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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

4.5 star property
Let go of stress by indulging in delicious meals from ten on-site restaurants or relaxing at one of three outdoor pools.

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Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

3 outdoor pools
On the beach, white sand
Exterior
Exterior
Reception
Located in Jamaica, The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers an unforgettable getaway. Unwind with a rooftop view or indulge in the 10 on-site restaurants, including a meal prepared by your private chef. Treat yourself to a hot stone massage at the onsite spa and enjoy access to free self parking and high-speed WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • Free parking
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • 10 restaurants and 7 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Meeting rooms
  • 24-hour front desk
Feel at home
  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Espresso maker
  • Elevator
  • Cable TV service
The current price is $552
includes taxes & fees
$482 per night
Mar 6 - Mar 7

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Level Suite

Signature Level Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Level Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Sofa bed - single
Separate bedroom
Private bathroom
  • 748 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Level Junior Suite

Signature Level Junior Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Level Junior Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Sofa bed - single
Separate bedroom
Private bathroom
  • 568 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Bungalow

Signature Level Bungalow | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Level Bungalow

Highlights

Air conditioning
Minibar (some free items)
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Hydromassage showerhead
Separate bathtub and shower
  • 889 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Grand Palladium Jamaica Resort & Spa All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
7.8 out of 10, Good, (1262)
The price is $530
includes taxes & fees
$463 per night
Mar 10 - Mar 11
Grand Palladium Jamaica Resort & Spa All Inclusive
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About the neighborhood

Map
Point Lucea, Lucea

What's nearby

  • Dolphin Cove Negril - 5 min drive
  • Sir Alexander Bustamante Square & Around - 7 min drive
  • Headland - 7 min drive
  • Hanover Museum - 7 min drive
  • Tryall Golf Club - 11 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 52 min drive

Restaurants

  • ‪Mobay Buffet - ‬4 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Negril Buffet - ‬4 min walk
  • ‪Blue Lagoon - ‬5 min walk

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa is a great choice for your beach stay in Lucea. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Dining choices include 10 restaurants and the 7 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious resort include a rooftop terrace and a children's pool.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

At a glance

DONE

Hotel size

    • 156 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • On the beach

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Rooftop terrace
  • 3 outdoor pools
  • Full-service spa
  • Outdoor entertainment area
  • Mediterranean architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 40

Room amenities

Be entertained

  • 60-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a steam room. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

Frequently asked questions

Does The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offer free cancellation for a full refund?

Yes, The Signature Level At Grand Palladium Lady Hamilton Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa and nearby?

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 3 outdoor pools and 7 bars, as well as a spa.

Are there restaurants at or near The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yes, there are 10 onsite restaurants.

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Rooms were large and well appointed. More attention is needed with minor repairs. If you have any physical limitations be sure to request a ground floor room as there are no elevators. Coral Pool and beach area bar staff were friendly and attentive. WestJet return flight was cancelled on 3 consecutive days before alternate flights with other airlines were booked on day 4. Finally made it home on day 5.
Vernon, 10-night trip
Verified Expedia guest review

10/10 Exceptional

This was our second trip to the grand Palladium Lady Hamilton. The only negative I could point out is there are a few places in the resort that could use some touching up and maintenance. The resort in general is gorgeous, very large, and beautiful to walk. The signature level bungalow was right on the oceanfront with an outdoor shower and was just awesome!
Charles Isaac Phegley, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The bungalow room had a 10/10 veiw, and service was amazing for the signature level.
Matthew John, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Glenn, 5-night trip
Verified Expedia guest review

8/10 Very Good

We had a great time at this property. Great pool, Spa facility as well as dining options. The food in the different restaurants did not taste as authentic as in typical restaurants in the US.
Sachin, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The location is nice. Property is great. The different optional diner is spectacular
Steve, 6-night trip
Verified Expedia guest review

8/10 Very Good

Loved the steel drum band. Pools were nice, rooms were nice but the beach needed some work.
Devol, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was so friendly and accommodating
Dalen, 3-night trip
Verified Expedia guest review

6/10 Good

venkata, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Kadian, 3-night family trip
Verified Expedia guest review

4/10 Fair

Hostile service is the defining feature of this resort, overshadowing everything else. From the moment you arrive, it’s clear the staff doesn’t want you there. You’re treated as an inconvenience rather than a guest. Requests, no matter how basic—a plate at the buffet, a water refill, or a condiment—are met with shrugs, ignored, or fulfilled begrudgingly, if at all. Watching servers stand around while your food sits neglected for 10–15 minutes is infuriating. Even asking for coffee at breakfast felt like begging for a favor. This wasn’t a one-off or isolated incident—it’s a pervasive attitude across the entire resort. The indifference and hostility span restaurants, bars, the front desk, and beyond. Staff behavior makes it clear: you’re a burden, not a priority. It’s a systemic culture of neglect that leaves guests feeling unwelcome and disrespected at every turn. The facilities are dated, and while the Signature tier offers renovated rooms, the promised perks are a joke—one tote bag and hat for three rooms, with no follow-up after complaints. Food is mediocre at best, with only two of seven restaurants barely managing to be enjoyable. Drinks, confined to a single lounge for “premium” guests, felt like another hollow gimmick. Even the views, the one positive, can’t overcome the pervasive negativity. This resort’s hostile service ruins any chance of a relaxing getaway. For the price, you’re better off anywhere else. Don’t waste your time or money here.
Afshin, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Christopher, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Margie, 2-night trip
Verified Expedia guest review

6/10 Good

The rooms were in desperate need of maintenance, food was always limited in the buffets. The alcohol was horrible. We were Signature level so we had a lounge and pool but its away from the big pool. My father's room had a leak in the air conditioner that maintenance said they would fix, we left two days later and he had pooled water and dripping from the ceiling in his bathroom which was extremely dangerous for a 75 year old man. If he would have fallen there would have been a lawsuit.
Hugh, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Everyone on property was very kind and courteous. Room were tidy. Property was undergoing much needed maintenance.
Robyne, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort with a lot of amenities. The signature level was well worth the extra money. The views alone were enough to return.
Mark, 7-night family trip
Verified Expedia guest review

8/10 Very Good

KERRY Michelle, 6-night trip
Verified Expedia guest review

6/10 Good

Errol, 2-night trip
Verified Expedia guest review

6/10 Good

Beach was beautiful. We were disappointed with the service pretty much all around. Long long waits to get into the a la carte restaurants even with reservations. We were celebrating my daughter’s 16th birthday and after several reminders to the concierge and front desk to arrange balloons etc at our dinner at the Italian, it never happened. Service was extremely slow, we would often be seated at a table but no utensils or no napkins or salt and pepper etc and it took forever when we asked for anything. Food at the buffets was not adequately replenished - they would run out of ice cream or desserts fairly early on. Would need to take several trips to the buffet hoping that the fruit or other empty items were refilled. Food ran out even at the a la carte restaurants. This included pizza at the Italian for dinner! The grounds are beautiful and room comfortable. Wish they had some poolside dining options other than chicken and rice.
Riaz, 6-night family trip
Verified Expedia guest review

8/10 Very Good

KAMARI, 5-night trip
Verified Expedia guest review

8/10 Very Good

Lack of food...
Emin, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Its huge but my first time experience was great.... and the food is excellent 👌 will return... only problem i had was with my bed but it was too late to change it... only hope they fix the issue for the next guess...
Verified Expedia guest review

10/10 Exceptional

KAMARI, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We recently stayed at the Grand Palladium Lady Hamilton Resort for our anniversary, and I wanted to take a moment to express how much we enjoyed our experience. The stunning beaches, beautifully maintained grounds, and the warm kindness of your staff made our vacation truly special. As Signature Guests, we felt very welcomed and appreciated, especially with the thoughtful touches provided during our stay. Our rooms, complete with the luxurious tub and outdoor shower, were a highlight that added to the relaxing atmosphere. We loved it!
Meredith Holly, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendliness of staff
Amarl, 2-night family trip
Verified Expedia guest review