University of Al Quaraouiyine - 12 min walk - 1.0 km
Zaouia Sidi Ahmed Tijani - 12 min walk - 1.1 km
Getting around
Fes (FEZ-Saiss) - 38 min drive
Fes Station - 13 min drive
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Ferry terminal shuttle (surcharge)
Restaurants
Restaurant Ryad Nejjarine - 9 min walk
Le Tarbouche - 4 min walk
Fondouk Bazaar - 5 min walk
The Ruined Garden - 10 min walk
Chez Rachid - 7 min walk
About this property
Palais Shazam & Spa
Take in the views from the rooftop terrace when you stay at Palais Shazam & Spa. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights.
Languages
Arab (Sign language), Arabic, English, French, French (Sign language), German, Italian, Spanish
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured uncovered onsite self parking (MAD 40 per day; includes in/out privileges)
Offsite parking within 328 ft (MAD 40 per night)
Transfers
Airport shuttle on request (available 24 hours)*
Train station shuttle on request (available at scheduled times)*
Ferry terminal shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free local cuisine breakfast each morning 8:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Charcoal grills
Private dining
Private picnics
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Toys
What to do
Private winery tours
Hiking/biking trails nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Luggage storage
Romance packages
Facilities
Rooftop terrace
Garden
Picnic area
An outdoor pool
Full-service spa
Massage/treatment rooms
Lockers available
Dock
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Accessible airport shuttle
Accessible train station shuttle
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Sleep well
Blackout drapes/curtains
Soundproofed rooms
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Electrical adapters/chargers
Food and drink
Chef
Champagne service
Meal delivery service
Mini-fridge
Highchair
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room.
The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of MAD 200 per vehicle (one-way, maximum occupancy 4)
Ferry terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge
Parking
Uncovered self parking costs MAD 40 per day with in/out privileges
Parking is available nearby and costs MAD 40 per night (328 ft away)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Children under 8 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property only accepts cash.
Frequently asked questions
Does Palais Shazam & Spa offer free cancellation for a full refund?
Yes, Palais Shazam & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palais Shazam & Spa?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Palais Shazam & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Palais Shazam & Spa?
Yes. Self parking costs MAD 40 per day.
Is airport shuttle service offered by Palais Shazam & Spa?
Yes, an airport shuttle is available. The charge is MAD 200 per vehicle one-way.
What are the check-in and check-out times at Palais Shazam & Spa?
Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. Check-out time is noon.
What is there to do at Palais Shazam & Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Palais Shazam & Spa also has a picnic area and a garden.
Are there restaurants at or near Palais Shazam & Spa?
Yes, there's an onsite restaurant.
What's the area around Palais Shazam & Spa like?
Palais Shazam & Spa is a short 6-minute walk from Medersa Bou-Inania and 7 minutes' walk from Blue Gate.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.8/10
Staff & service
10/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 3, 2024
Osama
Osama, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
Toda la equipo de personal es mui amable, la comida mui buena y el mejor local para escuchar buena música en Fes
lidia
lidia, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 2, 2024
Séjour en famille à Fès
Séjour en famille à Fès. Tres beau riad caché au milieu de la médina. Accueil excellent avec le thé. Petit déjeuner copieux et varié et les repas était tres gouteux.
Il manque au riad un petit raffraichissement.
Notre chambre qui devait etre une chambre triple n'était qu'une double, chambre jamais aérée...dommage.
Adrien
Adrien, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Great riad with perfect location
Great Riad. Very friendly staff, nice pool, perfect location, easy parking. Just like every riad a bit noisy and hard beds.
Michael
Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Jean-Louis
Jean-Louis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Un petit coin de paradis
Fantastique, un accueil chaleureux avec thé gateaux plan de la médina et des explications. Une fontaine a eau filtré en libre service. Un petit dejeuner au bord de la piscine. Une entrée directement par le parking sécurité.
Calme un vraie havre de paix on a adoré.