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Hotel Excelsior

3.0 star property
Hotel with restaurant, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Excelsior

Exterior
Lobby
Bar (on property)
Double Room, Balcony (South) | Mountain view
Junior Suite, Balcony | View from room
Hotel Excelsior offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A terrace and a garden are other highlights. The helpful staff and breakfast get great marks from fellow travelers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Laundry facilities
  • Ski facilities
  • Non-smoking

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Ski storage
  • Terrace
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
The current price is $373
includes taxes & fees
$350 per night
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, minibar, in-room safe, desk

Economy Double Room

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
Desk
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, minibar, in-room safe, desk

Junior Suite, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Mountain View

Suite, Mountain View | 1 bedroom, minibar, in-room safe, desk

Suite, Mountain View

Highlights

Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
Minibar
  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room (North)

Double Room (North) | 1 bedroom, minibar, in-room safe, desk

Double Room (North)

Highlights

Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View

Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • 312 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, minibar, in-room safe, desk

Single Room

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Daily housekeeping
Desk
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony (South)

Double Room, Balcony (South) | 1 bedroom, minibar, in-room safe, desk

Double Room, Balcony (South)

Highlights

Balcony
Heating
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Hofmattstrasse 38, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk

Restaurants

  • ‪Brown Cow - pub - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Stefanie's Creperie - ‬3 min walk
  • ‪Walliserkanne Zermatt - ‬3 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬1 min walk

About this property

Hotel Excelsior

Hotel Excelsior offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A terrace and a garden are other highlights. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, French, German
VISIBILITY

At a glance

Hotel size

    • 25 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets stay free
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Helicopter/airplane tours
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski runs nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Minibar

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Restaurant La Ferme - Onsite restaurant.
Restaurant Luna - Onsite restaurant. Open daily.
Ex Bar - Onsite bar. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Rollaway beds are available for CHF 50.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Excelsior Zermatt
Excelsior Zermatt
Hotel Excelsior Hotel
Hotel Excelsior Zermatt
Hotel Excelsior Hotel Zermatt

Frequently asked questions

Does Hotel Excelsior offer free cancellation for a full refund?

Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Excelsior?

Yes, pets stay free.

Is parking offered on site at Hotel Excelsior?

Sorry, there's no onsite parking at Hotel Excelsior.

What are the check-in and check-out times at Hotel Excelsior?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Excelsior and nearby?

During the winter, enjoy nearby recreation like ice skating and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours. Hotel Excelsior also has a garden.

Are there restaurants at or near Hotel Excelsior?

Yes, there's an onsite restaurant, Restaurant La Ferme.

What's the area around Hotel Excelsior like?

Hotel Excelsior is a short 5-minute walk from Zermatt Gornergratbahn Station and 3 minutes' walk from Zermatt - Furi.

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Hotel Excelsior Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great property, close to the train station.
Carrie, 1-night trip

10/10 Exceptional

Good location. A few minutes from train station. Can see Matterhorn from window.
Chen, 1-night trip

10/10 Exceptional

Was very nice
Kevin, 2-night trip

8/10 Very good

Staff was super nice very helpful breakfast was great
Kelley, 2-night trip

10/10 Exceptional

We had a great view of the Matterhorn from our room balcony! It was unbelievable to have that site right outside our room every time we woke up or cared to look out the window! Excellent location!
David, 1-night trip

8/10 Very good

Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.
Katherine, 2-night trip

10/10 Exceptional

Good Hotel. Liked it.
mayur, 1-night trip

10/10 Exceptional

The hotel was right in middle of town, short walk to train and lifts to skiing hiking and biking. Some construction going on next door so ask for higher floor
Daniel, 2-night trip

6/10 Good

OK hotel, nothing special
Position and view good, I had view over the town rather than the Matterhorn. Otherwise, ok but nothing special
Claire, 1-night trip

6/10 Good

The room was generously sized. It had a balcony facing the clouds in front of the Matterhorn. Fairly quiet in the evening. Day time noise is mostly the construction all over Zermatt - workers in little trucks, helicopters flying materials back and forth, tools in use. When last I was in Zermatt it was a tiny village. Now it's a small town growing ever larger.
Michael, 2-night trip

8/10 Very good

Zermatt - location is good. Older hotel but in good condition. Clean. Friendly staff. Good breakfast.
Gary, 1-night trip

10/10 Exceptional

We stayed at this hotel in Zermatt for one night and it was amazing! I was very surprised at how central the hotel is within Zermatt. It is close to the river but also very close to the high street, which is full of restaurants and bars. Upon arrival, we were upgraded to have a room with a view of the Matterhorn, as well as breakfast being included. I would highly recommend this hotel to anyone staying in Zermatt and I would certainly stay here again.
Nicholas, 1-night trip

10/10 Exceptional

Great location - short walk to the train station. Great view of the Matterhorn from the balcony. Nice having a bar and restaurant within the hotel.
Matthew, 2-night trip

8/10 Very good

Well kept small hotel with excellent breakfast buffet.
Peggy, 3-night trip

10/10 Exceptional

The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!
Madison, 3-night trip

10/10 Exceptional

One night stay
The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.
Dong, 1-night trip

10/10 Exceptional

Great service, lovely breakfast, highly recommend.
Karen, 2-night trip

10/10 Exceptional

Good location
Irfan, 2-night trip

10/10 Exceptional

Good location, great views of the Matterhorn, and excellent breakfast. So good we stayed three nights.
William, 2-night trip

10/10 Exceptional

Zermatt
Great hotel, wonderful service amazing place to stay.
Georgina, 2-night trip

10/10 Exceptional

Fantastic service and location. Outstanding breakfast.
Anne, 2-night trip

10/10 Exceptional

Fabulous view from our balcony of the Matterhorn!
Connie, 1-night trip

10/10 Exceptional

This was a great room! Loved the space and the view was spectacular! Staff and breakfast were great!
Donna, 1-night trip

10/10 Exceptional

Exceeded my expectations
Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food.
John, 1-night trip

10/10 Exceptional

Quaint, quiet and cleat
Michele, 1-night trip