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Best Western Hotel de la Cite & Spa

3.0 star property
Family-friendly hotel with spa, near Briere Regional Nature Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel de la Cite & Spa

Sauna, spa tub, steam room, body treatments, body wraps, body scrubs
Lobby
Family Room, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, memory foam beds, in-room safe, desk
Sauna, spa tub, steam room, body treatments, body wraps, body scrubs
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
Main amenities
  • Housekeeping (on request)
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Bar/lounge
  • Room service
  • Massage/treatment rooms
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Blackout drapes/curtains
The price is $86
includes taxes & fees
$75 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

Superior Room, 1 King Bed, Non Smoking, Pool View | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Classic Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, memory foam beds, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Memory foam bed
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
$57 per night
Dec 1 - Dec 2
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About the neighborhood

Map
2, place Dolgellau, Guérande, Loire-Atlantique, 44350

What's nearby

  • The Ramparts of Guérande - 12 min walk - 1.1 km
  • Salt Marshes of Guérande - 6 min drive - 4.7 km
  • Atlantia - Le Palais des Congres de La Baule - 7 min drive - 7.6 km
  • Casino Barriere de la Baule - 8 min drive - 8.3 km
  • La Baule Beach - 11 min drive - 8.0 km

Getting around

  • Nantes - Atlantique Airport (NTE) - 56 min drive
  • Le Pouliguen Station - 7 min drive
  • La Baule Escoublac Station - 7 min drive
  • La Baule-Escoublac La Baule-les-Pins Station - 9 min drive

Restaurants

  • ‪Goût Thé - ‬13 min walk
  • ‪Chez Lucien - ‬15 min walk
  • ‪La Flambée - ‬13 min walk
  • ‪Salon Celadon - ‬13 min walk
  • ‪Cafes Greo Kwa - ‬11 min walk

About this property

Best Western Hotel de la Cite & Spa

When visiting Guérande, Best Western Hotel de la Cite & Spa is a great choice to consider. You can take a dip in the outdoor pool, then visit the spa to be pampered with massages, body wraps, or mani/pedis. Other highlights at this eco-certified hotel include a bar/lounge, a fitness center, and a snack bar/deli.

Languages

English, French

At a glance

Hotel size

  • 60 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's games
  • Toys
  • Fence around the pool

What to do

  • Table tennis
  • Bicycle tour information
  • Golf lessons nearby
  • Water skiing nearby

Working away

  • 2 meeting rooms
  • Coworking spaces
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Spa de L'or Blanc has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.87 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 10 for children
  • Spa access is available for an extra charge of EUR 15

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:30 PM
  • The seasonal pool is open from May 01 to September 30
  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Cité
Best Western Cité Guerande
Best Western Hôtel Cité
Best Western Hôtel Cité Guerande
Best La Cite & Spa Guerande
Best Western Hotel de la Cite Spa
Best Western Hotel de la Cite & Spa Hotel
Best Western Hotel de la Cite & Spa Guérande
Best Western Hotel de la Cite & Spa Hotel Guérande

Frequently asked questions

Is there a pool at Best Western Hotel de la Cite & Spa?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 9:30 PM.
Are pets allowed at Best Western Hotel de la Cite & Spa?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Hotel de la Cite & Spa?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Hotel de la Cite & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Best Western Hotel de la Cite & Spa?
No, this hotel doesn't have a casino, but Casino Barriere de la Baule (8-min drive) and Casino de Pornichet (12-min drive) are both nearby.
What is there to do at Best Western Hotel de la Cite & Spa and nearby?
Have fun with nearby activities like water skiing and windsurfing, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Best Western Hotel de la Cite & Spa also has a seasonal outdoor pool and a fitness center, as well as spa services and a garden.
What's the area around Best Western Hotel de la Cite & Spa like?
Best Western Hotel de la Cite & Spa is in the heart of Guérande, a short 5-minute walk from Briere Regional Nature Park and 12 minutes' walk from The Ramparts of Guérande.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

As a spa hotel there was nothing or no one to explain what was on offer
paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice room, quiet area , friendly staff, EV fast charger (not tied to hotel) available
Victor, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Quick trip to Guerande
Modern hotel close to the centre of the old town. Convenient for visiting the region. Good sized rooms and excellent air conditioning. Would stay here again.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice, comfortable property and walking distance to the medieval city.
Cynthia, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

hugues, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice crew, clean property.
WAFIK, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

A friendly place close to La Baule :)
Dietmar, 4-night business trip
Verified Expedia guest review

6/10 Good

Comfortable overnight stay!
Check-in was slow, but efficient. Although pre-paid online, Reception in error thought we had to pay on site and quoted rate of 69.70 euros. Then it was determined payment had been made online, but at a higher rate of 85.00 euros. I will need to discuss this with Hotels.com, but I assume I will not receive any rebate. First assigned room had no wifi service, which we needed. Front Desk immediately and easily changed us to a different room with excellent wifi service. Front Desk Receptionist was very helpful and professional. Room is very comfortable. Hotel is very well located with a short drive to many interesting places. Unfortunately, room does not have a refrigerator. Overall opinion, good value for money.
Edward, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice, comfortable hotel
Hotel is clean and updated. Sofa bed was a little rough on the back, probably good for kids. The king bead was very comfortable. Nice size room and bathroom. Quite area. Nice looking pool area, even though we did not use it. Great location, close to medieval town and other sight seeing.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Pratique pour visiter Guérande
Hotel sympathique, les espaces sont agréables. La zone autour a assez peu d'interêt, mais c'est à seulement 10min à pied de Guérande intra-muros, donc très pratique.
Julien, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Very nice single nights stay at the Best Western.
The check-in was great and the front desk very responsive and accommodating. The bathroom facilities could use some work .. i.e., the exhaust fan did not operate ..and couple of other things in there need attention. But, overall, a very nice single nights stay at the Best Western.
Ted, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I was most disappointed by this hotel. When we arrived the lady in reception was less than friendly, which is always a shame, but if you only need to check in it’s not so bad. Sadly we needed more, when I tried to find out about the spa she just shrugged at me, even when I asked I French I just got shrugged at, at this point I gave up. We then thought we would explore the area as it says in the info that the hotel is opposite the salt marshes. If by opposite the salt marshes they mean, the salt marshes that have been built on and is now a retail complex, yes true but not quite what we wanted! We returned to hotel room thinking a nice shower after a long days travelling would be nice. At which point we discovered there was no hot water. Another trip to the friendly receptionist, yes she was aware they had no hot water, there had been an issue. You would at least think they would tell you this when you check in! Could we expect hot water at any Point during our stay? Ah the now familiar shrug! I will not be staying here again and likely avoiding Best Westerns generally If this is what you have to put up with. Not recommended.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Veronique, 5-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nice place, Rough Service
The service at the front desk was a bit rough but other than that, it was a nice, comfortable place in outskirts of Guerande.
Marcelo, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Adriana, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

In this hotel, they know what customer service is.
Good hotel in Guerande, walkable distance to the remparts, great breakfast, at extra cost, good room not to large, but everybody working there has a very strong sense of customer service. This is just unusual in France nowadays, unfortunately. 10 mn drive to La Baule, and 3mn drive to the Leclerc supermarket, one of the best in the area.
Sophie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel
Excellent clean hotel with very good breakfast ! Great location for show jumping at La Baule only a ten minute drive away.
Verified Hotels.com guest review

4/10 Fair

Totally characterless Hotel
On first sight the hotel looks more like a hospital. We booked the hotel through Expedia and therefore assumed the hotel being a Best Western would be of a very good standard, how wrong can you be! Having driven a fair distance we arrived and unpacked, decided to take a shower and that's when the problems started, the bathroom floor had lots of little grooves in it where you stood to use the hand basin, and guess what the sink plug didnt work so I had to shave under running water, that did wonders for the environment! The bracket on the pole holding the shower was broken so the shower head was about 4 feet from the ground, OK if you just want to shower your bottom half, next was the taps to adjust the water, it took about five minutes to get the temperature right. Having eaten, time to retire and the bed had a mattress that collapsed in the centre. The place was a disaster!!
Verified Expedia guest review

8/10 Very Good

Friendly staff.
The hotel was "fit for purpose", ie we needed to be in Guérande for some business and it was conveniently located. It was obviously a low point in their season and we saw the breakfast bar reduced as the clientèle dwindled to next to nothing. However, each member of staff we dealt with was pleasant and helpful, and I would recommend the hotel.
Verified Hotels.com guest review

8/10 Very Good

Excellent hotel service.
We were extremely pleased with the service provided by the hotel staff throughout our stay.
Verified Hotels.com guest review

10/10 Exceptional

Guerande a Hidden Gem
Very French not overly touristy. Lots of staff spoke English though. Manager Jean-Phillipe was fantastic. Breakfast lots of choice fresh fruit and juice plus all the staple french things and as a nice touch an English option. Bar was never crowded so created a very relaxing environment. Parking was easy lots of room. Nice fitness suite with massage if you were so inclined. Seemed a little like hard work to me. I'm of the lazy persuasion!!! All in all we really enjoyed ourselves and extended our stay by 3 days. As an after thought Guerande was facinating.
Verified Expedia guest review

10/10 Exceptional

What a find.
What a find. It seems to be stuck out of town on a little estate but it's only 10 minutes' walk into Guerande itself along a quiet road. It seemed very posh to us - "boutique" hotels are not usually our thing - but it was welcoming, very stylish and the air-conditioning was silent! Free parking - in the shade if you work it out. Swimming pool - not huge but in use, particularly in the evening Breakfast looked good but we were too stingy to pay the extra Dog-friendly. See below for location, etc. We'll be back!
Verified Expedia guest review

10/10 Exceptional

The Ideal Base
A fantastic hotel with excellent staff. It is an ideal base for exploring the area. Guerande is beautiful and a short moonlit walk away fro the hotel. Staff are happy to recommend restaurants and arrange booking/taxis. I will definately return. If they had these hotels in Britain I would use them.
Verified Expedia guest review

10/10 Exceptional

Dorothee, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"Good sized rooms and excellent air conditioning."
Reasons to Book
Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM