10/10 Exceptional
Sep 24, 2024
This was our first time staying at this St. Regis. What a lovely hotel. The inside is absolutely gorgeous and the staff were super friendly. We did high tea which was a treasure, ate at The Garden Room and enjoyed breakfast on our balcony. The room was very spacious and immaculately clean. The beds were super comfortable and the pillows soft. The only downside to the entire stay was the room was so incredibly hot. They did bring a fan and we were told it would be fixed but it was not. I ended up sleeping only with a sheet and the fan on full blast. When opening the door, it was at least 10-15 degrees cooler in the hallway. Getting ready was quite interesting as it was so hot but we did not complain a 2nd time. We did let check out know and they comped our breakfast. Next time, I will make sure to ask that the room is cool upon arrival as this room was extremely hot. But everything else was great.
Jennifer
Jennifer, 1-night family trip
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