Ðai Lo Hoa Binh, khu 4, Mong Cai,, Ðai Lo Hoa Binh, Mong Cai, 206859
What's nearby
Dongxing City Stadium - 4 min drive - 3.9 km
Van Linh Khanh Tu - 8 min drive - 8.2 km
Sa Vi Complex - 14 min drive - 14.2 km
Wanwei Golden Beach - 26 min drive - 26.6 km
Guaishitan - 53 min drive - 51.4 km
Restaurants
Lotteria - 4 min walk
Koei Tea & Coffee - 11 min walk
Moca Kafé - 12 min walk
Phở Bò 46 - 11 min walk
On.19 - 9 min walk
About this property
Bien Bac Hotel
When visiting Mong Cai, Bien Bac Hotel is a great choice to consider. Guests indulge in body wraps, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a steam room.
Languages
English, Vietnamese
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
An outdoor pool
Spa services
Steam room
Lockers available
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 47
Wheelchair-accessible path to elevator
Front entrance ramp
Well-lit path to entrance
Hardwood flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Children's slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, and body treatments.
Fees & policies
Children & extra beds
Rollaway beds are available for VND 400000.0 per day
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Bien Bac Hotel Hotel
Bien Bac Hotel Mong Cai
Bien Bac Hotel Hotel Mong Cai
Frequently asked questions
Does Bien Bac Hotel offer free cancellation for a full refund?
Yes, Bien Bac Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bien Bac Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Bien Bac Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Bien Bac Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Bien Bac Hotel?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon.
What is there to do at Bien Bac Hotel and nearby?
Bien Bac Hotel has an outdoor pool and a steam room, as well as spa services.
Are there restaurants at or near Bien Bac Hotel?
Yes, there's an onsite restaurant.
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
4.0/10
Staff & service
6.0/10
Amenities
5.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Poor
Nov 19, 2024
sally
sally, 3-night trip
Verified Expedia guest review
2/10 Poor
Nov 18, 2024
My family and I stayed here for over a week. We booked two rooms. Overall the hotel it self is not bad but it’s definitely nicer in photos than in person.
Staff here is very unwelcoming and they hardly smile or is friendly. I’ve said hi/thank you to them multiple times and they just stare are you and seemed annoyed. Most of the times they are sitting around on the sofa and on their phones. I’ve never been to a hotel and experienced that before.
The breakfast buffet hardly has anything on the menu and the breakfast staff again is very unwelcoming. It’s like they don’t want to be there.
The pool was closed and it looked very small. The gym is not bad. They say they have a sauna but they don’t. It’s a steam room.
Housekeeping/spa staff seemed more friendly. When we checked out we were charged over 300k dong for staining their pillow and towel. Price seemed very ridiculous for a stain. Overall doesn’t seem any where close to 4 stars and they definitely need to work on their costumer service. (They don’t have service at all) I was told this is one of the nicest hotels in the area and is incredibly disappointed.