6/10 Good
Nov 24, 2024
Good location but a host of minor issues
Easy to get to and from the airport (1 euro bus each way), and close to most of the sights, and it has a small handsome lobby that's surprisingly nice for the price. Those are the pros - the cons are that it almost never had visible staff there at any time, i had to ring the bell several times - even at check out time - to speak to anyone. When i was checked in staff declined to mention they'd lock the door at 10pm each night, then later was visibly annoyed when i tried to come in at 10.10pm and kept trying the door. The bed i had was the noisiest creakiest bed I've ever slept in to the point that i think i woke myself up rolling over one night, also like many European hotels they have inexplicably small duvets for the bed size meaning with temps below freezing outside you have to choose which bit of you will be left sticking out of the duvet. The cleaners have radio's that they use on top volume, so from 8am you hear nothing but cleaners talking to eachother over loud radios, then meeting up in person to blab face to face as well, right outside the rooms. Also Hotels.com had said they had taken part payment but the hotel insisted they hadn't - i tried to explain to reception that this had happened to me before and it turned out in that instance i was right but they just wanted oayment so charged me the hole amount and i would just have to look into it myself later. One of those experiences where you feel like an inconvenience, not a paying guest. Could be a lot better
Danny
Danny, 2-night trip
Verified Hotels.com guest review