1237 Hongguang Hill Road, Midong District, Ürümqi, Xinjiang, 830017
What's nearby
Xinjiang International Convention and Exhibition Center - 13 min walk - 1.2 km
Hongshan Park - 8 min drive - 7.9 km
Xinjiang Uygur Autonomous Region Museum - 8 min drive - 9.1 km
Xinjiang People's Hall - 11 min drive - 9.3 km
Xinjiang International Grand Bazaar - 12 min drive - 13.0 km
Getting around
Urumqi (URC-Diwopu Intl.) - 25 min drive
Ürümqi Railway Station - 19 min drive
Ürümqi South Railway Station - 21 min drive
Restaurants
Banana月光酒吧 - 2 min drive
新疆乌市水文水资源勘测局 - 19 min walk
小肥羊餐饮有限公司二分店 - 3 min drive
灶旺府 - 17 min walk
风味特色餐厅 - 3 min drive
About this property
Hilton Urumqi
A great choice for a stay in Ürümqi, Hilton Urumqi features a nightclub. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at U Cafe, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a 24-hour health club, and a 24-hour fitness center.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
383 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: noon; Check-in end time: 6:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Uncovered onsite extended parking (CNY 77 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Phone
Food and drink
Refrigerator
Free bottled water
Cookware, dishes, and utensils
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Recycling
Restaurant dining guide
Special features
Dining
U Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
YUXI CHINESE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
SILK ROAD - This restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
LOBBY BAR - Onsite lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 168 for adults and CNY 84 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 6:00 AM and noon can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CNY 322.0 per day
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs
Parking
Uncovered extended parking costs CNY 77 per day
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 11:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Urumqi Hotel
Hilton Urumqi
Hilton Urumqi Hotel
Hilton Urumqi Ürümqi
Hilton Urumqi Hotel Ürümqi
Frequently asked questions
Does Hilton Urumqi offer free cancellation for a full refund?
Yes, Hilton Urumqi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Urumqi?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Hilton Urumqi?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Urumqi?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Urumqi?
Check-in start time: noon; Check-in end time: 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hilton Urumqi and nearby?
Hilton Urumqi has a nightclub and an indoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near Hilton Urumqi?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around Hilton Urumqi like?
Hilton Urumqi is in Midong District, a short 13-minute walk from Xinjiang International Convention and Exhibition Center.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 21, 2024
First class accommodation with friendly staff. Excellent breakfast with lots of selections
William
William, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2024
Niyozkhon
Niyozkhon, 2-night family trip
Verified Expedia guest review
6/10 Good
Jun 15, 2023
It is hard to get a Taxi.
Daolong
Daolong, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Jan 11, 2020
it was clean and the staff service was great. We extended our stay at Hilton as our flights were canceled and the staff at reception helped us to extend our stay. The information counter staff also provided excellent assistance when we enquired about the transportation around Urumqi. I would definitely choose to stay at Hilton for my next holiday trip!
Verified traveler
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Nov 19, 2019
Wonderful Hotel with great service
Wonderful hotel with great service & most helpful staff.
K. Nalin
K. Nalin, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 7, 2019
Shower was excellent. The hotel is in a very quiet area, next to a park, and felt a little isolated, being quite far from the city centre. Breakfast was prohibitively expensive.
Stephen
Stephen, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 6, 2019
Roderick
Roderick, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2019
Top notch!! Five stars in every way. Likely the best hotel in Urumqi.
The only drawback, if I am critical, is its location. It is a bit far away from the center of town, which is abt 10-11 km away.
Verified traveler
2-night trip
Verified Expedia guest review
4/10 Fair
Aug 9, 2019
Disappointed stay
A very disappointed stay. Did expect the level of service is so poor . Definitely not Hilton standard. Room not ready when check in . Poor customer service. Room too warm as temperatures is unable to set. Change 3 rooms even still the same and finally give up. Unable to sleep well.
It is only when I approach the duty manager I was properly attended to but the room definitely is not up to Hilton standard. For those who like to room to cool, I will suggest to stay here if you really need to and not in summer time!!
STANLEY
STANLEY, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 24, 2019
Verified traveler
4-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2019
Francisco
Francisco, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 22, 2019
Check out at 14:00 is the best way for me. Thanks so much!
Verified traveler
1-night romance trip
Verified Expedia guest review
4/10 Fair
Apr 8, 2019
Location is off, service as well.
I had paid a deposit in the beginning, after one day they asked me to increase the deposit, although I didn’t extend my stay. Reception couldn’t explain why, only that it should be increased. Aircon could not be regulated, it was 24 degrees in the room. Ceiling in the room was leaking water. Location is far away from anything else. Service in the dining hall is trying to deliver good service, rooms are spacious..
Verified traveler
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 12, 2019
Outstanding service. Definitely the best hotel in Urumqi
Shah
Shah, 3-night family trip
Verified Expedia guest review
4/10 Fair
Apr 26, 2018
Hotel looks nice. Staff is friendly. Room didn’t have AC. They provided a portable AC unit that didn’t work, it was a glorified fan. Lowest temperature we saw in the room was 28C(82F). Hottest was 31C (87F).
The night before we had an early train to bring us out of town we requested a taxi from the concierge. The next morning the front desk told us the taxi was outside, however there was no taxi. We had to walk out to the street and hail a taxi, which took about 20min at 7AM Beijing time or 5AM their local time. We barely made our train.
Most of the items on the menu are not available. Friend tried to order the creme brûlée. Waitor told us it took to long to make so we weren’t allowed to order it.
Overall, a pretty miserable stay.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Apr 22, 2018
MINGLIANG
Verified Hotels.com guest review
6/10 Good
Mar 25, 2018
good but too new
The facility is very very new and very good, but maybe it is too new, the "software" is still not perfect, such as bar, room temperature control, etc.
But I would recommend to my friends anyway. Overall, it is a good hotel.
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 9, 2016
Best hotel in Urumqi
New hotel, friendly staff, clean rooms with lots of amenities. Close to exhibition center and Buddha park. 25 minutes from airport.
jh
Verified Expedia guest review
10/10 Exceptional
May 8, 2016
Excellent hotel with all you would expect from a brand new Hilton. Not fully open yet so can improve. Bit far away from the town centre.