Clean, charming boutique hotel. Staff is friendly and helpful. Rooms/bathrooms are huge. Mattresses are comfortable with fluffy pillows and down comforters. Breakfast, which is included and consists of a cold buffet and made-to-order hot dish, is delicious. Five min walk to Bo Kapp and 5-10 min taxi to the waterfront, beaches,Table Mountain, and Lion's Head. Pub and Mexican restaurant next to the hotel. Across street is a French bistro, Italian, and Grub & Vine, which is considered one of the best restaurants in CT. Had a mediocre lunch at pub (Jerry's). Didn't eat at others as we went to the waterfront every night.
The negatives. We were there in winter, and since building is old, room was drafty and cold. The heater helped, but takes a while to heat up such a big room, and if you run it non-stop, it gets too warm. Building is only two stories, so rooms are close to the ground. Our room was in back facing a parking lot. Multiple mornings around 6, I was awakened by people talking back there. I imagine rooms over the street would be even noisier. The housekeepers also talked loudly outside our door, which woke me up two mornings.
Downtown location is a little seedy, and I heard/read is unsafe to walk around at night (going across street would be fine). This is easily remedied by taking Uber everywhere.
If you want a charming hotel at a reasonable price, are a sound sleeper, and don't need lots of amenities, Cape Heritage is a great place.