23 Al Aise Street, Sur, Ash Sharqiyah South Governorate, 411
What's nearby
Sunaysilah Fort - 3 min drive - 2.0 km
Bilad Sur Castle - 3 min drive - 3.0 km
Sur Marine Museum - 7 min drive - 5.9 km
Al Ayjah Fort - 7 min drive - 6.8 km
Al Ayjah Lighthouse - 8 min drive - 7.2 km
Getting around
Airport shuttle (surcharge)
Restaurants
Mersal Cafe - 2 min drive
Bilad Al Sham Garden Restaurant - 8 min walk
Brew Oz Specialty Coffee - 5 min drive
Coffee Lab - 4 min drive
Aljazeera Restaurant - 3 min drive
About this property
Best Western Sur
Situated by the ocean, Best Western Sur is a great choice for a stay in Sur. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other features include a fitness center and a terrace.
Languages
Arabic, English
At a glance
Hotel size
105 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge)
Restaurant
Bar/lounge
24-hour room service
What to do
Pool table
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Grab bar near toilet
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately OMR 4.5 for adults and OMR 2.5 for children
Airport shuttle service is offered for an extra charge of OMR 75 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for OMR 20.0 per night
Airport shuttle service for children up to age 12 costs OMR 75.00 (one-way)
Policies
This property accepts major credit cards, debit cards and cash.
Also known as
Hotel Sur Plaza
Sur Plaza
Sur Plaza Hotel
Sur Plaza Hotel Oman
Sur Plaza Hotel
Best Western Sur Sur
Best Western Sur Hotel
Best Western Sur Hotel Sur
Frequently asked questions
Does Best Western Sur offer free cancellation for a full refund?
Yes, Best Western Sur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Best Western Sur?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Sur?
Sorry, pets aren't allowed.
Is parking offered on site at Best Western Sur?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western Sur?
Yes, an airport shuttle is available. The charge is OMR 75 per vehicle one-way.
What are the check-in and check-out times at Best Western Sur?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Best Western Sur and nearby?
Best Western Sur has an outdoor pool and a fitness center.
Are there restaurants at or near Best Western Sur?
Yes, there's an onsite restaurant, Oysters Restaurant.
What's the area around Best Western Sur like?
Best Western Sur is located on the boardwalk/promenade.
Popular attractions include Al Ayjah Lighthouse, which is 8 minutes away by car.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
8.6/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 22, 2024
ali
ali, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 4, 2024
Convenient place, friendly staff, clean room
Nibras
Nibras, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Dec 16, 2023
Quality vs price, nothing to complain. We ate at the restaurant, service and food was excellent. We also took advantage of the their pool which was a plus for us.
Réal
Réal, 1-night romance trip
Verified Expedia guest review
6/10 Good
May 21, 2023
The Sur Plaza hotel is a decent place to stay in Sur, Oman. It is easy to find when you drive into town. The restaurant has good food for breakfast and dinner. The staff was friendly.
Daniel
Verified Orbitz guest review
8/10 Very Good
Oct 5, 2021
value for money
PETROS
PETROS, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2021
Nice
Nice hotel with perfect Swimming pool, i really enjoyed it
Mahmood
Mahmood, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Apr 12, 2021
nice mistake
I actually booked this place by mistake, but it turned out well.
The hotel was a very pleasant place for an overnight stay.
The room was spacious ( actually a surprise upgrade on my original booking ) and well laid out.
Staff were very helpful.
The evening meal was delicious, and the breakfast was okay - though I arrived a little too late, I think. Having fresh, rather than processed cheese would have been nicer.
All in all, a good place for a business stopover.
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 30, 2021
Comfortable and nice
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 5, 2019
Basic
One night stay. Clean and basic hotel. The furnishings are quite dated.
Sameea
Sameea, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 25, 2019
Alice
Alice, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2019
Very nice hotel, spacious and clean rooms. Very good selection for breakfast. Dinner buffet also good, especially that you can get beer, wine or whisky with it. Would recommend it and would stay again.
Seb
Seb, 3-night romance trip
Verified Ebookers guest review
10/10 Exceptional
Nov 7, 2019
Very comfortable stay in Sur
We had an excellent stay at the Sur Plaza Hotel - the staff were friendly and helpful, the room was modern and spotlessly clean, and we enjoyed a lovely dinner in the on-site restaurant. The location is perhaps not amazing - on the side of a highway into Sur - but you’d never know it sitting out by the pool. Would highly recommend this hotel.
Charlotte
Charlotte, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 17, 2019
Basic but good
The hotel is in a good location for the wadi’s and turtles (if you have a car). It’s a basic accommodation but comfortable, clean and has the necessities. Staff were friendly and helpful.
Paul
Paul, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
May 31, 2019
Clean and nice rooms. A bit outside of the old town or city centre, but ok if you're on the go as it's already near the highway to go north or south.
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Mar 24, 2019
Good for 1 night stay
both buffet and breakfast dinner was great. Try Tandoori and garlic Naan. the hotel is a 3 star and you cannot expect much but reasonably it is ok for 1 night stay while you are travelling from a city to the other.
Kayvan
Kayvan, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Mar 15, 2019
The only issue was the cost of the buffets, however the food was good, just over priced. Front desk staff very good and helpful.
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 2, 2019
clean and consistent stay in Sur
Nice, clean simple stay here at Sur Plaza. Not by the water but close enough that it's relatively easy to reach. There was construction on the main road so getting to the hotel is a little inefficient (access through a side street). Bathroom shower was a bit outdated but it was clean and functional. Staff is really friendly and helpful. Restaurant on site has breakfast, lunch and dinner options which is convenient.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 13, 2019
Verified traveler
1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Dec 5, 2018
The hotel is nice and the staff are very friendly and helpful. The room was fairly spacious and the bed was large and fairly comfortable. It is a bit out of town so having a car is necessary. The only issue really was the dinner - a buffet is really the only option. Although there is an a la carte it was not really an option as they said the food would take ages. I understand this when the hotel is full, but when there was only a few of us it seemed unnecessary to have a buffet.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 24, 2018
john
john, 8-night business trip
Verified Hotels.com guest review
4/10 Fair
Aug 24, 2018
HAMOOD
HAMOOD, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
Jan 16, 2018
Decent hotel
Decent hotel, located close to main access to the town. No power points for charging phone near the bed is a disappointment.
Steven
Steven, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 7, 2018
Good value
Friendly staff, excellent food and a licensed bar. Not near the sea and a 10 minute drive to Sur.
Georgina
Georgina, 2-night romance trip
Verified Hotels.com guest review
6/10 Good
Sep 7, 2017
Needs maintenance
Alot of facilities need maintenance. Service was slow and not to the standard. Had to call for tissue in the room and toilet slippers. Also room key was wrong. Forgot my shorts on the floor in the toilet, came back later finding it soaking wet right where I left it.
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 20, 2017
Excellent hotel for short stop
Well run and popular hotel with pool, gym and a evening buffet which changes daily. Quiet, comfortable and clean and not expensive.