Executive Room | Living room | 37-inch flat-screen TV with digital channels, TV, pay movies
Property entrance
Exterior
Concierge desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Non-smoking
  • Bar
  • Spa
  • Free parking
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Nightclub
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The price is $233
includes taxes & fees
$220 per night
Jan 7 - Jan 8, 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, minibar, in-room safe

Executive Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, down comforters, minibar, in-room safe

Superior King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, minibar, in-room safe

Executive Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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8.4 out of 10, Very Good, (422)
The price is $121
includes taxes & fees
$114 per night
Jan 5 - Jan 6, 2025
Sofitel Hangzhou Westlake
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About the neighborhood

Map
7F Building A Hangzhou Tower, No.21 Wuling Square, Xiacheng, Hangzhou, Zhejiang, 310006

What's nearby

  • Wulin Square - 1 min walk - 0.1 km
  • Hangzhou Tower Shopping Mall - 1 min walk - 0.2 km
  • Hangzhou China Silk Town - 13 min walk - 1.1 km
  • Broken Bridge - 2 min drive - 2.4 km
  • West Lake - 2 min drive - 2.6 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 22 min drive
  • Hangzhou Station - 6 min drive
  • Hangzhou East Railway Station - 7 min drive
  • East Railway Station (East Square) Station - 13 min drive
  • Wulin Square Station - 4 min walk
  • North Zhonghe Road Station - 12 min walk
  • Fengqi Road Station - 12 min walk

Restaurants

  • ‪西街西餐厅 - ‬1 min walk
  • ‪代官山 - ‬1 min walk
  • ‪鹿港茶语 - ‬1 min walk
  • ‪芋贵人 - ‬1 min walk
  • ‪香港采蝶轩zen - ‬1 min walk

About this property

Hangzhou Tower Hotel

Hangzhou Tower Hotel features a nightclub and puts you just a 5-minute drive from West Lake. You can relax with a drink at the bar/lounge, and the 5 restaurants are nice spots to grab a bite to eat. The property is just a short walk to public transportation: Wulin Square Station is 4 minutes and North Zhonghe Road Station is 12 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 215 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Karaoke
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Nightclub
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 50 per person

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Disposable personal items are available on request.

Also known as

Hangzhou Tower
Hangzhou Tower Hotel
Hangzhou Tower Hotel Hotel
Hangzhou Tower Hotel Hangzhou
Hangzhou Tower Hotel Hotel Hangzhou

Frequently asked questions

Does Hangzhou Tower Hotel offer free cancellation for a full refund?
Yes, Hangzhou Tower Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hangzhou Tower Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hangzhou Tower Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hangzhou Tower Hotel?
Check-in start time: noon; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hangzhou Tower Hotel and nearby?
Hangzhou Tower Hotel has a nightclub.
Are there restaurants at or near Hangzhou Tower Hotel?
Yes, there are 5 onsite restaurants.
What's the area around Hangzhou Tower Hotel like?
Hangzhou Tower Hotel is located by the river in Downtown Hangzhou, a short 4-minute walk from Wulin Square Station and 12 minutes' walk from Westlake Culture Plaza.

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Elaine, 3-night trip
Verified Hotels.com guest review

6/10 Good

Not as expected, but ok.
Had some communication problems with reception but they tried very hard. I noted in my booking that I wanted a non smoking room but they issued me a smoking room, however they were able to reassign me a non smoking room after my discovery. The bed and linens were clean and comfortable, the shower bathroom were great as well, but you could see that the carpet wasn’t as clean. The room was hot due to no in room controlled A/C. There was a note saying that the hotel was on “Heat” mode and that you cannot set to “Cool” and to contact reception for further assistance, which I thought they could manually set to cool, but without success. Their suggestion was to open the window. Be careful when booking “Hangzhou Tower Hotel” because there seems to be two different locations one close to the westlake area and one much further north, both have the same 1Wulin Square address at Wulin Metro stop and another shows it’s at Longxiangqiao station.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Good location, but rooms are stuffy and hot.
Hotel is centralized and easy to get to the surrounding shopping areas and the metro subways. Downside is the inability to turn on the air conditioning in the room making it very stuffy. When you call the front desk and have them send a maintenance worker to look at it, unfortunately, all they can suggest is to open the window for fresh air, but the air quality in China is poor. Also, it’s very difficult to communicate with the staff due to language barriers. Not their fault, but it does make me think twice about staying here again
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Vladimir, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good location, close to metro line 1. Room was spacious and clean.
PA, 2-night business trip
Verified Hotels.com guest review

6/10 Good

I booked no- smoke room, but got smoked room. The whole floor smell smoke. Very bad experience.
1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Inside a shopping mall
The hotel is actually inside the shopping mall, you just got to take the elevator up to the seventh floor where the lobby is. The facilities were nice, except i didn't like the shower. It has a large glass window that faces a outside office building, and the privacy shade was black and moldy because it was in the shower
Yan, 2-night trip
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Room Condition
I changed my room because there was a funny smell in the bathroom. The water leaks from underneath the glass door in the bathroom in the second room making the floor all wet. Don't understand why there always is a smell of smoke from cigarettes on the reception floor.
Verified Hotels.com guest review

10/10 Exceptional

Very comfort and the location is awesome!
Verified Hotels.com guest review

10/10 Exceptional

Convenient and very clean room
The hotel check-in was fast. Room was very clean.
Verified Hotels.com guest review

6/10 Good

Convenient hotel with small rooms.
The room is too small.
Verified Hotels.com guest review

8/10 Very Good

Convienient to Luxury Shopping,
Mostly Chinese Business Hotel, Rooms a little sdmall, bathrooms enormous.
Verified Hotels.com guest review

8/10 Very Good

Superb location in the shopping district
Wonderful location with excellent amenities. No worries on food choices. You will also be spoilt for choice when it comes to shopping.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Great value for money exceeding expectations
Location is good, near to the metro, lots of shopping malls, comfortable bed, good wifi, very welcoming and overall great value for money.
Verified Hotels.com guest review

4/10 Fair

Room was very small barely enough room to walk around 3 sides of bed. Carpet extremely soiled.
Verified Expedia guest review

8/10 Very Good

Hangzhou - Tier 3 Chinese City
This is Hangzhou, a tier 3 Chinese city. Barely anything to look forward to when you are in the centre of the city. Lots of pretentious and suspicious looking branded shops and plenty of restaurants with strong MSG odour.
Verified Hotels.com guest review

8/10 Very Good

fair enough
bedroom is little bit small
Verified Hotels.com guest review

2/10 Poor

A very Chinese hotel not suitable for westerners
Thought this would be a nice hotel since it is attached to a very high end mall. Wrong. The mall has really nothing to offer in terms of eating. We arrived at 9 pm and the mall closed at 9:30. We were hungry and tired. The hotel offers no food which led us out to find somewhere to eat. Most places were closed. The "lounge" of the hotel has a really poor selection for wine and there is so much smoke. The hotel advertises a "nightclub" but when we went to go see it, we realized it was a gay bar and women were not allowed in. My room was another issue. It was a good sized room but the ventilation did not work well so it was always too hot no matter how I adjusted the AC. Also, it was a little disturbing that in my bathroom there were condoms for sale. The linens all were clean but the carpet in the room looked very dirty. I was very careful to never touch it.
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel in the heart of Hangzhou.
This hotel was beautiful. I stayed for a few nights on my first business trip to Hangzhou and would return. The rooms were comfortable and the breakfast was nice. The location was great, right attached to a big shopping centre. Most of the staff were very, very helpful although some seemed a bit reserved. The bathroom was lovely and it had a great shower!
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Right in Hangzhou Tower Mall
I have stayed here at this hotel on a number of occasions. I have been satisfied each and every time. This last time, they placed us on a lower floor and near very noisy neighbors. After complaining to the front desk at least 4 times, they finally sent someone to check the noise level. They moved us up to a higher floor and into a nicer room. For convenience and location, you can't beat the Hangzhou Tower Hotel.
Verified Hotels.com guest review