Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property
Falmouth beachfront hotel with free water park and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US) | Minibar, in-room safe, blackout drapes, iron/ironing board
Aerial view
Aerial view
On the beach, white sand

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Free breakfast
  • Spa
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 4 outdoor pools
  • Free water park
  • Children's pool
  • Waterslide
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour front desk
For families
  • Children's pool
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar
The price is $404
includes taxes & fees
$348 per night
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 50 of 50 rooms

Family Room, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Private bathroom
Hair dryer
Minibar
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Private bathroom
Hair dryer
  • 624 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Private bathroom
Hair dryer
  • 624 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Free bottled water
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Private bathroom
Hair dryer
  • 624 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Free bottled water
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Private bathroom
Hair dryer
Minibar
  • 377 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-UP, +18 Years Old) (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Free bottled water
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

Highlights

Patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CAN)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Private bathroom
Hair dryer
  • 624 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

Highlights

Patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Falmouth, Falmouth, JMCTY05

What's nearby

  • Jamaica Swamp Safari Village - 7 min walk - 0.6 km
  • Martha Brae River - 15 min walk - 1.3 km
  • Luminous Lagoon - 5 min drive - 5.6 km
  • Blue Waters Beach Club - 10 min drive - 7.1 km
  • Burwood Beach - 11 min drive - 8.6 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 31 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬5 min walk
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬10 min drive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

Hotel Riu Palace Aquarelle - All Inclusive is a great choice for your beach stay in Falmouth. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 4 outdoor pools and free water park. White Bay, one of 5 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include 2 swim-up bars, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

At a glance

Hotel size

  • 753 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges
  • 2 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Gas grills
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool
  • Grocery/convenience store

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2024
  • ATM/banking
  • Garden
  • 4 outdoor pools
  • Free water park
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Dining

White Bay - This family restaurant serves breakfast, lunch, and dinner.
Krystal - This restaurant serves dinner only. Open daily.
Napoli - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.

Fees & policies

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Frequently asked questions

Does Hotel Riu Palace Aquarelle - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Aquarelle - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Aquarelle - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Palace Aquarelle - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Palace Aquarelle - All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Riu Palace Aquarelle - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Riu Palace Aquarelle - All Inclusive and nearby?
Hotel Riu Palace Aquarelle - All Inclusive has 2 swim-up bars and 4 outdoor pools, as well as a spa and a garden.
Are there restaurants at or near Hotel Riu Palace Aquarelle - All Inclusive?
Yes, there are 5 onsite restaurants, featuring Italian cuisine.
What's the area around Hotel Riu Palace Aquarelle - All Inclusive like?
Hotel Riu Palace Aquarelle - All Inclusive is located a short 15-minute walk from Martha Brae River.

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very Good

Good but not great!
Everything was good except for getting waited on around the pool and the beach. Also it was our 10th anniversary and all we received was a piece of cake and one cookie! The last thing was the internet was lousy. I have included a photo of what we received for our anniversary witch anyone can get at the buffet!
Wow! So generous!
RONALD, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cornelius, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff members were friendly and helpful The food was delicious and different choices to choose from And it’s not far from the airport
Marquisha, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Natoya, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Dabayon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

54th Birthday Jamaican Trip
RIU Aquarelle was an amazing birthday trip. The food was Delicious everyday. The entertainment was a 10. The pools, grounds everything was clean and super fun.
Carren, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sherman, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Hussled
I had a death in my family and was asking if my booking could be moved to a later date. The hotel refused to respond to hotels.com. Now I am out of a $1000
Lisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was very clean, staff very friendly. The meal selections at buffet were good however being in Jamaica it would've been nice to see more jamaican food. Although stew peas one night was a very nice surprise.
Antonette, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sophia, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Allison, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alberto, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Stay Riu Aquarrell Falmouth, Jamaica
Just excellent
Ishenkumba, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

June, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Stay
Charmaine, 10-night trip
Verified Hotels.com guest review

2/10 Poor

One of the worse experiences
This hotel is extremely boring, the only fun thing was the water slide.There’s nothing to do in the day time. There are only a few members of staff that are nice and full of hospitality. The food was horrid. The floor gets randomly soaked once the a/c is turned off, the bathroom was clogged and I could go on and on…….. My check out time was 12pm, housekeeping came to my room at 9:30 asking me to check out so she can clean the room. Terrible service. I literally was forced out the room. OUR experience was horrible and I would never recommend this hotel to anyone. This hotel is a ZERO outta 1000
Matthew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall my stay was amazing. I enjoyed almost every aspect of my stay. Except the Italian restaurant. It’s the worst food I have ever seen.i waited 45 mins for my order just to receive a harden chicken breast and pasta both no sauce. No presentation. The chicken was so hard the k life couldn’t pass through. The extended staff was so apologetic , but the chef never presented himself. However, with that being said I still recommend this resort. Excellent
Jeneve, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Lionel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 3-night trip
Verified Expedia guest review

8/10 Very Good

Good customer service
Vignesh, 7-night trip
Verified Expedia guest review

6/10 Good

Quanetta, 5-night trip
Verified Expedia guest review

10/10 Exceptional

My room the bed and the pool what I didn’t like trying to see not coming up with anything so I really enjoyed myself nothing bad to say at all
Delilah, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved it there cant wait to go back
Shanique, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Thelma, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were nice and the service was great. Really nice hotel fir family or a secret get away.
Donald, 3-night family trip
Verified Expedia guest review