3 Mullett Street, St Lucia, St. Lucia, KwaZulu-Natal, 3936
What's nearby
The Gallery-St Lucia - 11 min walk - 1.0 km
Themba's Birding & Eco-tours - 12 min walk - 1.0 km
St Lucia Crocodile Centre - 3 min drive - 2.1 km
St. Lucia Estuary Beach - 11 min drive - 3.2 km
Monzi Golf Club - 18 min drive - 16.3 km
Getting around
King Shaka Intl. Airport (DUR) - 146 min drive
Area shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Beach shuttle (surcharge)
Restaurants
St Lucia John Dory's - 2 min walk
Kauai - 2 min walk
The Ocean Grill - 5 min walk
Reef + Dine - 1 min walk
St Lucia Coffee Shop - 2 min walk
About this property
Elephant Lake Hotel
Take in the views from the rooftop terrace when you stay at Elephant Lake Hotel. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.
Languages
Afrikaans, English, Zulu
At a glance
Hotel size
56 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-out available
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Free offsite parking nearby
Transfers
Cruise terminal shuttle*
Offsite
Area shuttle*
Beach shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Free daily reception
Traveling with children
Playground
Childcare in room (surcharge)
What to do
Beach shuttle (surcharge)
Ecotours
Beach nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Safari nearby
Boat tours nearby
Snorkeling nearby
Whale-watching nearby
Working away
Meeting room
Conference center (1399 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Beach shuttle (surcharge)
Beach towels
Pool loungers
Facilities
1 building/tower
Built in 2006
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
An outdoor pool
Banquet hall
Traditional architecture
Accessibility
Wheelchair accessible
Grab bar near toilet
Room amenities
Be entertained
32-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
What to enjoy
Balcony
Individually furnished
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi
Desk chair
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately ZAR 150 for adults and ZAR 100 for children
Area shuttle and beach shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Elephant Lake Hotel St. Lucia
Elephant Lake St. Lucia
Elephant Lake Hotel
Elephant Lake Hotel Hotel
Elephant Lake Hotel St. Lucia
Elephant Lake Hotel Hotel St. Lucia
Frequently asked questions
Does Elephant Lake Hotel offer free cancellation for a full refund?
Yes, Elephant Lake Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Elephant Lake Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Elephant Lake Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Elephant Lake Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Elephant Lake Hotel?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM. Express check-out is available.
What is there to do at Elephant Lake Hotel and nearby?
Have fun with activities like boat tours, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Elephant Lake Hotel?
Yes, there's an onsite restaurant.
Does Elephant Lake Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Elephant Lake Hotel like?
Elephant Lake Hotel is located on the waterfront, a short 11-minute walk from The Gallery-St Lucia and 12 minutes' walk from Themba's Birding & Eco-tours.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
4.0/10
Amenities
7.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 31, 2022
Great stay. Comfortable, very quiet and good location.
P B
P B, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Feb 14, 2022
Valentine’s
Great
CS
CS, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2022
St Lucia vibes
Perfectly located !!! Rooms were spacious & clean & loved the pool layout.
Mary
Mary, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 1, 2022
This hotel is in a great location but completely neglected and poorly managed: inadequate linen ( 2 towels per room); Aircons in a state of disrepair, no cappuccino machine, pool area not managed ( outsiders come to swim), restaurant almost non-existent.
Ndumiso
Ndumiso, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 28, 2021
Horrendous!
Pathetic customer service! 45mins to check in, 30 minutes to check out. Manager is “too busy” to address any issues. Old, dilapidated hotel.
Keshen
Keshen, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 17, 2021
Service was very bad, no one attended us when we arrived we even took keys by ourselves because there was no one at reception and also when we checked out we just left the keys, there was no one. Cockroach in our room, it was not clean even the balcony. Breakfast was fine. No fridge. Overall we was so disappointed.
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Jun 21, 2021
Fair - Wifi, damp, breakfast needs to improve
Wifi in the reception area only, not in the rooms. Staff not really friendly. We were sent to the right room and found it unbearably smelling of dump from the mat. We were given another room and it was better than the first, but it smells too. Breakfast can be nice but it was smaill portions. The hotel is nicely and centrally situated. We saw the hippos upclose. Great hotel and it can be upscaled easily. Nice swimming pool and gardens.
Koliwe
Koliwe, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 6, 2021
Lovely place, very convenient, walking distance to shops and restaurants. Would suggest a mini fridge in rooms though.
Lynette
Lynette, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Apr 5, 2021
jean claude
jean claude, 3-night trip
Verified Hotels.com guest review
6/10 Good
Mar 23, 2021
nhappy
Upon arrival I was sent to a room that I have not paid for. After asking and telling the receptionist about this she had told me all other rooms are fully booked and they cannot do anything. I found this very frustrating as I did not get what I paid for. The room was a king size bed what I paid for but yet I was given two single beds.
Kriben
Kriben, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Mar 7, 2021
Darren
Darren, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 15, 2021
Israel
Israel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2021
Mohanuoa
Mohanuoa, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jan 4, 2021
Elephant Lake Hotel Review
Good stay but the hotel is not flexible with late checkout. Breakfast is not buffet and hence the service is slow during peak hours.
Aviraj
Aviraj, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 24, 2020
lesley
lesley, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 6, 2020
Sheila
Sheila, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 12, 2020
Matsepo
Matsepo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2020
Georgina
Georgina, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Jul 21, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2020
Amazing place to stay. We were one of the lucky ones to
to see a Hippo coming up to the swimming pool to drink water from the pool.
Gerald
Gerald, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 26, 2020
I never stay tried to cancel no response. Very hard to contact you ir cancel
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 14, 2020
Nhlanhla
Nhlanhla, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 4, 2020
Nokwanda
Nokwanda, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 12, 2019
WiFi wasn’t available throughout just in The main lobby so As a traveler it was challenging
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2019
Beautiful Stay
Very nice stay! The room was great, very nice location, close to some of the most beautiful beaches in South Africa! Definitely worthwhile.