Comfort Suites Williamsburg Historic Area

My husband and I took a quick weekend trip to Williamsburg. We had a wonderful stay at comfort inn. The gentleman that checked us in was great he was knowledgeable and very friendly.

The hotel and room were very clean and looked nice and updated. The front desk attendant was very pleasant and helpful. The pool was at a comfortable temperature and the hot tub was nice as well. There were plenty of towels available too. The bed was a little firm but we still slept well.

Nice hotel. Convenient to all major attractions. Room was very spacious with nice amenities. I only wish the king size bed had full size pillows.

My family loved this Place!

Great place to stay everything was close by food,shopping,etc

The hotel itself was very nice. Very modern and clean in the common areas. Our room however, was a bit of a different story. There was a smell in the room as if someone had eaten something with a pungent smell very recently. Two of the pillow cases didn’t appear clean (luckily we bought our own linens). There was also a white substance on the curtains.

Great stay. The staff was excellent. I didn't care for the pillows, but overall a great place to stay.

Clean and updated rooms with great service.

The king suite we stated in was clean and up dated and so was the hotel. The problem with the room was it was right by the pool and smelled like chlorine the whole visit. We asked to change to another room but another king suite was unavailable and it was our anniversary so we chose not to move. The tv remote was not in the room and the one we got from the front didn’t work. We had to have a tech guy come in to try to fix. The breakfast include was packaged muffins instead of eggs and bacon etc tht I have had a many other hotels. The staff was very nice and the place was very clean and covid ready.

The mattresses were like rocks. The first thing my kids said when they sat on the bed was "why is this bed so hard?" My lower back was killing me and I was wide awake by 3am because sleeping was impossible on those mattresses. Cleanliness was an issue - there were stains on the curtains, comforters, and extra sheets. There were also stains on the wall below the light switch. The staff are extremely friendly, but this place needs a deep cleaning and more comfortable sleeping arrangements. They also copped out of breakfast - they're offering individually wrapped bagels and muffins, as if that's somehow 'safer' than a hot breakfast. The room was spacious and had more than enough space for them add a small table and chairs, which I really wished were present. There are 2 beds, and if you pull out the couch into a third bed, you have no sitting area. There were 2 wide open spaces in the room that could have housed a sitting space to allow guests to eat breakfast or dinner in their room - since so many places are offering takeout at this time.