Wulingyuan Scenic and Historic Interest Area - 4 min walk - 0.4 km
Yellow Dragon Cave - 12 min drive - 11.6 km
Wulingyuan Scenic Reserve - 30 min drive - 22.5 km
Zhangjiajie National Forest Park - 41 min drive - 47.2 km
Wulingyuan Scenic Area - 72 min drive - 81.4 km
Getting around
Zhangjiajie (DYG) - 46 min drive
Restaurants
舌尖上的湘西 - 15 min walk
富正毅三下锅 - 15 min walk
星巴克 - 16 min walk
中茶世界茶园张家界店 - 2 min drive
情缘娱乐城 - 4 min drive
About this property
Pullman Zhangjiajie
When visiting Zhangjiajie, Pullman Zhangjiajie is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at FENG Chinese Restaurant, which is one of 3 restaurants and serves breakfast, lunch, and dinner. A bar/lounge, a 24-hour health club, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the overall property condition.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
456 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
Bar/lounge
Coffee shop
Traveling with children
Children stay free (see details)
What to do
Pool table
Table tennis
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Facilities
3 buildings/towers
Built in 2007
ATM/banking
Safe-deposit box at front desk
Garden
24-hour health club
An outdoor pool
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Bathrobes
Sleep well
Soundproofed rooms
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
FENG Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner.
V Café Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 130 per person
Children & extra beds
Rollaway beds are available for CNY 260.0 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Pullman Hotel Zhangjiajie
Pullman Zhangjiajie
Zhangjiajie Pullman
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Zhangjiajie
Pullman Zhangjiajie Hotel Zhangjiajie
Frequently asked questions
Does Pullman Zhangjiajie offer free cancellation for a full refund?
Yes, Pullman Zhangjiajie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pullman Zhangjiajie?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Zhangjiajie?
Sorry, pets aren't allowed.
Is parking offered on site at Pullman Zhangjiajie?
Yes, there's free self parking.
What are the check-in and check-out times at Pullman Zhangjiajie?
Check-in start time: 2:00 PM; Check-in end time: 1:00 AM. Check-out time is noon. Express check-out is available.
What is there to do at Pullman Zhangjiajie and nearby?
Pullman Zhangjiajie has an outdoor pool and a 24-hour health club, as well as a garden.
Are there restaurants at or near Pullman Zhangjiajie?
Yes, there are 3 onsite restaurants, featuring pool views.
What's the area around Pullman Zhangjiajie like?
Pullman Zhangjiajie is in Wulingyuan, a short 4-minute walk from Wulingyuan Scenic and Historic Interest Area.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
9.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 31, 2024
Nancy
Nancy, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 3, 2024
Best you can get
Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
Verified traveler
3-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 8, 2024
Travis
Travis, 3-night trip
Verified Orbitz guest review
8/10 Very Good
Jul 2, 2024
Nice and confortable stay. Greater location.
Hai-Ying
Hai-Ying, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2024
The staff are also friendly and helpful
Soentono
Soentono, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 2, 2024
JER
JER, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 2, 2024
JER
JER, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 7, 2024
This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Chad
Chad, 5-night romance trip
Verified Expedia guest review
6/10 Good
Apr 3, 2024
Location to park is good - 20 minute walk to the gate. However hotel is old and tired and needs updating and refurbishing. Restaurant menu is very limited and food w a s mediocre and a little oily. Breakfast is not very good - plenty of choice but if a poor quality.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 25, 2024
Aixue
Aixue, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 26, 2024
ANA LUISA
ANA LUISA, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 25, 2024
ANA LUISA
ANA LUISA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2023
I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
Bilegsaikhan
Bilegsaikhan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 27, 2023
Rong
Rong, 3-night trip
Verified Expedia guest review
6/10 Good
Oct 5, 2021
Thank god for Bob!
Tired hotel held together by some great service, Bob is an absolute star and some others try very hard. Cost cutting measures were reflected in the lack of a club lounge, non existent pool boy, poor quality food and poorly maintained facilities. Hopefully an upturn in visitors will lead to some reinvestment and a pay rise for Bob and we will get to see the old dame less lame.
Trevor
Trevor, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 23, 2021
Verified traveler
3-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 16, 2020
Go to Crowne
We got food poisoning from the hotel food. Room was small and not very clean. The ac was turned off so we had to open windows and get bitten by bugs all night. Terrible experience in a beautiful place!
Ryan
Ryan, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2020
Worth the price
It’s a nice hotel, past it’s prime for sure, but for the price your paying it’s still great. The room was large, clean and comfortable.
Hotel staff could have been more helpful, I guess they can’t all speak English so a lot of the time they would keep their head down at reception or allow several Chinese customers to push in front of me as they do.
Management could speak English and were always helpful. But please inform your staff to at least acknowledge customers and ask them to wait a moment.
Pool area was pretty, but there were no towels available and the changing rooms weren’t great.
Christopher
Christopher, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
Aug 17, 2020
Rikard
Rikard, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2020
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 6, 2020
the hotel is amazing. All is perfect except there is trouble in the first night that somebody drunk n smoking outside my room. The smoke is going inside my room
eko
eko, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 3, 2020
Zhangjiajie
Good location, nice staff, good breakfast
Victoria
Victoria, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2019
Nice hotel close to the park
Good location, friendly staff, nice breakfast and room size was good.
Omair
Omair, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2019
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2019
Highly recommended
We a family of 3 including a young child stayed this hotel for 3 nights last week. The bed is very impressive 2.7m wide which suit us very well. The front services are very helpful. The breakfast is considered to be quite good comparing with many other hotels in China especially the varieties and taste of breads. Location wise it is just 10 minutes walking away to bus terminal and hotel provide shuttle service to the entrance of ZJJ National Forest Park in the morning. Though the building is a bit old and the bed is a bit soft (to my standard), I highly recommend recommend this hotel.