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Mercure Penang Beach

4.0 star property
George Town beachfront hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Penang Beach

Sports facility
Exterior
Point of interest
Point of interest
1 bedroom, minibar, in-room safe, blackout drapes

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Children stay free
  • Children's pool
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $66
includes taxes & fees
$59 per night
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Suite, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, blackout drapes

Superior Suite, 1 King Bed, Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Bidet
Hair dryer
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Bidet
Hair dryer
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Bidet
Hair dryer
  • 301 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Ocean View

1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room, 2 Twin Beds, Ocean View

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
Bidet
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

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8.4 out of 10, Very Good, (783)
The price is $68
includes taxes & fees
$61 per night
Nov 27 - Nov 28
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About the neighborhood

Map
505, Jalan Tanjung Bungah, George Town, Penang, 11200

What's nearby

  • Gurney Drive - 3 min drive - 3.5 km
  • Gurney Plaza - 4 min drive - 4.1 km
  • Arulmigu Balathandayuthapani Temple - 7 min drive - 5.8 km
  • KOMTAR - 8 min drive - 8.1 km
  • Penang Hill - 12 min drive - 11.8 km

Getting around

  • Penang Intl. Airport (PEN) - 40 min drive
  • Tasek Gelugor Station - 42 min drive
  • Penang Sentral - 42 min drive
  • Sungai Petani Station - 50 min drive

Restaurants

  • ‪Viva Local Food Haven - ‬6 min walk
  • ‪Taiba Shawerma - ‬6 min walk
  • ‪Pang Seafood - ‬3 min walk
  • ‪Viva Japanese Restaurant - ‬7 min walk
  • ‪Lao Hakka Restaurant - ‬4 min walk

About this property

Mercure Penang Beach

Mercure Penang Beach is a great choice for your beach stay in George Town, putting you near activities like parasailing, windsurfing, and water skiing. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Offering a beachfront location, The Ombak serves breakfast, lunch, and dinner. Other features include a children's pool, a terrace, and a garden. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Malay

At a glance

Hotel size

  • 220 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu

What to do

  • On the beach
  • Pool table
  • Kayaking nearby
  • Water skiing nearby

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

The Ombak - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 40 for adults and MYR 40 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 106.0 per night

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

Does Mercure Penang Beach offer free cancellation for a full refund?
Yes, Mercure Penang Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Penang Beach?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Penang Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Penang Beach?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Penang Beach?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Mercure Penang Beach and nearby?
Have fun with nearby activities like kayaking, parasailing, and water skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a picnic area. Mercure Penang Beach also has a garden.
Are there restaurants at or near Mercure Penang Beach?
Yes, The Ombak offers alfresco dining and ocean views.
What's the area around Mercure Penang Beach like?
Mercure Penang Beach is a short 19-minute walk from Straits Quay Mall and 8 minutes' walk from Penang Avatar Secret Garden.

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Lack of room amenities
Room consider clean and comfort, outdoor parking are limited but hotel have indoor parking next to the building. One of the point like to share is lack of room amenities. The superior room (road view) do not have bathmat, no hand tower (but provide face tower) which i think are essential.
Yew Hooi, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

-
Nur, 3-night trip
Verified Expedia guest review

8/10 Very Good

Pak-Leng, 2-night trip
Verified Expedia guest review

8/10 Very Good

Walter, 1-night trip
Verified Expedia guest review

8/10 Very Good

Clean room, and great staff service at the counter. Over all it was a great stay and we enjoyed it. Walking distance to a nearby hawker centre. Our regular go to hotel in Penang.
SOON LIN, 3-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel near(ish) to George Town
Nice hotel on north coast of Penang. The pool was great. Quite far from George Town but only 20-25 minutes by bus. Bus stop was outside hotel. The hotel was a long way from the airport, so I recommend using the Grab app to get to the hotel. We also used Grab to get to Penang Hill and Kek Lok Si temple. The room was really nice and spacious. Breakfast was good.
4-night trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel but cramped bathroom
It's a nice hotel for the rate charged. Great service and nice location by the beach. Only complaint I have is the cramped bathroom. The door to the bathroom opens inwards and makes it very tight to move around in the bathroom. I don't understand why they don't have the door open outwards instead. The door frames will allow that.
John, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mercure Penang
Nice hotel, right on a private beach! Very safe & quiet area serviced by good transportation options to get into downtown.
Gordon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohamed, 3-night trip
Verified Expedia guest review

6/10 Good

Hotel is looking very tired. Vinyl clad couch in our room was split in many places. TV show options were very poor to say the least. Having said that the room staff were very good and the bed was comfy. There is nowhere to sit in a/c comfort when you check out and are waiting to be picked up. There is no booklet explaining the hotel facilities and how to get around the local area in the room. Overall disappointing 😞
Leslie Philip, 10-night family trip
Verified Expedia guest review

6/10 Good

February stay
The hotel is in a good position with direct access to the beech, 20 mins by taxi from central Georgetown. The staff are helpful. Th bedrooms are ok but pretty tired - Mercure should look an overhaul of the furniture and decor. Bedrooms also suffer from corridor noise at night. No bar during day and big opportunity to sell food and drink during the day missed. I can’t really recommend as there is not enough nearby to compensate for Hotel offer.
M, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

my second time staying there. very convenient location, friendly staff and rooms are decently clean
Elizabeth Veronica, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Julie, 6-night trip
Verified Expedia guest review

2/10 Poor

Very poor would not stay with Mercure again
We had a very poor experience at this hotel and would not recommend. Upon arrival the check in staff could not locate our booking. We waited over 30 minutes until they eventually found it. There were stains on the bathrobes, sheet and towels, The bathroom flooded every time the shower was used and there were ants all over the bathroom. Despite being a non smoking room and floor there was a constant smell of fresh cigarette smoke so much so it woke me up in the middle of the night to check for fire. The service was poor, often there were no tables for breakfast and there was no cutlery available on most mornings. During the dinner service my kids waited 45 minutes after my food arrived for theirs, close to 1.5 hours for basic food and only 2 tables seaters The bar was too noisy so we left we only to be told we can’t drink alcohol in the restaurant (with our meal). I was very disappointed in the lack of service.
Christopher, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Scenic spot from the time you enter lobby
Very scenic place. Rooms a lil dated but still comfortable. On site restaurant is ok and bar as well. The private beach is a winner all day
Eugene, 2-night trip
Verified Hotels.com guest review

6/10 Good

Chia, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The room we had was very dirty, crumbs and hair were left everywhere on the floor and we asked them several times to come and clean and one showed the customer service wasn’t the best. We also had ants everywhere from the kitchen to the dining table.
maysa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything is perfect .. just that need to improve on email replies. Took quite sometime for the staff to respond till we have to talk to the manager incharge on that day. Ordered room service, food was just okay.
Mohammad Firdauz, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Nice and clean rooms, some sound of the road is easily heard esp at night. Might need better sound proofing of the windows
SOON LIN, 4-night trip
Verified Expedia guest review

6/10 Good

Nice view
SIE IEE, 2-night trip
Verified Expedia guest review

2/10 Poor

Dhanieya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Lynn, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Enghao, 2-night trip
Verified Expedia guest review

8/10 Very Good

Staff were nice and polite. However, cleanliness needs to be improved. There were 2 times they gave dirty pillow especially when we asked for new ones due to lipstick stain and shoe prints found on the old pillows. I guess you do get what you paid for. Would advise families with young children to pay for a better hotel if affordability is a non-issue.
Joanna, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Another review mentioned weak Wi-Fi connectivity, but we had no problems at all and were comfortable. Good staff , service and easy access to many places. It was a nice hotel, not too expensive.
SAORI, 12-night family trip
Verified Expedia guest review