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The Concierge

4.0 star property
Boutique guesthouse with restaurant, near Durban Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Concierge

Premium bedding, in-room safe, desk, soundproofing
Bar (on property)
Premium bedding, in-room safe, desk, soundproofing
Cafe
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 2 coffee shops/cafes
  • Conference center
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Children stay free
  • Television
  • Garden
  • Furnished balcony or patio
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin Room, Patio, Garden Area

Terrace/patio

Deluxe Twin Room, Patio, Garden Area

Highlights

Patio
Soundproofed
Air conditioning
TV
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Patio, Garden Area

Premium bedding, in-room safe, desk, soundproofing

Deluxe Double Room, 1 King Bed, Patio, Garden Area

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Bathtub, Courtyard Area

Terrace/patio

Deluxe Double Room, Bathtub, Courtyard Area

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
TV
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

City Lodge Hotel Durban

Pool
Airport transfer
Free parking
Free WiFi
8.2 out of 10, Very Good, (251)
The price is $68
includes taxes & fees
$58 per night
Dec 1 - Dec 2
City Lodge Hotel Durban
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About the neighborhood

Map
37-43 St Marys Avenue, Durban, KwaZulu-Natal, 4001

What's nearby

  • Florida Road - 1 min walk - 0.2 km
  • Suncoast Casino and Entertainment World - 3 min drive - 2.0 km
  • Durban Beach - 3 min drive - 2.1 km
  • Moses Mabhida Stadium - 3 min drive - 2.8 km
  • uShaka Marine World - 6 min drive - 5.5 km

Getting around

  • King Shaka Intl. Airport (DUR) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Joop's Place - ‬9 min walk
  • ‪Cubaña - ‬7 min walk
  • ‪KFC - ‬9 min walk
  • ‪RocoMamas - ‬7 min walk
  • ‪Hollywoodbets Argyle and Bunny Bar - ‬6 min walk

About this property

The Concierge

The Concierge puts you within a 10-minute drive of Durban Beach and uShaka Marine World. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this boutique guest house include 2 coffee shops/cafes, a snack bar/deli, and a garden.

Languages

English, French

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 16
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (1076 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 8 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Reception hall

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 120 to 150 for adults, and ZAR 100 to 100 for children
  • Airport shuttle service is offered for an extra charge
  • Hosted evening meal costs ZAR 250

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Concierge Durban
Concierge Hotel Durban
The Concierge Boutique Bungalows Hotel Durban
Concierge House Durban
Concierge Guesthouse Durban
The Concierge Durban
The Concierge Guesthouse
The Concierge Guesthouse Durban

Frequently asked questions

Does The Concierge offer free cancellation for a full refund?
Yes, The Concierge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Concierge?
Sorry, pets aren't allowed.
Is parking offered on site at The Concierge?
Yes, there's free self parking.
Is airport shuttle service offered by The Concierge?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Concierge?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Concierge?
No, this guesthouse doesn't have a casino, but Suncoast Casino and Entertainment World (3-min drive) and Sibaya Casino (17-min drive) are both nearby.
What is there to do at The Concierge and nearby?
Have fun with nearby activities like scuba diving and body boarding. Additional recreation nearby includes casino gaming. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near The Concierge?
Yes, there's an onsite restaurant.
Does The Concierge have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around The Concierge like?
The Concierge is a short 1-minute walk from Florida Road and 5 minutes' walk from Royal Durban Golf Club.

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Kgosi, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Gp, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

My stay has been excellent. I just wish they would make wifi and getting fixed quicker because I spent my whole stay without the wifi getting fixed. The staff are however super friendly, kind and extremely helpful
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mahlatse, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Drunk guests ruin stay
It wasn't the greatest evening. We were woken at 3am by drunk guests fighting in the room next door to us. Not sure why the security guard on site didn't call security sooner because the ruckus continued for almost 90 minutes but he seemed powerless to intervene. I left numerous messages with the owner of the establishment who eventually called me at around 7am by which time I had already decided to leave the accommodation because we had been intimated by these drunk guests. We were supposed to stay another night but didn't want to chance it. I was traveling with women who didn't feel safe staying there longer after being verbally abused by the drunk guests who came in the early hours of the morning. The owner promised us a refund we will see what happens. Very very disappointed.
LMJ, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jaye-Dee, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Tsietsi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Expedia, 2-night trip
Verified Hotels.com guest review

6/10 Good

Click-bait Photo's
The property and amenities has been visibly neglected. Not at all what I expected.
2-night trip
Verified Hotels.com guest review

2/10 Poor

JL, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sihle, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night romance trip
Verified Hotels.com guest review

6/10 Good

I had to cancel bcoz of unforseen circumstances.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great rooms and good parking service. Need a car to get around but found a really nice place to eat close by recommended by the hotel. Rooms are well decorated and spacious. Hotel feels very safe
Olivia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cute and funky . Great value. Super hosts too. Plus Freedom Cafe is excellent for breakfast and lunch.....sitting in a peaceful garden setting.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful rooms!
We had a great time here, the rooms are really beautiful and comfortable. The big bathtub and overheard shower were our personal favourites. The establishment could improve by adding more towels and bath/shower gel in the bathroom. The TV was also a bit old in our room and unclear. Other than that, it was great and will definitely be going back.
Noluthando, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Absolutely wonderful and helpful staff; great accommodations
Jason, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pierre, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
We had stayed at the concierge quite a few times in the past, and always enjoyed it. Sadly, when we came this time we noticed a lot of changes. The room itself was not as well kept as before, and the entire vibe of the place had shifted. When we arrived I noticed an extractor fan in the room that we couldn’t manage to turn off ( and it was quite loud), when I went to mention this to the front desk they disregarded me and told me this was something that all hotels have. I understand that there can be extractor fans in bathrooms, but you can usually turn them off and they aren’t half as loud as this one was. We then went to go to bed that night, and our lights would not turn off. Something wrong with electrical. Thankfully they called an electrician who came around and fixed it that night, but then fixed the lights to now all go on and off with one switch. All in all, we were pretty disappointed with the changes at the concierge. They tried to repaint the rooms, but the paint job was done badly - and the room in general was just not as great as they used to be. Also, bummer about the freedom cafe, because the food has also gone downhill there. This is the first time I have ever given a bad review, but I just had to say how we felt about our stay.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Happy Honeymooners
Great hotel, great staff and had a great experience!
Verified Hotels.com guest review

8/10 Very Good

Promising budget chic hotel in regeneration hood
Good budget chic hotel with cool design features in regeneration hood. Great cafe. New ownership may be a little rough around the edges around running a hotel. Hopefully they will keep maintaining its good design sensibilities as a budget chic hotel and cafe.
Verified Hotels.com guest review

10/10 Exceptional

Best Breakfast
Amazing stay!! Comfortable and best breakfast. Everyone so kind and helpful! We loved it and would go back in a heartbeat.
Nicola, 5-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Very chill place ok for business
Trying a bit too hard to be cool but the staff were sweet and the cafe for breakfast was perfect
Ariana, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

one of the most interesting places I've ever been
my room was front-of-the-magazine level beautiful. the bathroom was the most beautiful bathroom I've ever seen. the food was delicious and management was kind and professional. the walls were a bit thin, but for what the place offers it doesn't even matter.
caroline, 1-night trip
Verified Hotels.com guest review