Museum of Tropical Queensland - 17 min walk - 1.5 km
Townsville 400 Racetrack Start / Finish line - 3 min drive - 2.4 km
Castle Hill - 3 min drive - 2.1 km
Magnetic Island Ferry Terminal - 3 min drive - 2.1 km
Queensland Country Bank Stadium - 4 min drive - 2.2 km
Getting around
Townsville, QLD (TSV) - 21 min drive
Townsville Station - 30 min walk
Restaurants
Wild Rice Laos & Thai Cuisine - 12 min walk
IMC Steak House - 6 min walk
Molly Malones Irish Pub - 17 min walk
Zambrero Townsville - 13 min walk
Grill'd - 8 min walk
About this property
Oaks Townsville Metropole Hotel
Oaks Townsville Metropole Hotel puts you just a 5-minute drive from Magnetic Island Ferry Terminal. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Metropole Hotel, which serves local and international cuisine and is open for lunch and dinner. Apartments feature bonuses like kitchenettes and washers/dryers, along with balconies and DVD players. Fellow travelers love the helpful staff.
Languages
English
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Family friendly
Cribs (infant beds): AUD 20.0 per night
Restaurants on site
Metropole Hotel
Kitchenette
Refrigerator
Stovetop
Microwave
Dishwasher
Cookware/dishes/utensils
Electric kettle
Dining
1 restaurant
Bedrooms
Bed sheets provided
Bathrooms
Shower
Hair dryer
Towels provided
Free toiletries
Entertainment
TV with cable service
Arcade/game room
DVD player
Outdoor areas
Balcony
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Desk
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Iron/ironing board
Phone
Luggage storage
Front desk (limited hours)
Things to do
Fitness center
Kayaking nearby
Snorkeling nearby
Sailing nearby
Boat tours nearby
Skydiving nearby
Water skiing nearby
Golf nearby
Scuba diving nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
104 rooms
11 floors
Built in 2008
Double-glazed windows
Special features
Dining
Metropole Hotel - Overlooking the ocean, this bistro specializes in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Optional extras
Credit card charges are subject to an extra charge of 1.5 percent
Children & extra beds
Cribs/infant beds are available for AUD 20.0 per night
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville
Frequently asked questions
Does Oaks Townsville Metropole Hotel offer free cancellation for a full refund?
Yes, Oaks Townsville Metropole Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oaks Townsville Metropole Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Oaks Townsville Metropole Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oaks Townsville Metropole Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Oaks Townsville Metropole Hotel?
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Check-out time is 10 AM.
What is there to do at Oaks Townsville Metropole Hotel and nearby?
Have fun with activities like boat tours, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a fitness center and an arcade.
Are there restaurants at or near Oaks Townsville Metropole Hotel?
Yes, Metropole Hotel offers alfresco dining, local and international cuisine, and ocean views.
Does Oaks Townsville Metropole Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.
Does Oaks Townsville Metropole Hotel have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Oaks Townsville Metropole Hotel like?
Oaks Townsville Metropole Hotel is a short 17-minute walk from Museum of Tropical Queensland and 4 minutes' walk from Maritime Museum of Townsville.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 30, 2024
Ivan
Ivan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Return stay.
Very clean and comfortable room with all amenities.
Verified traveler
3-night trip
Verified Hotels.com guest review
6/10 Good
Oct 22, 2024
A bit disappointing after my last stay. Both the tv and the dishwasher didn’t work in this room. As I was only in for the night there was no point complaining. A lot of the fittings are getting dated in this hotel.
Andrew
Andrew, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2024
The room was as it usually is and the service polite and efficient. I used the washing machine on the last night to wash my clothes. Unfortunately the machine leaked all through the room. I was given the room next door for my final night. Unfortunate and disappointing.
Andrew
Andrew, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Nice
Great place the new pub out front makes it even more convenient
Diane
Diane, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2024
Craig
Craig, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2024
Hyeon
Hyeon, 13-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2024
The view was amazing
Peter
Peter, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 11, 2024
Nice location and great room. Extremely comfy bed and clean rooms. Will be back!
Alex
Alex, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
Aug 6, 2024
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Grant
Grant, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 6, 2024
Lovely apartment with great view from small balcony. Everything we could want was provided. The only absence was a source of good coffee. Maybe a coffee pod machine would have enhanced our experience. We also had a great deal of difficulty parking, in fact I scraped the side of our hire car in trying to park in the last spot, beside a big SUV. They are very narrow parking bays and there is insufficient manoeuvring space to get your vehicle straight on entry.
Penny
Penny, 11-night family trip
Verified Wotif guest review
10/10 Exceptional
Jul 28, 2024
Not that we used any but in the room there was a full size fridge, dishwasher, microwave and small
Stove top. Bed was very comfortable and having a balcony was really nice for watching sunrise
Jason
Jason, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
Jul 28, 2024
Feeling welcomed and safe
Kathi
Kathi, 6-night romance trip
Verified Wotif guest review
10/10 Exceptional
Jul 24, 2024
Townsville stopover
Close to restaurants, hotels and country bank stadium. Friendly efficient staff, highly recommend this hotel
Anne-Marie
Anne-Marie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 23, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 22, 2024
Samantha
Samantha, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jun 28, 2024
Great location. Hotel attached. Close dining options.
Barbara
Barbara, 4-night family trip
Verified Wotif guest review
6/10 Good
Jun 28, 2024
FOR THE PRICE OF THE ROOM ($599) IT WAS NO WHERE NEAR WORTH IT.
Brian
Brian, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Jun 20, 2024
Very comfortable and walkable distance to restaurants and shops!
Darren
Darren, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 16, 2024
The view was excellent, the apartment was relaxing and pleasant
Matthew
Matthew, 3-night trip
Verified Lastminute guest review
8/10 Very Good
Jun 13, 2024
Good stay
eden
eden, 1-night trip
Verified Wotif guest review
8/10 Very Good
May 29, 2024
The position of the place and walking distance to different areas. Easy parking and great food and drinks right there as well.
Rodney
Rodney, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 28, 2024
Everything was awesome
Mark
Mark, 3-night trip
Verified Wotif guest review
4/10 Fair
May 15, 2024
Receptionist wasn’t welcoming of friendly. Hotel is dated