73, Kungah House Road, Fern Hill, Ootacamund, Tamil Nadu, 643004
What's nearby
Ooty Rose Garden - 2 min drive - 1.7 km
Ooty Lake - 2 min drive - 1.9 km
Mudumalai National Park - 3 min drive - 1.9 km
Government Botanical Gardens - 4 min drive - 3.1 km
Doddabetta Peak - 15 min drive - 9.4 km
Getting around
Coimbatore (CJB) - 34.1 miles/54.9 km
Ooty Lovedale Station - 14 min drive
Coonoor Wellington Station - 15 min drive
Ooty Udhagamandalam Station - 16 min walk
Airport shuttle (surcharge)
Restaurants
Kalayivani Mess - 11 min walk
Etta fast food - 20 min walk
Aavin Paal - 14 min walk
Thendral Veg Restaurant - 15 min walk
Hotel Annex - 18 min walk
About this property
Sterling Ooty Fern Hill
Enjoy your visit to Ootacamund with a stay at Sterling Ooty Fern Hill. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a steam room, and a snack bar/deli are other highlights.
Languages
English, Hindi
At a glance
Hotel size
175 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 6:30 PM
Contactless check-in available
Minimum check-in age: 16
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 66 lbs per pet)*
Specific rooms only*
Pets must be supervised
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Playground
What to do
Archery
Pool table
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Garden
Picnic area
Terrace
Arcade/game room
Spa services
Steam room
Lockers available
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Wheelchair-accessible registration desk
Room amenities
Be entertained
43-inch LED TV
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Pets
Pets are allowed for an extra charge of INR 2000 per pet, per day
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Fernhill Sterling
Fernhill Sterling Ooty
Ooty Fernhill Sterling
Ooty Sterling Fernhill
Sterling Fernhill
Sterling Fernhill Hotel
Sterling Fernhill Hotel Ooty
Fern Hill Sterling Holidays RESORT
Sterling Ooty Fernhill
Sterling Fernhill Ooty Hotel
Sterling Fernhill Hotel Ootacamund
Fern Hill Sterling Holidays
Sterling Fern Hill Hotel
Ooty Fern Hill Sterling Holidays RESORT
Ooty Fern Hill Sterling Holidays
Sterling Ooty Fern Hill Hotel
Sterling Ooty Fern Hill Ootacamund
Sterling Ooty Fern Hill Hotel Ootacamund
Frequently asked questions
Does Sterling Ooty Fern Hill offer free cancellation for a full refund?
Yes, Sterling Ooty Fern Hill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sterling Ooty Fern Hill?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 66 lbs per pet. There's a charge of INR 2000 per pet, per day. Food and water bowls are available.
Is parking offered on site at Sterling Ooty Fern Hill?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Sterling Ooty Fern Hill?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sterling Ooty Fern Hill?
Check-in start time: 2:00 PM; Check-in end time: 6:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Sterling Ooty Fern Hill and nearby?
Have fun during the warmer months with activities such as archery. Enjoy amenities like a steam room, spa services, and an arcade. Sterling Ooty Fern Hill also has a picnic area and a garden.
Are there restaurants at or near Sterling Ooty Fern Hill?
Yes, there's an onsite restaurant.
What's the area around Sterling Ooty Fern Hill like?
Sterling Ooty Fern Hill is a short 1-minute walk from Nilgiri Hills and 6 minutes' walk from Lady Canning's Seat.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.2/10
Staff & service
6.0/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
2/10 Poor
Mar 18, 2024
The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice.
Himani
Himani, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 11, 2024
Excellent Service
theja
theja, 2-night trip
Verified Expedia guest review
2/10 Poor
Dec 29, 2023
DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD.
Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price.
I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday.
Deepak
Deepak, 2-night family trip
Verified Expedia guest review
6/10 Good
Apr 24, 2023
Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching.
Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money
Deepti
Deepti, 2-night trip
Verified Expedia guest review
4/10 Fair
Dec 9, 2022
anwar
anwar, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 7, 2022
Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene.
Great location, superb views, excellent breakfast and dinner buffet.
Yagnesh
Verified Expedia guest review
4/10 Fair
Nov 29, 2022
Average stay experience
The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either.
Hemanth
Hemanth, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 25, 2022
A mixed bag of good, bad and ugly
The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay.
Aseem
Aseem, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Jul 9, 2022
srisurendrakumar
srisurendrakumar, 2-night trip
Verified Expedia guest review
6/10 Good
Jun 9, 2022
Dinner buffet is too crowded. Delay in response of staff for anything.
Rohini
Rohini, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 3, 2022
Kimfa
Kimfa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 30, 2022
One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus.
Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent.
RONAK B
RONAK B, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 12, 2021
very Nice Property
Proverty is very Nice and hospitality is very good
Neha
Neha, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 16, 2021
Absolutely horrible horrible access routes to this hotel. Pick any other place.
Sampath
Sampath, 2-night family trip
Verified Expedia guest review
2/10 Poor
Jan 27, 2021
Viveganandan
Viveganandan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 14, 2021
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 17, 2020
Very good location
nilesh
nilesh, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 23, 2019
Access road to the property was horrible and similar was the parking situation. It took more than 45 minutes to get my car out.
Room charges were exorbitant. The mattress was 'spring type' and hurt the back. Floor boards were squeaky.
Staff was very helpful, especially the duty manager Mr. Arun. Food quality was great with a lot of variety.
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
May 14, 2019
Verified traveler
2-night trip
Verified Expedia guest review
4/10 Fair
Dec 28, 2018
Not a good one, basic amenities were not provided like hand towels, washroom was flooding though corrected later, very slow service restaurant
Verified traveler
4-night trip
Verified Expedia guest review
4/10 Fair
Dec 25, 2018
The stay was not comfortable at all.
1. The rooms given to us didn't had a tea kettle and the room service didn't delivery tea as they were short of staff.
2. Got the TV working after multiple complaints.
3. Request for room heater was fulfilled after full 24 hrs of request
4. And to make the things ever more terrible, the security guard opened the side door of the room and came into our room at 11pm without even knocking or informing us. Ridiculous.. and to top it all answer given was that they were just checking the door lock
Gaurav
Gaurav, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 24, 2018
Peaceful and relaxed place . Great food and staff
General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy
Verified traveler
2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Nov 14, 2018
Family visit
Great stay
ARINDAM
ARINDAM, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Apr 17, 2017
Crowded Ooty
Ooty town and the surrounding slopes (other than tea gardens) are littered with plastic and garbage. Nightmare traffic, poor road maintenance, and surging crowds - not what you expect at a getaway hill destination.
Fern Hill resort was mixed - crowded, little noisy. The facility is clean, but needs better maintenance. The plumbing needs an upgrade, the TV didn't work, the window stays were broken. The espresso machine was not working for many days.
Davinder
Verified Hotels.com guest review
4/10 Fair
Apr 6, 2017
Disappointed.
Felt like a prison. 5km from town. No pool, nothing to they arranged a pickup but the taxi was no show which caused too much stress