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Otter Hotel

4.0 star property
Mountain Banff hotel with restaurant

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Otter Hotel

Restaurant
Lobby
Lobby sitting area
Mountain view
Hotel Room 2 Queen Beds | In-room safe, free WiFi, bed sheets
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Electric vehicle charging point
  • Pet friendly
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Lobby fireplace
  • Multilingual staff
  • Luggage storage
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The price is $177
includes taxes & fees
$162 per night
Feb 11 - Feb 12

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Rainfall showerhead
Electric kettle
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Private bathroom
Bathrobes
Hair dryer
  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds | In-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Private bathroom
Bathrobes
Hair dryer
Electric kettle
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Private bathroom
Bathrobes
Hair dryer
  • 274 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite | In-room safe, free WiFi, bed sheets

Mountain View King Suite

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Private bathroom
Bathrobes
Hair dryer
  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Private bathroom
Bathrobes
Hair dryer
  • 288 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite | In-room safe, free WiFi, bed sheets

Superior King Suite

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Rainfall showerhead
Private bathroom
Bathrobes
Hair dryer
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Rooftop pool

Hotel Canoe and Suites

Pet friendly
Free parking
Free WiFi
Restaurant
9.6 out of 10, Exceptional, 1,087 reviews
The price is $192
includes taxes & fees
$176 per night
Jan 30 - Jan 31
Hotel Canoe and Suites
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About the neighborhood

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 18 min walk
  • Banff Lake Louise Tourism Bureau - 18 min walk
  • Banff Centre for Arts and Creativity - 19 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 9 min drive

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 20 min walk

Restaurants

  • ‪A&W Restaurant - ‬2 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬18 min walk
  • ‪Park Distillery - ‬19 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬20 min walk

About this property

Otter Hotel

When you stay at Otter Hotel, you'll be within a 10-minute drive of Upper Hot Springs. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails and mountain biking.

Languages

English, French

At a glance

DONE

Hotel size

    • 174 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski area nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Fireplace in lobby

Accessibility

  • Elevator
  • Elevator door width (inches): 42

Room amenities

Be entertained

  • Television

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Good Folk - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per day

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Are pets allowed at Otter Hotel?
Yes, dogs are welcome. There's a charge of CAD 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Otter Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Otter Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Otter Hotel and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking.
Are there restaurants at or near Otter Hotel?
Yes, there's an onsite restaurant, Good Folk.
What's the area around Otter Hotel like?
Otter Hotel is a short 19-minute walk from Banff Centre for Arts and Creativity and 20 minutes' walk from Bow River.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Federico, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Awesome hotel! not sure if they always have it running, but the heat was up to like 30 degrees in the hallways when I was there. Only gripe. other than that, awesome stay :) would stay again.
Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Loved our stay at the Otter. The staff was great. Restaurant attached was top notch. The hot pools weren’t open yet but it was a nice touch that we could use the ones at the hotel beside it. Only complaint was the bed wasn’t as comfortable as I liked and the halls and elevator were extremely hot. I would stay again despite this because everything else made up for it.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

New, modern, lovely!
Fiona, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Mountain Getaway at Otter Hotel
Our stay at the Otter Hotel in Banff was nothing short of exceptional! The cleanliness of the hotel was impeccable, and every corner of the property reflected the care and attention to detail they put into maintaining a welcoming environment. The rooms were incredibly comfortable, offering a cozy yet luxurious vibe that made us feel right at home. The staff deserves a special mention—they were classy, polite, and went above and beyond to ensure we had a memorable stay. The room we were assigned had a breathtaking, picture-perfect view of the mountains, making every morning feel magical. Another highlight is that the hotel is pet-friendly, which made it even more special for us as we could bring our furry friend along for the adventure. The overall experience was like staying in a high-end boutique hotel, without feeling overly formal or inaccessible. We loved every moment of our stay and will definitely be returning! Highly recommend to anyone visiting Banff.
Zaida, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nikolaos, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Drew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monique, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Theresa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jaeden, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

HEATHER, 1-night trip
Verified Hotels.com guest review

6/10 Good

Annette, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Disappointed that didn't have gym yet
Arbie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great family trip
Great experience, staff was friendly and provided everything we requested.
Adam, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Derick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tried out this new hotel in Banff. They are sister hotels with the Canoe hotel next door. While not 100% complete, the service was great and the rooms very clean. The rooftop hot tub next door was super warm in the cold wintertime. And the restaurant was quaint and food was great. As a platinum hotels.com member I was upgraded and received a $25 dining credit. And the front receptionist Petra was super helpful!
Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Liu Yong, 2-night family trip
Verified Hotels.com guest review