2/10 Poor
Mar 25, 2024
Was checked into property and given the wrong room, which smelled strongly of mold and chemicals to hide the smell. The carpet in the bedroom was damp. Once the other party we were with let the host know we had gotten the wrong rooms, we switched keys and went to our correct room. The bed had a read bug and hair on it, the floor was filthy, and the kitchen was very outdated and not clean looking. We let the host know we were not happy with the accommodation and we did not get a response. We ended up submitting a claim with Expedia and did not stay in the room. The pictures are very deceiving and the entire process was weird.
Heather
Verified Orbitz guest review