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Novotel Marrakech Hivernage

4.0 star property
Family-friendly hotel with outdoor pool, near Jemaa el-Fnaa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Marrakech Hivernage

Front of property
Outdoor pool, pool umbrellas
Superior Twin Room, Multiple Beds | Premium bedding, in-room safe, desk, soundproofing
Lunch and dinner served
Sports facility

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Babysitting
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
The price is $141
includes taxes & fees
$125 per night
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Twin Room, Multiple Beds

Superior Twin Room, Multiple Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed
Premium bedding
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed
Premium bedding
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
HDTV
Sofa bed
Premium bedding
Bathrobes
Shower/tub combination
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed
Premium bedding
Shower/tub combination
Eco-friendly toiletries
Hair dryer
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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8.4 out of 10, Very Good, (219)
The price is $140
includes taxes & fees
$118 per night
Dec 6 - Dec 7
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About the neighborhood

Map
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000

What's nearby

  • Casino de Marrakech - 1 min walk - 0.2 km
  • Menara Mall - 12 min walk - 1.1 km
  • Palais des Congrès - 17 min walk - 1.5 km
  • Jemaa el-Fnaa - 19 min walk - 1.7 km
  • Majorelle Garden - 3 min drive - 2.6 km

Getting around

  • Menara Airport (RAK) - 8 min drive
  • Marrakech Central Station - 28 min walk

Restaurants

  • ‪Casino de Marrakech - ‬3 min walk
  • ‪Cappuccino - Morocco - ‬5 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬4 min walk
  • ‪Café Extrablatt - ‬2 min walk
  • ‪Palais Jad Mahal - ‬3 min walk

About this property

Novotel Marrakech Hivernage

When you stay at Novotel Marrakech Hivernage, you'll be just a 5-minute drive from Jemaa el-Fnaa and Avenue Mohamed VI. Guests can indulge in mani/pedis, and Bazz'art serves lunch and dinner. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.

Languages

Arabic, English, French

At a glance

Hotel size

  • 112 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bazz'art - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Comptoir Nomade - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MAD 120 for adults and MAD 60 for children
  • Late check-out can be arranged for an extra charge of MAD 500 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 150.0 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Suite Novotel Hotel Marrakech
Suite Novotel Marrakech
Suite Novotel Marrakech Hotel Marrakech
Novotel Suites Marrakech Hotel
Novotel Suites Marrakech
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

Does Novotel Marrakech Hivernage offer free cancellation for a full refund?
Yes, Novotel Marrakech Hivernage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Marrakech Hivernage?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Marrakech Hivernage?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Novotel Marrakech Hivernage?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MAD 500 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Novotel Marrakech Hivernage?
No, this hotel doesn't have a casino, but Casino de Marrakech (1-min walk) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
What is there to do at Novotel Marrakech Hivernage and nearby?
Novotel Marrakech Hivernage has an outdoor pool and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Novotel Marrakech Hivernage?
Yes, there's an onsite restaurant, Bazz'art.
What's the area around Novotel Marrakech Hivernage like?
Novotel Marrakech Hivernage is in Hivernage, a short 8-minute drive from Menara Airport (RAK) and 19 minutes' walk from Jemaa el-Fnaa.

Reviews

7.4

Good

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

Keith, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Atalokhia, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

An enjoyable and relaxing stay in Marrakesh.
The hotel was very well located in the city and was within reasonable walking distance of all the locations I wanted to visit in the city. It was also 10 minutes from the airport and Gare de Marrakesh train station. The hotel was very nice and the room accommodated was lovely, comfortable and spacious. The breakfasts provided by the hotel were lovely with a wide variety of options. All of the staff I encountered were very friendly and helpful. The room was cleaned very day and 2 bottles of water provided each day along with coffee, tea and toiletries. The hotel has a very small gym (cardio equipment) and a large relaxing pool area. If I was returning to Marrakesh I would stay at the hotel again. Thank you.
John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

GIORIBE, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Yvonne, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I don’t recommend this hotel. This is really overvalued and the staff is terrible.
khaled, 2-night trip
Verified Expedia guest review

8/10 Very Good

I really nice place. I will recommend this friendly place for anyone going to Marrakech. Very helpful welcome staff
Nzuki, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Kamlesh, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kamlesh, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not a great stay, hotel needs a refresh
Our room was dated and tired. The shower leaked all over the floor with every use and the room smelt the whole time we were there - really fishy, which we think was glue. Everything in the room has been repaired and not well! The bed was very hard. The robes were old, faded and worn out, as were the towels. The TV was good! The pool area was nice and the breakfast was good. But the worst thing was the staff, they were all rude and unfriendly and very unhelpful. They were also really slow, the reception staff were the worst. Just made us feel unwelcome
Leonie, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

yahya, 7-night trip
Verified Orbitz guest review

10/10 Exceptional

richard, 2-night trip
Verified Hotels.com guest review

4/10 Fair

There is no parking, only 10 spaces available, reception staff are not helpful, restaurant staff are good, breakfast is not good and not up to Novotel standard, there is no privacy in using the bathrooms, there are no tables next to the beds, towels are old and worn out, and the beds are old and uncomfortable.
Dr. Mohammed, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Environment
Abdouzakou, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Everything was great
Verified Expedia guest review

8/10 Very Good

Very good location. Good facilities. Recommended.
Adil Yusuf, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Jaiprakash, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good place to stay
Rajeswara, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The location in Hivernage is very good with easy access to both the Medina and Gueliz. The room was clean and spacious and the service excellent, the team made me feel super welcome from the security at the entrance to the front desk, the bar and the restaurant.
Laurent, 3-night trip
Verified Expedia guest review

4/10 Fair

Watch out for scam taxi service
While the hotel was very nice, we were very disappointed with the transportation service they arranged for us . We requested transport to the airport very early (3:45 am) the next day. The receptionist told us it could be arranged but had to be paid in cash (approx $25). We paid, but no receipt was offered. Our cab was ready at the appointed time and took us to the airport as requested, but the driver said he had not been paid and insisted on another $25. After a brief discussion, We gave him all the Moroccan money we had and added another $7 to make up the difference. I’m not sure who benefitted from this scam, but future travelers should insist on a receipt or some kind of voucher if they plan to use this service.
Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place at the right price
Great location Great hotel
feraz, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

The place is a dump!!. A/C not working in the room. Not worthy of the brand the hotel belongs too,
Hassnyen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Helpful staff. Rooms clean and practical. Hotel facilities are very good
Donna, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Naima, 3-night trip
Verified Expedia guest review