Enjoy your visit to Chiang Saen with a stay at Serene at Chiang Rai. Guests can take a dip in the outdoor pool or grab a bite to eat at Chill Out Cafe, which serves breakfast, lunch, and dinner. Other highlights include a terrace and a garden.
Languages
English, Thai
At a glance
Hotel size
42 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free breakfast
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Ecotours nearby
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Accessibility
Elevator
Room amenities
Be entertained
21-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Dining
Chill Out Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards.
Cashless transactions are available.
Also known as
Serene Chiang
Serene Chiang Rai
Serene Rai
Serene Rai Hotel
Serene Rai Hotel Chiang
Serene Chiang Rai Hotel
Serene at Chiang Rai Hotel
Serene at Chiang Rai Chiang Saen
Serene at Chiang Rai Hotel Chiang Saen
Frequently asked questions
Does Serene at Chiang Rai offer free cancellation for a full refund?
Yes, Serene at Chiang Rai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serene at Chiang Rai?
Yes, there's an outdoor pool.
Are pets allowed at Serene at Chiang Rai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Serene at Chiang Rai?
Yes, there's free self parking.
Is airport shuttle service offered by Serene at Chiang Rai?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Serene at Chiang Rai?
You can check in starting at 2 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Serene at Chiang Rai and nearby?
Serene at Chiang Rai has an outdoor pool and a garden.
Are there restaurants at or near Serene at Chiang Rai?
Yes, there's an onsite restaurant, Chill Out Cafe.
What's the area around Serene at Chiang Rai like?
Serene at Chiang Rai is located on the waterfront, a short 7-minute walk from Golden Triangle Park and 10 minutes' walk from Golden Triangle Viewpoint.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Property conditions & facilities
Reviews
8/10 Very Good
May 24, 2017
Nice place to stay. Definitely would stay again
Rooms were clean and lots of hot water
Clarence
Verified Hotels.com guest review
4/10 Fair
Apr 23, 2017
HORRIBLE FOOD
HORRIBLE FOOD - GOOD STAFF
Lyle
Verified Hotels.com guest review
6/10 Good
Apr 20, 2017
NEVER AGAIN
FOOD IS INSULTING = CHEAPEST GARBAGE INGREDIENTS THEN A POOR CHEF (sic) A 4-5 TIMES THE VALUE. AIR CON BLOWS IN YOUR FACE FOR A HUGE HEADACHE. CHEAP ROOM QUIETER THAN RIVERSIDE. 2 ENGLISH CHANNELS FOR RE-RUNS IS NOT WORTH $40 MORE. NO EATABLE FOOD IN TOWN. ENGLISH IS NEAR WORTHLESS - I SPEAK FLUENT THAI AND HAD PROBLEMS WITH THAI.
Lyle
Verified Hotels.com guest review
4/10 Fair
Apr 16, 2017
Drab exterior, bad value but great view.
Hotel is in serious need of a coat of paint. Really drab exterior. We were also charged extra 100 baht per day for a kids breakfast and 400 baht per night for a mattress on the floor.The receptionist did discount 100 baht.
Breakfast was cold, even the eggs and a poor selection. This hotel at best should only be 2 stars
.At 1600 baht per night we were really disappointed.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2017
Rafik
Verified Hotels.com guest review
8/10 Very Good
Sep 14, 2016
Great base for exploring Golden Triangle
Friendly staff, great views over the Mekong and a comfortable room.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2016
A very nice place in northern Thailand
The Serene is a very nice hotel in a beautiful place, the Golden Triangle, Thailand. The staff is extremely nice, and many of the staff speak excellent English (Pangie is awesome!). The rooms are very comfortable, and you can't beat the price. I would highly recommend staying here if you're passing through.
Joshua
Verified Hotels.com guest review
6/10 Good
Jan 29, 2016
Close to the river, Nice viow.
Bikes in the hotel to use are free.
The staff are young but really nice!
They speak more English than most hotels in the area.
USA backpackers
Verified Expedia guest review
8/10 Very Good
Sep 7, 2015
serenity on mekong
Centrally located with beaut river view - brekkie ok - bedside lamp bulbs need replacing - otherwise ok
Dennis
Verified Hotels.com guest review
6/10 Good
Oct 14, 2014
Expensive for What You Get
My husband and I stayed at the Serene two years ago and wanted to return as it had been really nice. The room was wonderful with the river view and balcony. The air conditioning was not working properly but the technician came up right away. It did not work any better....could not turn down the fan speed so air blowing right onto person on far side. The internet was annoying as everytime you stopped using it the wifi would shut down and you had to put in the network and password again. The pool was out of order and the breakfast was not as it had been. It was basic....egg, toast, jam, fruit and instant coffee. I asked for iced coffee mid day and I asked for cappichino in the morning but this four star hotel had neither. Only saw one couple there for supper and breakfast.
Sharon
Verified Hotels.com guest review
6/10 Good
Sep 4, 2014
Poor value & mediocre hotel, good wifi
It was the best wifi we've had in Thailand, but the hotel wasn't much outside of that. The room was large, but the bathroom is old & the shower is small. The check-in process was long (they didn't have our booking because their fax machine was broken & they didn't speak English). The hotel is conveniently located close to the Golden Triangle area.
Mary M
Verified Hotels.com guest review
10/10 Exceptional
Jan 23, 2014
Golden Triangle visit
We visited Sob Ruak where our daughter is working with Think Elephants International. It is a small town with the mixed appearance often seen in developing areas. The town is safe with friendly people, with storefront restaurants which offer delicious local cuisine and local street markets. The Serene Hotel was excellent, with all the amenities and a nice riverside location in walking distance to the "downtown." Breakfast buffet was comprehensive. We recommend the Serene; as the starting location for our 3-week trip to Thailand we could not have done better. The helpful staff and relaxing ambiance were terrific. Great value for the cost.
Emily
Verified Hotels.com guest review
8/10 Very Good
Jan 15, 2014
Amazing view in the morning
The hotel overlooks the river. Unless you have a room facing that way, you still experience the view from the restaurant. The view is impressive with boats going to China, Laos, Myanmar and Thailand; some tourist, some cargo and others just ferrying backwards and forwards.
David
Verified Expedia guest review
8/10 Very Good
Nov 10, 2013
Nice hotel, scenic location
Enjoyed having a room with a balcony offering us an unparalleled view of the Golden Triangle.
Verified traveler
Verified Expedia guest review
6/10 Good
May 29, 2013
Hotel is good, but stay in Chiang Saen instead
The hotel is nice, it's modern and clean, and I can't really fault it.
My main issue with the stay was the area. This hotel is in the Golden Triangle, and there's not a lot there, it is totally dead at night. I'd recommend staying down the road in the town of Chiang Saen, which we did the following night, and that was great.
In the morning I asked about transport to the Opium Hall, expecting that they may have a free tut-tut or shuttle up there. They sent their hotel car around, but wanted 200 Baht for the short 3 minute ride up the street.
Paul S
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2012
An enjoyable stay on Mekong River
Great hotel with a green facade. It was perfect for what we needed a grat place to stay while in Golden Triangle region. It had an elevator to take things to our 5th floor room, it had a nice buffet dinner one night with a broad assortment of tasty food and a great breakfast buffet in the mornings. Hotel dinning room faced the Mekong River and across from Laos and its casino and bright lights. Bed and the linens were superior and the aircon worked well. Staff was attentive and friendly. The manager of restaurant maybe or hotel even a graduate of Johnson and Wales Univ in Rhode Island had terrific skills and was very pleasant. Kudos to her . We took a speed boat across to Laos Market. Went to see the Hill tribes from here and that also was enjoyable. They have a school in the tribal community so if you can leave some money or some supplies please do as the teacher gives money toward helping to feed the children. They sang a song in Englsih for us and showed us what they were learning in Thai. Great teacher. We also went to the fabulous Opium Hall Museum which has a very interactive self guided tour of the Opium trade and country devastation caused by Opium. Well worth visiting. We also went to have lunch at the Anantara Hotel which was quite lovely but with beyond ridicuous prices for lunch but we did have that same great Thai friendliness there as well and the view was delightful. Overall you will enjoy the Golden Triangle area
McPam
Verified Expedia guest review
10/10 Exceptional
Jun 11, 2012
Facilities: Brand new; Value: Fantastic; Service: Professional, Friendly, Courteous; Cleanliness: Spotless, Pristine;
The small town is only worth an overnight stay not much else to see/do
Lucy
Verified Wotif guest review
10/10 Exceptional
Mar 21, 2012
The Serene Hotel Was Serene
We found this hotel to be the everything we had hoped.....the sheets were crisp, the riverview from our bed or terrace was so romantic.The welcome drinks were special and meals by the waterside were so relaxing.The hotel gave us a ride to and from the Hall Of Opium and offered lots of advise for our trip. I had 3 baths while there. we didn't want to leave the next day...a little bit of heaven.
Sharon
Verified Hotels.com guest review
10/10 Exceptional
Feb 15, 2011
Serene at Golden Triangle room with a view
we loved the Serene at Golden Triangle. The views over the Mekong to Burma,Laos and Thailand were perfect. The room was even better than we expected: very spacious, quality furnishings, a comfortable bed and a fantastic shower. We had a peaceful night and a delicious buffet breakfast. The staff were extremely friendly and helpful.
Adele
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2009
Excellence!
Have stayed in room with Mae Khong river view, bed was excellence, room had a LCD TV, Bath room with rain shower and a bathtub. Excellence! strongly recommended!