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Hotel Pocillos Playa

4.0 star property
Hotel with spa, near Playa de Matagorda

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pocillos Playa

Superior Suite | View from room
Outdoor pool, a rooftop pool, open 10:00 AM to 6:00 PM, pool umbrellas
Building design
Minibar, desk, blackout drapes, soundproofing
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
Feel at home
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Television
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, Pool View

Superior Double Room, Pool View | Minibar, desk, blackout drapes, soundproofing

Superior Double Room, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed

View all photos for Classic Double Room

Minibar, desk, blackout drapes, soundproofing

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed

View all photos for Classic Double Room Single Use

Minibar, desk, blackout drapes, soundproofing

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 237 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Suite

Minibar, desk, blackout drapes, soundproofing

Superior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Separate bedroom
Sofa bed - single
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Queen Bed

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9.0 out of 10, Wonderful, (675)
The price is $233
includes taxes & fees
$218 per night
Dec 1 - Dec 2
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About the neighborhood

Map
Burgao, 4-6, Tías, Canary Islands, 35510

What's nearby

  • Pocillos Beach - 3 min walk - 0.3 km
  • Playa de Matagorda - 9 min walk - 0.8 km
  • Rancho Texas Park Zoo - 4 min drive - 2.1 km
  • Lanzarote Golf Resort - 7 min drive - 5.1 km
  • Puerto del Carmen Beach - 14 min drive - 3.1 km

Getting around

  • Lanzarote Airport (ACE) - 11 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sorrrento Di Italia - ‬4 min drive
  • ‪Restaurante Bar - ‬13 min walk
  • ‪Restaurante Itálica - ‬10 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Hawaiian Bar - ‬4 min drive

About this property

Hotel Pocillos Playa

Hotel Pocillos Playa is just 4.2 mi (6.7 km) from the airport and offers a shuttle. Guests can indulge in hot stone massages at the spa, and Restaurant serves breakfast, lunch, and dinner. Other features of this eco-certified hotel include an outdoor pool, a bar/lounge, and a fitness center.

All inclusive

All-inclusive room rates at Hotel Pocillos Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Dutch, English, German, Portuguese, Spanish

At a glance

Hotel size

  • 76 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) not allowed November-October
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking within 10 ft
  • Street parking available

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Pro golf lessons
  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Horse riding nearby
  • Boat tours nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Rooftop pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Energy-saving switches

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open select days.

Dining

Restaurant - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 35 (subject to availability)
  • Safes in guestrooms can be used for EUR 3 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 2017/5407

Also known as

Smartline Pocillos Playa Hotel Tias
Apartamentos Playa Pocillos Hotel
Apartamentos Playa Pocillos Hotel Tias
Apartamentos Playa Pocillos Tias
Playa Pocillos
Playa Pocillos Apartamentos
Smartline Pocillos Playa All inclusive Hotel Tias
Smartline Pocillos Playa All inclusive Hotel
Smartline Pocillos Playa All inclusive Tias
Smartline Pocillos Playa All inclusive
Hotel Smartline Pocillos Playa - All inclusive Tias
Tias Smartline Pocillos Playa - All inclusive Hotel
Hotel Smartline Pocillos Playa - All inclusive
Smartline Pocillos Playa - All inclusive Tias
Smartline Pocillos Playa
Apartamentos Playa Pocillos
Smartline Pocillos Inclusive

Frequently asked questions

Does Hotel Pocillos Playa offer free cancellation for a full refund?
Yes, Hotel Pocillos Playa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Pocillos Playa?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Hotel Pocillos Playa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Pocillos Playa?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Hotel Pocillos Playa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Pocillos Playa?
Check-in start time: 2:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Late check-out is available for a charge of EUR 35 (subject to availability).
Is there an onsite casino at Hotel Pocillos Playa?
No, this hotel doesn't have a casino, but Gran Casino de Lanzarote (4-min drive) is nearby.
What is there to do at Hotel Pocillos Playa and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Pocillos Playa also has a fitness center and an arcade, as well as a garden.
Are there restaurants at or near Hotel Pocillos Playa?
Yes, there's an onsite restaurant, Restaurant.
What's the area around Hotel Pocillos Playa like?
Hotel Pocillos Playa is a short 3-minute walk from Pocillos Beach and 9 minutes' walk from Playa de Matagorda.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very Good

Affordable & Cheerful
I was looking all over Europe for a hotel that was by the beach, close to the airport, minimum 4 stars and affordable. I booked it with 3 days notice and as you can imagine in peak summer things get very expensive. This one fits the bill as the reviews seemed positive. I have to look at this review with one mind on the cost of the booking. With that in mind, I must say it was money well spent. Things I enjoyed. Overall very clean, decent facilities, has a spa and a gym (although small and consists of just a bench and weights, but a gym none the less), excellent location very close to the airport it's only 8 minutes away and you're close to the strip of Playa da Carmen and the beach. Nice pool that has unrestricted sun all day. Food is repetitive but overall quite tasty. Things that could be better. All inclusive drinks are very limited and the cocktails will not get you tipsy in the slightest, the alcohol they use is very weak. Also the snacks through the day are mostly limited to some nuts and pickles and every now and then they might put some pizza slices out. The pool is COLD even in peak summer. They also need far more sun loungers as you will struggle to get one if you're not out there before 11am. Entertainment, bless them they try their best but it's super cheesy and naff but I guess there's a charm in that. Overall I can't complain. I did enjoy my stay and it was great value.
James, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very relaxing holiday just what we needed ,drinks could have been the real deal and not have to pay for branded alcohol, thats the only negative point ,otherwise all excellent friendly efficient staff and attentive . Excellent holiday . Thankyou
Kevin Michael, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Delightful, All inclusive, Adult only hotel
Fabulous, short, all inclusive stay. Hotel is beautifully presented and well furnished throughout. Lots of, indoor, comfortable seating. Outside lots of sunloungers by the pool (disappointingly 'reserved' by towels from early in the morning) however lots of other areas of the hotel have loungers so never a problem getting one. Our room was the classic twin (wish they could find away of fixing the twin beds together) separate bedroom, sofa bed, and shower over bath. Lots of storeage and overall nice and spacious. Food was excellent, different, country based, theme every night. Good quality food, with lots of choice and friendly and happy staff. As well as breakfast, lunch and dinner in the restaurant, limited amount of snacks available in bar area. Definately consider staying again
Kevin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 4-night trip
Verified Hotels.com guest review

6/10 Good

Truly not 4 star think before Booking
Defiantly would not stay again, Hotel lacked sufficient staff, only a mini bar 1 person ran the bar and reception,, No pool bar or snack bar, unless a tray of left over pastries from breakfast count and a self serve drinks machine? No second pool as advertised unless the small foot wash paddling pool counts less than 1.5m diameter. Reception staff rude and unprofessional. Entertainment was poor. Evenings entertainment was made up by the disgruntled guests forming their own groups which turned out to make a good thing out of a bad job. The hotel is no way a 4 star at best a good 2.5 star. Ok if you are looking for a cheap and cheerful break. I know a lot of people complained about the food as being repetitive but that is AI for you. Simon & Helen Lincolnshire
s, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

7-night trip
Verified Expedia guest review

8/10 Very Good

William, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent location - 5 mins to the beach Friendly staff - chef was friendly, peter the entertainment guy was lovely and made great suggestions on what to do Entertainment was good - karaoke, magic show and aqua fit Christmas dinner was absolutely delicious although the food on other days was disappointing All inclusive drinks included baileys and ice cocktails - very nice Bad points Beds - twin beds in all rooms which split apart - my baby kept falling through the gap. Was uncomfortable to sleep on 10 euro deposit for everything including remote control and extra key card Food was average at best - egg shells in scrambled egg. Too much fish not much choice of meats Food needs more seasoning and flavour
6-night family trip
Verified Expedia guest review

10/10 Exceptional

All staff were approachable and always happy to help with a smile .The apartment room were very nice and clean and the beds comfy. We had an excellent sea view and big balcony. Bar, restaurant and reception area all very clean . Food was excellent and there was always a good variety. All in all very enjoyable stay
7-night romance trip
Verified Ebookers guest review

10/10 Exceptional

What a pleasure to find such a little gem. Staff excellent rooms spotless food very high quality. I would recommend this to anyone it was so nice were going back very soon. The only dislike was the piped music in the dinning room, not my taste but if that's all we can complain about then that's no reason to mark them down below excellent. Thank you all fir s wonderful weeks holidays.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Located in a very quiet street, this is a small hotel with good food and fantastic staff. My room was lovely and everything was spotlessly clean. I would definitely return here.
7-night trip
Verified Expedia guest review

6/10 Good

Negativ: unattraktiver Essraum im Keller Negativ: sehr hellhöriges Appartement durch nicht schallisolierte Verbindungstür zum Nachbarappartement. Positiv: gute Qualität : Essen Positiv: nettes Personal
Elke, 14-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alexander, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Itxaso, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Antonio Gil Fierro, 7-night trip
Verified Expedia guest review

8/10 Very Good

Me gustó la comida,aunque no excesiva la variedad, estaba muy bien cocinada. Y por las noches es tematica,muy bien. Lo peor,por las tardes/noches había una chica de habla inglesa en la barra del bar,no entendia nada de español,no me parece bien que en tu pais no puedas hablar en tu idioma,tengas que dirigirte en inglés con ella,por ejemplo,pedimos un gin tonic y nos servia una cerveza,es un hotel en que si hablas en ingles no hay problema,pero para españoles no. La recepcionista de la tarde también hablaba solo en inglés .
Esther, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Vriendelijk personeel, familiale sfeer door de beperkte schaal, zeer rustig en aangenaam in december. De all-inclusive biedt een zeer ruim buffet met dagelijkse variaties. Handdoeken worden officieel 2dagelijks ververst maar in ond geval gebeurde dat dagelijks. De bedden waren zeer ruim maar wel wat hard. Lichte lawaaihinder van de feestzaal na 23u op sommige dagen.Lichte geur van vochtigheid in kamer door gebrekkige ventilatie.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Bij aankomst heel gastvrij ontvangen en bij vertrek zelfs uitgezwaaid! Ruime keuze aan eten en drinken en van goede kwaliteit. Kamers en faciliteiten ruim en schoon! Straat uitlopen en je staat op het strand👍
3-night trip
Verified Expedia guest review

10/10 Exceptional

Struttura moderna e ben tenuta, personale disponibile e gentilissimo,ottima pulizia sia nelle camere che negli spazi comuni. Probabilmente in futuro sarò nuovamente ospite di questa struttura. Una citazione particolare x lo chef "Pepe", x le ragazze Pilar e Asmara senza dimenticare il gioviale ragazzo al bar ed il fantasioso animatore.in conclusione un bravo a tutti.
Giorgio, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Alles super. Service top. Lage etwas ausserhalb von puerto del carmen aber in strandnähe
5-night romance trip
Verified Expedia guest review

8/10 Very Good

6-night trip
Verified Expedia guest review