Sutton Hotel Hakata City

3.0 star property
Central hotel with restaurant, connected to the convention center, near Canal City Hakata

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sutton Hotel Hakata City

Desk, free WiFi, bed sheets
Property grounds
Laundry room
Room amenity
Desk, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Luggage storage
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
The price is $65
includes taxes & fees
$59 per night
Dec 16 - Dec 17

Room options

Available filters for rooms
Showing 18 of 18 rooms

Hollywood Twin, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Bidet
Hair dryer
Digital channels
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Bidet
Hair dryer
Digital channels
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Bidet
Hair dryer
Digital channels
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Bidet
Hair dryer
Digital channels
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - twin
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 393 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Bidet
Hair dryer
Digital channels
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Suite Smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Sofa Beds

Hollywood Twin Room 2 Single bed Non smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Standard Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

Family Suite Non smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Sofa Beds

Hollywood Twin Room 2 Single bed Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Double Beds

Superior Twin Room Smoking

  • Sleeps 2
  • 2 Double Beds

Deluxe Semi Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Family Suite

  • Sleeps 4
  • 2 Double Beds and 2 Twin Sofa Beds

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About the neighborhood

Map
3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Canal City Hakata - 9 min walk - 0.8 km
  • Marine Messe Fukuoka - 3 min drive - 3.3 km
  • Port of Hakata - 4 min drive - 3.4 km
  • Ohori Park - 4 min drive - 4.3 km
  • Mizuho PayPay Dome Fukuoka - 7 min drive - 8.0 km

Getting around

  • Fukuoka Airport (FUK) - 4 min drive
  • Ariake Saga Airport (HSG) - 56 min drive
  • Hakata Station - 5 min walk
  • Yakuin Station - 19 min walk
  • Tenjin Station - 21 min walk
  • Kushida Shrine Station - 12 min walk
  • Gion Station - 13 min walk
  • Watanabe-dori Station - 18 min walk

Restaurants

  • ‪すき家 - ‬1 min walk
  • ‪山﨑酒店 - ‬2 min walk
  • ‪はじめの一歩 - ‬1 min walk
  • ‪焼売酒場いしい 博多店 - ‬2 min walk
  • ‪博多担担麺大吉 - ‬1 min walk

About this property

Sutton Hotel Hakata City

At Sutton Hotel Hakata City, you'll be just a 5-minute drive from Canal City Hakata and Marine Messe Fukuoka. For a bite to eat, guests can check out Yakitori Sumiyoshi, which serves Japanese cuisine and is open for breakfast. Also, Port of Hakata and Tenjin Underground Mall are just a 5-minute drive away. Public transportation is just a short walk: Kushida Shrine Station is 12 minutes and Gion Station is 13 minutes.

Languages

Chinese (Mandarin), Japanese

At a glance

Hotel size

  • 162 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby, from 7:00 AM to 11:00 PM (JPY 1200 per night)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Yakitori Sumiyoshi - This bistro specializes in Japanese cuisine and serves breakfast and light fare. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Parking

  • Parking is available nearby and costs JPY 1200 per night (open 7:00 AM to 11:00 PM)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a daily storage fee for 2 or more pieces of luggage or packages.

Also known as

Hakata City Hotel
Sutton Hakata
Sutton Hakata City
Sutton Hakata City Fukuoka
Sutton Hotel Hakata
Sutton Hotel Hakata City
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel Fukuoka

Frequently asked questions

Does Sutton Hotel Hakata City offer free cancellation for a full refund?
Yes, Sutton Hotel Hakata City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sutton Hotel Hakata City?
Sorry, pets aren't allowed.
Is parking offered on site at Sutton Hotel Hakata City?
Sorry, there's no onsite parking at Sutton Hotel Hakata City.
What are the check-in and check-out times at Sutton Hotel Hakata City?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM.
What is there to do at Sutton Hotel Hakata City and nearby?
Recommended spots to visit include Canal City Hakata (8-min walk) and Port of Hakata (1.9 mi), along with Marine Messe Fukuoka (2.1 mi) and Ohori Park (2.6 mi).
Are there restaurants at or near Sutton Hotel Hakata City?
Yes, Yakitori Sumiyoshi offers Japanese cuisine.
What's the area around Sutton Hotel Hakata City like?
Sutton Hotel Hakata City is in Hakata Ward, a short 4-minute drive from Fukuoka Airport (FUK) and 8 minutes' walk from Canal City Hakata.

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Not Great
You cannot control the A/C so it gets VERY hot. There is no parking, you have to pay for extra pillows and the Internet is pretty much useless at times, even at 6am. not great
Greg, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Fancy looking but that's about it...
This hotel looks like it's going to be one of them fancy ones... but it's not. First of all the Internet is terrible. They have a note on each floor about "rush hour" but really, it's hit and miss. A lot of miss... The A/C, even on high wasn't enough for 37C outside and we were sweating inside the room so we had to request a fan for the room. If you want an extra pillow that's Y200, I don't know for you, but I never paid for an extra pillow before (they only provide 2 per bed, so 1 each, in our situation) The staff is really nice and friendly and speak some English. Shower is small but good. Laundry is also very efficient and convenient. There is no parking, they said we could stop in front of the hotel, but the traffic was heavy and felt like it would be mean to others so we went to the (super cheap) parking behind the hotel and carried our stuff.
Mention about the bad Internet.
Greg, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Munkh-Erdene, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Walking distance to Train Station. Clean & Conducive ... But, Breakfast for 3 days unchanged. Senior Japanese staff request is to walk to Train Station for Taxi to Airport. But, able to help by Junior (Chinese girl) to request Taxi to Airport (5am) Taxi
Ng, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Location was excellent, 6min walk from hakata station. Bus stop at the front of the hotel. Staff was super nice. They marked down my request and offered help at the time when i check in. So i do not need to repeat what i want.
4-night romance trip
Verified Expedia guest review

4/10 Fair

Mon, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel
The hotel is about 10 minutes from Hakata station. Airport bus is in front of the bus station. Hotel is clean, near to shopping district.
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Airport bus front of the hotel. Breakfast good but menu same everyday. Nice staff. Less than 10 minutes walk to Hakata Station.
4-night family trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

4/10 Fair

Smoking hotel
First time arriving at Fukuoka so wanted to choose a hotel neat the station, that’s why we chose this one. Room was stated nonsmoking but then crazily, smoke smell never subsided even the last minute of our stay. We need to be disgusted for at least 10 minutes every time getting in the room.
WING KAI, 3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Sutton Hotel
The hotel is decent overall. Room is spacious and value for money for this location. Less than 10 mins walk from Hakata Station. Check in/out was a breeze and staff is friendly.
Chong Ming, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Excellent location. Close to train station. Bus just outside the door. Room wasn't as clean as you expected in Japan and air conditioning practically nonexistent.
3-night romance trip
Verified Expedia guest review

8/10 Very Good

I like this hotel because provide everything that I need but regret for one thing ie poor air conditioning.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

Location is closed to Hakata Station. Plenty of shops and restaurants
Frances, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Do not recommend this hotel.
Could not sleep due to noise from the hall way. Smoking smell everywhere.
Albert, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel room was bigger than the other hotels we’ve stayed at in Japan. Location is good too and near the station.
2-night trip
Verified Expedia guest review

8/10 Very Good

Very nice hotel, excellent location, direct bus transit from hotel to Fukuoka international airport. Good service. Highly recommend to stay here.
Chi, 3-night trip
Verified Orbitz guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

4/10 Fair

The hotel fridge was broken and could not be used.
Garcons, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Great staff, clean and nice room.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

My family is nice to stay.
My family is nice to stay. It's a bit of a hassle to have to return the keys when I leave.
2-night trip
Verified Orbitz guest review