Located near a train station, Hotel Luzernerhof is a great choice for a stay in Lucerne. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. A bar/lounge and a terrace are other highlights. The helpful staff and location get great marks from fellow travelers.
Languages
English, French, German
At a glance
Hotel size
64 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed*
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Height restrictions apply for onsite parking
Offsite parking within 328 ft (CHF 30 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Bar/lounge
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Ski area nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Terrace
Accessibility
Elevator
Elevator door width (inches): 24
Wheelchair-accessible path to elevator
Room amenities
Be entertained
28-inch flat-screen TV
Cable TV channels
Home comfort
Heating (climate-controlled)
Espresso maker
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Regina Bar - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.8 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately CHF 20 for adults and CHF 15 for children
Pets
Pets are allowed for an extra charge of CHF 20 per pet, per night
Parking
Parking is available nearby and costs CHF 30 per day (328 ft away)
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne
Frequently asked questions
Does Hotel Luzernerhof offer free cancellation for a full refund?
Yes, Hotel Luzernerhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Luzernerhof?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.
What are the check-in and check-out times at Hotel Luzernerhof?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Luzernerhof?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (5-min walk) is nearby.
What is there to do at Hotel Luzernerhof and nearby?
Have fun with nearby winter activities like skiing. Additional recreation nearby includes casino gaming.
What's the area around Hotel Luzernerhof like?
Hotel Luzernerhof is located on the boardwalk/promenade in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Lake Side Promenade. Travelers give top marks for the hotel's prime location.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
2/10 Poor
Dec 25, 2024
Terrible hotel
It was so hard we had to check out and go to a different hotel because it hurt our backs. No mini fridge to keep drinks or food in no toiletries left in the bathroom.
Roxann
Roxann, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Perfect hotel, perfect location
This was a lovely hotel right in the middle of Old Town Lucerne. Everything we wanted and needed was within walking distance, including the train station. The hotel was clean and modern. The front desk staff was extremely helpful. The hotel provided us free access to public transportation. What a nice bonus.
Lisa
Lisa, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
Nov 29, 2024
Hotel services need improvement on hospitality
Morning breakfast service was terrible, server needs improvement on hospitality and politeness to guests.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 29, 2024
New Zealand solo traveler
Good clean and central hotel. Employees were very helpful and friendly. Would definitely recommend to all travelers.
Nicholas
Nicholas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Rene
Rene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
ellen
ellen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Friendly, helpful very clean. Hotel looks like it's just been done over. I cannot say enough good about it or the staff! 😁😁
debra
debra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Great location, near to my racing day
Luisa
Luisa, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 24, 2024
Well run and updated older property
Smart, efficient concierge staff welcome you in this (basically spotless) updated boutique hotel near the city centre. It has a small bar, restaurant/breakfast room and stylish suites with good coffee makers.
Colin
Colin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
Asli
Asli, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 16, 2024
Room and bathroom were clean and comfortable, nice bed and shower. Airport shuttle service free for pick up but not for drop off. $5 per person. Restaurant was extremely overpriced, even for Switzerland. We walked out and went across the stress to the pizza place.
Christian
Christian, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 13, 2024
Nice hotel
Room wasn’t ready at 4.30 despite 3pm check in so disappointing
Richard
Richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Juliana
Juliana, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 3, 2024
We stayed in the penthouse. It has older flooring but the rooms were great and bathrooms remolded! Comfy beds. I really enjoyed the older style. Very clean. Almost 360° view from the balcony around the flat. If you are a large family or two couples, it’s a great older space. Kitchen, living room and a dining table.
Tamara
Tamara, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 30, 2024
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Great spot.
Great location, great value.
Katie
Katie, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 28, 2024
kerri
kerri, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Raquel
Raquel, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 27, 2024
Affordable
Mayadavi
Mayadavi, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 27, 2024
old building. breakfast is good
di
di, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 26, 2024
Very close to city centre and train station, ferry station.
haroon
haroon, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2024
Very nice room. Big for the area. Showers were a bit fiddly since it was easy to splash outside the shower zone but it wasn't a huge deal once you learned to pull the folding door inward a little to allow for better drainage. Very clean rooms.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Great location. Room updated. Easy access. Will stay here again
John
John, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 24, 2024
A clean, modern hotel close to major attractions in Lucerne.
The only drawback was that there was a lot of noise from the street Also, we had a non smoking room but we could smell cigarette smoke, presumably from the bar on the main level.
Sarah
Sarah, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Sep 24, 2024
This property was just ok. I was especially annoyed that I was shown a certain price while browsing and booking but when I got to the hotel I had to pay another $50.00 because I had my cousin with me. I booked for two people but she said it was a single person price, so I’m not sure how that happened but I way overpaid for this room. I’ve stayed in much nicer places for half the price. It’s a dated hotel, with lukewarm staff. The beds were comfortable and the receptionist did give us each our own beds since I had to pay more. The comforters were clean, but there was a hair on our shampoo bottles in the bathroom and that really turned my stomach because I can’t deal with hair on anything.