Av. Chapultepec Nte. 20A, Ladrón de Guevara, Americana, Guadalajara, Jal., 44600
What's nearby
Avienda Chapultepec - 1 min walk - 0.0 km
US Consulate General Guadalajara - 7 min walk - 0.6 km
Applicant Service Center - 13 min walk - 1.1 km
Guadalajara Cathedral - 2 min drive - 2.3 km
Minerva Roundabout - 4 min drive - 3.7 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive
Juarez Station - 19 min walk
Refugio Station - 24 min walk
Mexicaltzingo Station - 28 min walk
Airport shuttle (surcharge)
Restaurants
Kanna Club - 1 min walk
York Pub Chapultepec Norte - 2 min walk
Rojo Betabel - 2 min walk
Leshuga Fusion - 2 min walk
Pinta Negra - 2 min walk
About this property
Hotel Olá Chapultepec
When you stay at Hotel Olá Chapultepec, you'll be within a 15-minute walk of Avienda Chapultepec and US Consulate General Guadalajara. This Art Deco hotel is also just a 5-minute drive from Guadalajara Cathedral and Minerva Roundabout. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
78 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free 24-hour offsite parking within 722 ft
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Water dispenser
Traveling with children
Grocery/convenience store
Working away
Business center
Meeting rooms
Computer station
Coworking spaces
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Library
Communal living room
Video library
Art Deco architecture
Accessibility
Elevator
Elevator door width (inches): 31
Accessible airport shuttle
Front entrance ramp
Well-lit path to entrance
Stair-free path to entrance
14 stairs to reach property
Area rugs in public areas
Smooth flooring in public areas
Room amenities
Be entertained
55-inch Smart TV
Premium cable channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Free WiFi
Free local calls
Food and drink
Meal delivery service
More
Housekeeping (on request)
Energy-saving switches
LED light bulbs
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 500 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Airport shuttle service for children costs MXN 500 (one-way)
Policies
Noise-free guestrooms cannot be guaranteed.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Olá
Hotel Olá Chapultepec Hotel
Hotel Olá Chapultepec Guadalajara
Hotel Olá Chapultepec Hotel Guadalajara
Frequently asked questions
Does Hotel Olá Chapultepec offer free cancellation for a full refund?
Yes, Hotel Olá Chapultepec does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Olá Chapultepec?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Olá Chapultepec?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Hotel Olá Chapultepec?
Yes, an airport shuttle is available. The charge is MXN 500 per vehicle one-way.
What are the check-in and check-out times at Hotel Olá Chapultepec?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Olá Chapultepec?
No, this hotel doesn't have a casino, but Majestic Casino (7-min drive) is nearby.
What's the area around Hotel Olá Chapultepec like?
Hotel Olá Chapultepec is a short 1-minute walk from Avienda Chapultepec and 7 minutes' walk from US Consulate General Guadalajara.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 21, 2024
Benjamin
Benjamin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Ana
Ana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Eduardo
Eduardo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Fermin
Fermin, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Cesar Alejandro
Cesar Alejandro, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 3, 2024
Aldo Vladimir
Aldo Vladimir, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Excelente hotel a excelente precio.
Hotel muy bien ubicado, y todo queda a la mano, restaurantes, bares, comida callejera, antros, el hotel esta muy bien remodelado y es muy cómodo, las habitaciones son amplias y las camas y almohadas me gustaron.
LUIS ENRIQUE
LUIS ENRIQUE, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 2, 2024
Buena ubicación
La ubicación es excelente, muchos restaurantes y cosas por hacer, el precio es ideal y las instalaciones se ven buenas.
El ruido de los bares es inevitable pero soportable.
Dario
Dario, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
El ruido del antro que tienen en la terraza NO DEJA DORMIR
Miguel Ángel
Miguel Ángel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Diego Alberto
Diego Alberto, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Montserrat
Montserrat, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2024
Martin
Martin, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 27, 2024
Ricardo
Ricardo, 3-night trip
Verified Expedia guest review
4/10 Fair
Aug 23, 2024
The biggest problem I had was I arrived Thursday and left Sunday morning. The hotel provided a room that’s on the back side of the building and shares space with a club that played loud music all night way into the early morning hours. I didn’t sleep as the music kept me up. I calculate on average I slept 3 hours as I had to get ready early morning to attend the classes I was in the city for. The other big inconvenience was that the room was supposed to be smoke free; there was cigarette smoke filtrating into my room, heavy smoke. I’m not a smoker and I cringe at the smell of cigarette smoke. I couldn’t sleep, I was stuck smelling and breathing cigarette smoke.
AMELIA
AMELIA, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
Alfredo
Alfredo, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 22, 2024
El problema es la habitación, ya que olía demasiado a humedad.
Hector
Hector, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 20, 2024
Muy bien!
Buena ubicación y excelente precio. El estacionamiento y los blancos son una área de oportunidad.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Muy buena opción!
ernest
ernest, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Lo único que no me gustó es que se escucha todo lo de los demás cuartos y nos tocó un cuarto donde el próximo cuarto había muchos jóvenes e hicieron mucho ruido y todo se escucha
Delia
Delia, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 13, 2024
El staff muy amable, cuarto limpio y aseado. Buena ubicacion, restaurantes y bares.
sergio
sergio, 1-night business trip
Verified Expedia guest review
6/10 Good
Aug 9, 2024
Location was on a very busy and nice location. Lots of places to go eat and local stores.
Erika
Erika, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
Sound Inconvenience
The stay was great speaking about the service, room, and information.
I strongly disagree with the sound from the bar in front of the hotel, they must have control of the decibels and hours, definitely was uncomfortable we couldn´t sleep because of it.
Martin
Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 2, 2024
My husband and I have come into Guadalajara several times a year for many years. This year we discovered a small hotel Hotel Ola Chapultepec. The first three times were amazing. Then came this visit. The Reception was great as usual. They have some of the best trained staff at the front desk that I have ever seen. But during our two day stay we had security problems- unknown people trying to enter our room around midnight, loud guests below us and next to us , traffic noise despite being on the 7 th floor, and the lighting in the hallways flickered or were not on leaving the hallways in complete darkness . Reception responded quickly to our concerns- but I’m left with the feeling that something changed radically in the last few months since we were at the hotel. Even the parking situation was unsettling- when we entered the parking area there were a small group of young men seemingly not employed by the hotel and with no obvious vehicle in the parking lot. But even with these problems I might come back because of the great bilingual and highly trained professional reception staff. They are the superstars of the hotel! Management is lucky to have these remarkable employees.
Lorna
Lorna, 2-night romance trip
Verified Expedia guest review
6/10 Good
Aug 1, 2024
The hotel is not bad but they can improve
The hotel is not bad but they can improve a lot, the fact of not having their own parking lot is annoying for the guest, we had to always ask them to open or close the parking lot, in addition to checking the conditions of this place, we had a flat tire due to a badly cut structure on the floor and they never told us anything about it, but they were kind to support my spouse to change the tire, from the staff I have no complaint, thank you.