During our recent stay in Bonn, the Kameha was highly recommended. My partner actually worked here within the first few years of when it opened, and spoke highly of the level of service and attention to detail that the staff at that time was trained up to. Unfortunately, we were both very disappointed in our experience; check-in was difficult to find and took a lot longer than expected (especially considering that the lobby area wasn't busy at all when we arrived), once in our room we checked up on the mini-bar for a quick refreshment, only to find a half-eaten, moldy container of liverwurst spread from the previous guest in that room (which had to have been quite some time ago). The bottle of sparkling wine that was supposed to have come with our reservation was nowhere to be found, nor was the partial park / river view that was listed in the details of our reservation - we were instead squarely faced with the abandoned parking lot and construction site across the street. We briefly inquired about the amenities listed above, and were firmly told that they weren't a part of the reservation that we had made. Seeing that it was already late in the day and we had social obligations to attend to, we didn't press the issue. On our way out, we asked the bartender about coffee options (were takeaway or milk alternatives available?), to which he gave us a scoff and dismissive "no". Spa & pool were great, but overall an underwhelming experience that we felt you should know of.