When you stay at Arai Ryokan, you'll be within a 15-minute drive of Fuji-Hakone-Izu National Park. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other features include a terrace and a garden. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
Japanese
At a glance
Hotel size
31 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Dinner is not available to guests who arrive after 6 PM on the day of check-in.
Guests with dietary restrictions or food allergies should contact this property 7 days in advance.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Free onsite extended parking
Onsite parking limited
Other information
Smoke-free property
No alcohol allowed onsite
Property amenities
Food and drink
Japanese breakfast (surcharge) each morning 8:00 AM–9:30 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Coffee shop
Coffee/tea in a common area
Tea service at check-in
Kaiseki meal
Traveling with children
Baby bath
What to do
Hot springs
Karaoke
Golfing nearby
Scuba diving nearby
Winery tours nearby
Working away
Meeting room
Services
Front desk (limited hours)
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
15 buildings/towers
Built in 151
Safe-deposit box at front desk
Garden
Terrace
Traditional architecture
Accessibility
Handrails in stairways
Hardwood flooring in public areas
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning
Slippers
Children's slippers
Sleep well
Pillow menu
Down comforter
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Electronic bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
Children's dinnerware
Highchair
More
Daily housekeeping
In-room safe
Tatami (woven mat floors)
Tokonoma (alcove)
Fusuma (room partition)
Local maps
Special features
Spa
Services include massages. Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
Fees & policies
Optional extras
Japanese breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1980 for children
Late check-out can be arranged for an extra charge
Hosted evening meal costs JPY 15400
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Arai Izu
Arai Ryokan
Arai Ryokan Izu
Arai Ryokan Hotel Izu
Arai Ryokan Izu
Arai Ryokan Ryokan
Arai Ryokan Ryokan Izu
Frequently asked questions
Does Arai Ryokan offer free cancellation for a full refund?
Yes, Arai Ryokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arai Ryokan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Arai Ryokan?
Yes, there's free self, valet, and extended parking. Parking spots may be limited.
What are the check-in and check-out times at Arai Ryokan?
Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is 11 AM. Late check-out is available for a charge.
What is there to do at Arai Ryokan and nearby?
Have fun with nearby activities such as scuba diving and practice your swing at the nearby golf course. Additional recreation onsite includes hot springs. Arai Ryokan also has a garden.
Are there restaurants at or near Arai Ryokan?
Yes, there's an onsite restaurant.
What's the area around Arai Ryokan like?
Arai Ryokan is located on the boardwalk/promenade, a short 1-minute walk from Shuzenji Temple and 20 minutes' walk from Shuzenji Nijino Sato.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
Feb 29, 2024
It was amazing Ryokan, and the service was great. We did not have dinner at the ryokan but breakfast was awesome vegetable/soy main Japanese breakfast, and I loved it.
Eri
Eri, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 24, 2024
Haley
Haley, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 20, 2024
The hotel itself is very beautiful. A lot of Onsen options inside the hotel. The service is great. Will stay there again.
Bin
Bin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2024
All great!
Mehran
Verified Expedia guest review
10/10 Exceptional
Dec 1, 2023
The staffs are super nice and the view of the room is terrific. Both dinner and breakfast are delicious, we enjoy staying here very much.
TSZ LING VINCI
TSZ LING VINCI, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 21, 2023
Beautiful ryokan with delicious food, plenty of drink options, 4 baths, and very friendly staff. Loved every bit of our stay. Be warned that the staff speak limited English, so some Japanese may ne necessary or prepare to use translator.
Nadeem
Nadeem, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2023
joseph
joseph, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2023
Very wonderful Ryokan with their own onsen on site. The different onsen have hours segregated for male and female guests. Room comes with half board, serving traditional Japanese fare. Dinner was 10 course meal, breakfast very substantial as well. Friendly and attentive staff. Beautiful Location right on the river.
Michael
Michael, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2023
Very special night stay here - perfect for couples. Delicious food and attentive staff.
Laura
Laura, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 16, 2023
This was a great memory for our last night in Japan. Everything was wonderful.
Sean
Sean, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 26, 2019
Relaxation, with a side sightseeing
We arrived just in time for dinner to be served in our room — an experience we'd highly recommend. The multi-course affair was a wonderful way to cap off a long day of traveling.
In the morning we rose early to enjoy the on-site onsens, which is why we chose this property (and was well worth the splurge).
After a breakfast (again in our room), we walked the town. Upon arriving we hadn't realized how convenient the location is.
As we continued on our way, our only regret at checkout was that we hadn't stayed longer.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2019
Some staff were very efficient and professional, some other are extremely friendly and attentive. We have been pampered during our stay. The only complaint is the store in the lobby is too small can only carry very limited items.
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 19, 2019
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2019
Location and service was excellent right next to river. Kaiseki was very good. Room had half raised beds that were not as good as sleeping on tatami. Room also did not look tradipnal because of the beds
SantosN
SantosN, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Jun 17, 2019
I think the service was good, I was very disappointed in the onsens. They had no variety and were all the same temperature, just different shapes. For the price you pay, I would hope for at least one hot bath, one medium warm, and one cold bath.
Joshua
Joshua, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
May 25, 2019
Overall, an amazing experience.
Beautiful hotel. The beds were extremely comfortable and the staff very attentive.
Edwina
Edwina, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2019
Beautiful place ! The setting is wonderful , the food superb !
Verified traveler
1-night romance trip
Verified Ebookers guest review
10/10 Exceptional
Jan 9, 2019
Arai is a very nice ryokan. Food was generally pretty good quality, except for the deep fried items, which is not very pleasant to eat by the time it arrives in our room cold.
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 28, 2018
Great experience of onsen in a very refinated place
Sachiko
Sachiko, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 10, 2018
BORED AT NIGHT
Everything was good, except the Internet connection were so so so so so BAD. The only area that have good connection was in the lobby.
Loc
Loc, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 3, 2017
Amazing ryokan!
Incredible ryokan and an amazing room with views onto the lake with koy carp! Would definitely stay again. Staff we very kind and helpful :)
Bohdan
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2016
Amazing experience!!
This place is incredible!! We enjoyed in room massage and dinner, the hot springs and hospitality. We wore our kimono the entire visit and loved all of the food. Quick walk to Shuzenji Temple and the bamboo grove. Great shops, amazing views and pure luxury!
Lexi
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2016
Incredible!
This is a beautiful and authentic Japanese Onsen. So lovely. Good price. Great people. Waters are incredible. Stay for a day or two. No donner included buy restaurants and shops everywhere.
ashley
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2016
Randolph
Verified Hotels.com guest review
10/10 Exceptional
Apr 24, 2016
pretty nice view and warm services ever! We will definitely go there next time. The dinner and breakfast are awesome and everyone in the hotel is so nice. If you love hot spring, you will definitely book here!