Great room, but the service could definately have been better. We waited over an hour, after scheduled check in, for the room the ready. Therefore we asked for a little compensation; an hour late check out. But this was said to be impossible, due to organisational issues. I know the hotel business quite well, and know this is rubbish. The cleaners never start cleaning all the rooms at the same time, and it should have been no problem to give us this little compensation.
It was a nice touch that the room was equipped with some wine and snacks that we could buy, but the downside was that only a few things that was listed actually was available.