10/10 Exceptional
Jan 4, 2025
Great hotel and good location
Hotel had only been open a week, so we got the royal treatment! The service was too notch!!
First hotel to serve me a cold coconut!!! Food at restaurant was good, rooms are great and pool was very clean! Gym was great too, but still lacking a few things (towels, yoga mat, etc).
Main warning would be that if you get a flower lei, make sure you’re not wearing anything expensive as the flowers can stain.
Also, be careful with the massage therapist as the one I got, was not good at all. It was a complimentary massage, so maybe that’s why it was so poor (she just smeared oil on my limbs, and even left to make a phone call halfway through the treatment, then wanted to dictate how I filled out the feedback form). I would have preferred to stay in the pool!! Or at least given her sunscreen to smear on my body instead.
However all the staff at the front desk and restaurant were really exceptional!!
Verified traveler
3-night trip
Verified Hotels.com guest review