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Redstar Culture Hotel

4.0 star property
Art Deco hotel with restaurant, near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Redstar Culture Hotel

Lobby
Theater show
Executive lounge
Exterior
Interior

Reviews

7.2 out of 10

Good

Popular amenities

  • Childcare
  • Air conditioning
  • Laundry facilities
  • Free parking
  • Gym
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Health club
  • Sauna
  • Room service
  • Babysitting
  • Conference center
  • Business center
  • Terrace
  • Air conditioning
  • Front-desk safe
For families
  • Babysitting services
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Superior Twin Room

Superior Twin Room | Desk, blackout drapes, soundproofing, free wired internet

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Deep soaking bathtub
Shower/tub combination
Hair dryer
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Living area

Single Room

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Deep soaking bathtub
Shower/tub combination
Hair dryer
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room

Executive Room | Desk, blackout drapes, soundproofing, free wired internet

Executive Room

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Deep soaking bathtub
Shower/tub combination
Hair dryer
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room | Desk, blackout drapes, soundproofing, free wired internet

Business Twin Room

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
Private bathroom
Bathrobes
Hair dryer
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Room

Business Room | Desk, blackout drapes, soundproofing, free wired internet

Business Room

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Rainfall showerhead
Deep soaking bathtub
Private bathroom
Bathrobes
Hair dryer
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, blackout drapes, soundproofing, free wired internet

Superior Room

Highlights

Soundproofed
Air conditioning
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Deep soaking bathtub
Shower/tub combination
Hair dryer
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Standard Room

Desk, blackout drapes, soundproofing, free wired internet

Business Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Care King Room

Desk, blackout drapes, soundproofing, free wired internet

Care King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Desk, blackout drapes, soundproofing, free wired internet

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Suite

Desk, blackout drapes, soundproofing, free wired internet

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Desk, blackout drapes, soundproofing, free wired internet

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Suite

Desk, blackout drapes, soundproofing, free wired internet

Superior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Desk, blackout drapes, soundproofing, free wired internet

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Standard Room

Desk, blackout drapes, soundproofing, free wired internet

Superior Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, blackout drapes, soundproofing, free wired internet

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Standard Room

Desk, blackout drapes, soundproofing, free wired internet

Executive Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Double Room

Desk, blackout drapes, soundproofing, free wired internet

Business Double Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
280 Jianguo Road South Shangch, Hangzhou, Zhejiang, 310009

What's nearby

  • Wushan Night Market - 4 min drive - 3.5 km
  • West Lake - 4 min drive - 3.7 km
  • Wulin Square - 6 min drive - 5.6 km
  • Hangzhou China Silk Town - 6 min drive - 5.7 km
  • Hangzhou Tower Shopping Mall - 7 min drive - 6.6 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 29 min drive
  • Hangzhou Station - 10 min walk
  • East Railway Station (East Square) Station - 20 min drive
  • East Railway Station - 22 min drive
  • Moyetang Station - 11 min walk
  • Wujiang Road Station - 16 min walk
  • Jiangcheng Road Station - 24 min walk

Restaurants

  • 红星剧院
  • 杭州歌德大酒店
  • ‪杭州西湖饭店 - ‬8 min walk
  • 玉蜻蜓餐厅
  • ‪来必堡 - ‬7 min walk

About this property

Redstar Culture Hotel

Redstar Culture Hotel puts you just a 5-minute drive from West Lake. Guests can visit the health club for a workout or grab a bite to eat at JADE DRAGONFLY, which serves lunch and dinner. Other highlights at this Art Deco hotel include a sauna and a terrace. Public transportation is close by: Moyetang Station is just 11 minutes by foot.

At a glance

Hotel size

  • 222 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting

Internet

  • Free WiFi in public areas
  • Free wired internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Babysitting services

Working away

  • Business center
  • Conference center (646 square feet of space)

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • Sauna
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Phone

More

  • Daily housekeeping

Special features

Dining

JADE DRAGONFLY - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 50 per person

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
This property accepts credit cards.

Also known as

Redstar Culture
Redstar Culture Hangzhou
Redstar Culture Hotel
Redstar Culture Hotel Hangzhou
Redstar Hotel
Redstar Culture Hotel Hotel
Redstar Culture Hotel Hangzhou
Redstar Culture Hotel Hotel Hangzhou

Frequently asked questions

Is parking offered on site at Redstar Culture Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Redstar Culture Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Redstar Culture Hotel and nearby?
Redstar Culture Hotel has a sauna and a health club.
Are there restaurants at or near Redstar Culture Hotel?
Yes, there's an onsite restaurant, JADE DRAGONFLY.
Does Redstar Culture Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Redstar Culture Hotel like?
Redstar Culture Hotel is in Downtown Hangzhou, a short 10-minute walk from Hangzhou Station.

Reviews

7.2

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Very Good

Not bad at all
This hotel is fairly clean and has a whole lot of subsidiary services, the staff are friendly and helpful. Other than that, they have a theater right next door and it offers great performances from orchestral concerts to animation showcases, not bad at all.
Verified Hotels.com guest review

6/10 Good

Comfortable, great location but limited wifi
This hotel is fine - nothing amazing but certainly satisfactory. Some of the reviews have mentioned smoking. Smoking is ubiquitous in China and certainly present in the lobby but we must've been lucky with our room as I didn't detect a hint of smoke on our floor nor any smell in the room. Location is superb as it's a 3-4 minute walk from the train station and also the bus terminus. The staff were very helpful in telling us how to get around and which bus to catch (the 7 or 2 serve the main tourist attractions - sometimes they have a letter prefixed but the route is the same - with the 7 running from the bus station to the Lingyu Temple, past the north shore of the lake). The rooms were absolutely fine with a clean bathroom but only one English TV channel. English language skills vary with the staff but we encountered no problems. Note, however, that wifi is only available in the lobby.
Verified Hotels.com guest review

6/10 Good

Excellent for the price but no Wifi is a big minus
I had a single room for one night. The room was on the small side, but with a nice view and very tastefully appointed for the price range. The appearance and quality of the room was closer to hotels in a higher price bracket. Hotel is located within a 5 minute walk of the train station, which makes it perfect for sightseeing Hangzhou if you are there for only a short while, as I was. The biggest strike for this hotel was the lack of Wifi service, as this is the only hotel I have ever stayed at that did not offer Wifi, in any price range, and it was sorely missed. Staff's English was minimal.
Verified Hotels.com guest review

8/10 Very Good

Clean and convenient
I've traveled a good bit in China and elsewhere so I've seen a wide range of accommodations. If you're staying here, it's not because the rooms are so spectacular as it's not. The place was perhaps at one time very nice, but now is a bit dated, but well maintained. I chose it because it's located within 5 minutes walk from the train station, was reasonably priced and from reading prior reviews, the rooms were clean. Indeed, it was all of those things. The hotel staff have provided everything you could possibly need which is really nice, including wired LAN internet and wireless in the rooms, a couple of apples and a fruit peeler in a bowl awaiting your arrival, bathrobes, toothbrushes, complimentary water (in addition to a fully stocked mini bar/fridge), tea, water heater, etc. The bathroom had a slight odor, like a gym locker, but it wasn't terrible. You get what you pay for so as long as you don't expect greatness, you'll be perfectly content with it. Being near the train station is convenient if you come by train and are staying for a short period, which was the case with me. I was able to check in and drop my things off immediately. In addition, the next day, they held onto my bags after I checked out so I could go around without having to drag around my luggage.
Verified Hotels.com guest review

8/10 Very Good

Close to railway station
We got there early and they accommodated us with an early check in at no extra charge. Close to train station and cheap taxi fare to west lake
Verified Hotels.com guest review

6/10 Good

This hotel is well located, near to the main rail road station. Staff does not speak much english, hard to communicate with them.
Hotel is fine for two or three days stay. Price is O.K. But carpets on the rooms need to be replaced because they are old and kind of smely. Staff with very poor English, hard to communicate with them all. But friendly and helpful!
Verified Travelocity guest review

6/10 Good

very dark room
In general, everything is fine for me. However, I found the decoration and light along the corridor and inside the room is *very dark* and make the atmosphere not so right.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

did not like the service
when i reached the hotel, they gave a room for changing next day. In three days, we stayed in 3 different room because of smtg with a big excuse. never stay again in that hotel.
Verified Hotels.com guest review

2/10 Poor

Total Fraud Hotel
Redstar will not honor your requests you make on Expedia. Avoid at all costs! I booked a queen size bed room, but once I arrived, I was given a room with a small single bed, not nearly enough for two people. Must avoid at all costs!!!
Verified Expedia guest review

10/10 Exceptional

Good quality for low price in hangzhou
The rooms are clean and little small maybe but the hotel is directly in city center. Is important because between 11 00 o clock and 16 00 o clock you can't find taxi. Is olso near railway station.
Verified Travelocity guest review

6/10 Good

Location was very near to the train & bus station , about 5-10 mins walk . Public transport are very cheap over there public buses cost only RMB1.00 to most nearby places . Eating place are just around the hotel area . only no street light out hotel maindoor , so not advise to go out an walk alone in the night .
Verified Hotels.com guest review

8/10 Very Good

We are satisfied the service during our stay.
The front desk was friendly. Room is clean and nice, but the bed is slightly to hard.
Verified Travelocity guest review

8/10 Very Good

值得入住
地理位置方便，酒店舒适安静，还会再来。
Verified Hotels.com guest review

8/10 Very Good

性价比很高的酒店
房间整洁安静，无烟味，另赠水果很贴心。空调温度和浴室热水满意。无线网络OK，但无直播英文电视。地理位置方便，毗邻火车站，地铁巴士交通方便。
Verified Hotels.com guest review

8/10 Very Good

รร. ใกล้สถานีรถไฟในเมือง เดินไปถึงกันได้ และใกล้แหล่งชอปปิ้ง สะอาด คุ้มราคา
Verified Expedia guest review

10/10 Exceptional

值得一住的高CP值飯店
飯店地理位置佳，離地鐵很近！房間有點太潮濕，Wi-Fi很穩定！以後曲杭州首選此飯店入住～
Verified Hotels.com guest review

6/10 Good

杭州駅にも地下鉄の城站(駅)にも近い
他の方も言われているように地図が違っています。 駅前の道路を進んで、最初の交差点の手前にあります。 杭州駅出口直上の杭州鉄道ビルの３階に上がればホテルが見えるので場所を確認してからホテルに向かえばよいでしょう。地下鉄の出口からも近いです。 杭州鉄道ビルにはKFC他飲食店や売店がありますがホテル周辺には店はありません。 部屋は普通です。
Verified Hotels.com guest review

6/10 Good

近杭州高鐵/動車站，南宋御街&河清街，西湖
好處:酒店大堂亮丽清潔，房間大而乾淨，十分舒適，價格相宜，四星級酒店水平 壞處:煙味太重，酒店內的餐廳一般 整體:地理位置好，住宿都是一個不错的選擇
Verified Expedia guest review

4/10 Fair

目的地（訪問先）に近いホテルという立地条件で予約したため、その条件は満たされた。
エクスペディアの写真は、新築当時のもので、実際にはかなりの老朽化でした。 スーペリアシングルでしたが、壁、床、汚れ目立ち、虫が飛び、慣れるのに時間がかかった。 シャワーしかなく、温度も低いためこれからの季節は寒いかもしれません（2014/10.28～11.1利用） 朝食バイキングは、１階にあり清潔感あって美味しかった。朝食付きプランではなかったため、毎朝、フロントでミールクーポンを購入した。３７元でした。フロントの対応は、普通。英語が出来るスタッフがいたため助かった。
Verified Expedia guest review

8/10 Very Good

muito conveniente... próximo ao metro e trem
estive hospedado por duas noites, durante o feriado da independência... boa experiência...
Verified Expedia guest review

8/10 Very Good

服務人員訓練有待加強，check in 花了需多時間。客房景觀很不錯，房間舒適度好。飯店大門花了一些時間才找到，飯店位置緊臨城站火車站及地鐵站，交通非常便利。
Verified Hotels.com guest review

8/10 Very Good

移動、トランジットに便利
空港バスの乗降ポイント近く、杭州駅も近い。部屋は普通だが、十分に3つ星クラスで、価格はリーズナブル。交通の利便性を重視するなら、勧められる。
Verified Hotels.com guest review

8/10 Very Good

蘇州駅に近い
場所が地図と異なり500m程度離れてました。道端の人に聞いてたどり着きました。写真は正しく4つ星です。
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review