Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125
What's nearby
Century Park - 4 min drive
Shanghai Science and Technology Museum - 4 min drive
Shanghai New International Expo Centre - 7 min drive
Yu Garden - 8 min drive
The Bund - 8 min drive
Getting around
Shanghai Pudong Intl. Airport (PVG) - 30 min drive
Hongqiao International Airport (SHA) - 41 min drive
Shanghai South Railway Station - 13 min drive
Shanghai Hongqiao Railway Station - 23 min drive
Nanxiang North Railway Station - 29 min drive
Jinxiu Road Station - 8 min walk
Fanghua Road Station - 17 min walk
Xianan Road Station - 19 min walk
Restaurants
九井日本料理 - 6 min walk
大唐小馆 - 11 min walk
享和兴苏州汤包馆 - 10 min walk
蒋记海鲜姿造 - 5 min walk
麒茗餐厅 - 5 min walk
About this property
Chateau Star River Pudong Shanghai
Chateau Star River Pudong Shanghai puts you within a 10-minute drive of The Bund and Shanghai New International Expo Centre. You can visit the spa to indulge in massages, facials, or hydrotherapy, and E cafe serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. The property is just a short walk to public transportation: Jinxiu Road Station is 8 minutes away.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
261 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
Mini golf
What to do
Tennis
Mini golf
Working away
8 meeting rooms
Services
24-hour front desk
Concierge services
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
Terrace
Health club
An indoor pool
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Individually furnished and decorated
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Lulu Spa has 11 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
E cafe - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Reservations are required.
Fees & policies
Refundable deposits
Deposit: CNY 1000 per night (for stays between 31 January - 31 December)
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
Children & extra beds
Rollaway beds are available for CNY 552.0 per night
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chateau Star River Hotel Shanghai Pudong
Chateau Star River Pudong Shanghai
Chateau Star River Shanghai Pudong
Chateau Star River Pudong Shanghai Hotel Shanghai
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Hotel
Chateau Star River
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Pudong Shanghai Shanghai
Chateau Star River Pudong Shanghai Hotel Shanghai
Frequently asked questions
Does Chateau Star River Pudong Shanghai offer free cancellation for a full refund?
Yes, Chateau Star River Pudong Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chateau Star River Pudong Shanghai?
Yes, there's an indoor pool.
Are pets allowed at Chateau Star River Pudong Shanghai?
Sorry, pets aren't allowed.
Is parking offered on site at Chateau Star River Pudong Shanghai?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Chateau Star River Pudong Shanghai?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Chateau Star River Pudong Shanghai and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Chateau Star River Pudong Shanghai also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Chateau Star River Pudong Shanghai?
Yes, E cafe offers garden views.
Does Chateau Star River Pudong Shanghai have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Chateau Star River Pudong Shanghai have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Chateau Star River Pudong Shanghai like?
Chateau Star River Pudong Shanghai is in Pudong, a short 8-minute walk from Jinxiu Road Station.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
8.6/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 15, 2024
Stay in pudong
Although hotel was a fair bit out from main attractions, the metro station was a 10 min walk,
Wendy
Wendy, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 3, 2020
Xavier
Xavier, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 7, 2019
Bad service overall, staff seemed unwilling to assist, Staff let this place down,
hitesh
hitesh, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2019
Very good! Marble every where! Nice building , nice area!
Verified traveler
2-night business trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2019
Recommended - lovely hotel!
Great hotel - palatial in its appearance, friendly staff - great food. Only complaint was bar closed early and room service was limited to Pringle’s. Easily accessible for Taxis and lovely garden and pool area.
Jason
Jason, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 17, 2019
Great stay in the Nevernight City (Shanghai)
The hotel was one of several recommended by a company that I am doing business with in China. I chose this hotel because of it's proximity to the New Shanghai Convention Center. I loved the East meets West breakfast buffet with numerous and overall healthy and delicious options. I might go back just for the buffet! There is a Metro stop that is approximately a 5 minute walk from the hotel. The Metro in Shanghai must be the cleanest subway in any city I have traveled. The neighborhood is a more affluent area of the city and quiet. The hotel has plenty of amenities such as tennis, pool, a spa and two restaurants. Lobby and rooms were beautiful.
Just a side note: If you don't speak Chinese, you will need to use google translate at most hotels in China and the same is true for Chateau Star River in Pudong. There are two locations of the Chateau Star River. Be careful to book the correct one.
Edward
Edward, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 21, 2019
Verified traveler
3-night business trip
Verified Hotels.com guest review
4/10 Fair
May 24, 2019
The Free WIFI is not working, the air condition is weak, the room never gets cool since outside is very HOT during the time when i stayed. I stayed in room 1209, the cold water is running slow and hot water pressure is bigger. Hard to adjust the water temperature when taking shower. The room itself is pretty big, and it comes with free breakfast daily.
Verified traveler
4-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 18, 2019
Johan
Johan, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 17, 2018
Verified traveler
5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2018
Very nice hotel.
A bit remote and must take taxi
Yuval
Yuval, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2018
Beautiful Hotel with an amazingly friendly & helpful staff.
shaun
shaun, 4-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 14, 2018
Verified traveler
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2018
Large hotel nice setting in a residential area. Avoids the busy part of downtown. Staff try to be helpful but English speaking staff are not common.
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Nov 6, 2018
Hock Hwee
Hock Hwee, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2018
Very nice hotel. Good breakfast and location.
Onstage problem is communication as I believe there should be one person on each shift who speaks English.
Staff not helpful at all.
S
S, 7-night trip
Verified Expedia guest review
8/10 Very Good
Oct 28, 2018
Need improvement
local 5-Star hotel. The service is ok but not competeable with international hotel. Breakfast is so so
Yuchao
Yuchao, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2018
Was there for a trade show at the Expo Center. Great hotel. Rooms large and Modern and Clean. However staff speaks very little English. Only issue is getting a Taxi out of the hotel. Staff needs to call for one. Expect a 10 - 15 minute wait.
STEVE
STEVE, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2018
Great boutique hotel!
Great boutique hotel. Awesome interiors. Lil far from main city. Rest all very good!
Akash
Akash, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 8, 2018
Pudong Luxury at a modest price
This hotel is part of a complex that also provides luxury apartments, and includes a small shopping complex across the street. This is definitely a 5-star facility, with luxurious wedding services on weekends. Although not really focused ti a business traveler, the internet is sufficient and the location is quiet (except for weddings on the pool side of the hotel).
The staff is polite and competent, with several fluent in English. The buffet breakfast is relatively amazing in its depth of available styles and dishes, so Asians, Europeans and Americans can find something they are familiar with. They also have a very extensive workout center available to hotel guests, however, the outdoor swimming pool is for wedding services only.
I would definitely return for either business or pleasure.
Steven
Steven, 4-night business trip
Verified Hotels.com guest review
6/10 Good
May 9, 2018
Internet connection is not stable. Low water pressure, need more than an hour to fill the bathtub, shower stream is also very slow.
Charles
Verified Hotels.com guest review
10/10 Exceptional
Jan 28, 2018
Basically, I used the hotel as a place to crash before travelling to Wuxi after a grueling 14 hour flight. It was comfy and luxurious, with a separate "living" area with a good city view.
David
David, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 18, 2018
Good stay
Good hotel
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2018
Hotel is like a dream! Amazing in every aspect!
We had a wonderful time at this amazingly beautiful hotel
Norbert
Norbert, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2017
Excellent Hotel room are spacious and clean. The hotel was in a very nice location where other facilities makes the stay more enjoyable.