Lackland Air Force Base Visitor Center - 13 min drive
Getting around
San Antonio International Airport (SAT) - 22 min drive
San Antonio Station - 14 min drive
Restaurants
Mama Margie's Mexican Restaurant - 5 min drive
Chick-fil-A - 6 min drive
Taqueria Mexico - 5 min drive
Bill Miller Bar-B-Q - 6 min drive
Golden Chick - 4 min drive
About this property
Best Western Plus Palo Alto Inn & Suites
When you stay at Best Western Plus Palo Alto Inn & Suites, you'll be within a 15-minute drive of San Antonio River and Lackland Air Force Base. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Also, River Walk and Henry B. González Convention Center are within a short drive. Fellow travelers like the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
75 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio
Frequently asked questions
Is there a pool at Best Western Plus Palo Alto Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Palo Alto Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Palo Alto Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Palo Alto Inn & Suites?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Best Western Plus Palo Alto Inn & Suites and nearby?
Best Western Plus Palo Alto Inn & Suites has an indoor pool and a fitness center.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Feb 3, 2025
April
April, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2025
Wonderful!
Check in was wonderful, we had been traveling all night and half the day and we asked for an early check in and the guy at the desk was very friendly and helpful and got us all settled. The room was roomy and clean, the bed's were very comfortable and clean. I would highly recommend and we'll definitely stay again.
Bonnie
Bonnie, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2025
rocio
rocio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
William
William, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 1, 2025
Convenient Location
This hotel was at a very convenient location for a quick visit with nearby family
Rhonda
Rhonda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
Pleasant stay
Excellent amenities. 100% smoke free. Rooms were clean. Pleasant stay overall
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2024
Daniel
Daniel, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 14, 2024
Tanya
Tanya, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 4, 2024
hector
hector, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 4, 2024
Everything was awesome except the roaches in the room..
Rogelio
Rogelio, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Clean, comfortable
Everything was great, only thing that sucked is that the elevator was broke and we had to walk to the 4th floor.
MELISSA
MELISSA, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Daniel
Daniel, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 9, 2024
Someone gained access to my room
The room was clean and comfortable. Breakfast was hearty.The initial checkin experience was poor. I was given my room keys and entered my room. I fully closed the door behind me. After about 5 minutes, I heard someone at the door and was surprised that a man used a room key to gain entrance to my room. As he entered he asked what I was doing in his room. We compared room numbers and found that we had been assigned the same room. We went back downstairs and the front desk indicated that it was a minor error, told me I was in the right room and could return. It was an uncomfortable experience.
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Miguel
Miguel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
William
William, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 4, 2024
Amazing service and very clean.
Stephanie
Stephanie, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 3, 2024
Jose
Jose, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 3, 2024
Lawrence
Lawrence, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Ken
Ken, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 1, 2024
Adam
Adam, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 31, 2024
When we check in The Took the payment after that around 2:30 am the Man at the front desk Call me ask me to come to the lobby to make copy of my ID
My husband Got little concerned about the fact why he was calling at that time
I didn’t like that
Nancy
Nancy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2024
Thanks Guys
Rae
Rae, 3-night trip
Verified Expedia guest review
8/10 Very Good
Oct 22, 2024
William
William, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 20, 2024
SparkleLynn
SparkleLynn, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 19, 2024
Staff was great but I could not believe that I found bugs crawling on the wall and on the trash can. Only reason I found then was because I was cleaning up and throwing an empty cup in the trash can and all of a sudden I saw bugs crawling in, around and on the wall. I took photos and videos of it.