4/10 Fair
Feb 9, 2025
Disappointed in the hotel
When we arrived at the hotel, we were told there was no hot water and were taxi’d with 2 others to a different hotel near Trevi fountain.
This was not communicated before arrival and the whole point of us actually booking this was because of the location.
The hotel we were sent to was in the noisiest, busiest part of Rome. The room was dirty on arrival, a dirty sheet had been left in the room and a bunch of black hair found in the bathroom. There was no mirror in the room other than in the bathroom which was very dimly lit. Disappointing hotel and won’t stay there again as we’ve stayed in better hotels here
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adrian
adrian, 2-night trip