Ripley's Aquarium of the Smokies - 4 min drive - 2.2 km
SkyPark - 4 min drive - 2.7 km
Gatlinburg Convention Center - 5 min drive - 2.9 km
Wild Bear Falls Indoor Water Park - 7 min drive - 5.2 km
Getting around
McGhee Tyson Airport (TYS) - 69 min drive
Restaurants
Cliff Top Grill & Bar - 4 min drive
Tennessee Cider Company - 4 min drive
Anakeesta Smokehouse - 5 min drive
Subway - 3 min drive
Ole Red - 3 min drive
About this property
MainStay Suites Gatlinburg Downtown Area
When you stay at MainStay Suites Gatlinburg Downtown Area, you'll be just a 5-minute drive from Anakeesta and Ripley's Aquarium of the Smokies. You can get a workout in at the fitness center or take a dip in the indoor pool. Also, SkyPark and Gatlinburg Convention Center are just a 5-minute drive away. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
116 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee/tea in a common area
Water dispenser
Traveling with children
Grocery/convenience store
Working away
Business center
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
Built in 2023
Television in common areas
Fitness center
An indoor pool
Firepit
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Smooth flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
Flat-screen television
Premium TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Bathtub only
Soap
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Toaster
Dishwasher
More
Housekeeping (on request)
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg
Frequently asked questions
Does MainStay Suites Gatlinburg Downtown Area offer free cancellation for a full refund?
Yes, MainStay Suites Gatlinburg Downtown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MainStay Suites Gatlinburg Downtown Area?
Yes, there's an indoor pool.
Are pets allowed at MainStay Suites Gatlinburg Downtown Area?
Sorry, pets aren't allowed.
Is parking offered on site at MainStay Suites Gatlinburg Downtown Area?
Yes, there's free self parking.
What are the check-in and check-out times at MainStay Suites Gatlinburg Downtown Area?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at MainStay Suites Gatlinburg Downtown Area and nearby?
MainStay Suites Gatlinburg Downtown Area has an indoor pool and a fitness center.
Does MainStay Suites Gatlinburg Downtown Area have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a refrigerator.
What's the area around MainStay Suites Gatlinburg Downtown Area like?
MainStay Suites Gatlinburg Downtown Area is located a short 13-minute walk from Salt and Pepper Shaker Museum.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 26, 2024
It was ok. The sofa bed is terrible!
Karen
Karen, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
jeffrey
jeffrey, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2024
Cynthia
Cynthia, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 9, 2024
Foot Traffic
We stayed on the 3rd floor. Between 12 midnight and 2:30 am the family above us had a child running around and Helda heavy foot stomping across the floor. Minimal sleep with a long drive the next day. Not enjoyable at all.
John
John, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Danny
Danny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Great Stay @ Mainstay
Staff amazing very clean & accommodating & great location & give 5 stars & suggest everyone to visit
Donna
Donna, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Sai Krishnakant
Sai Krishnakant, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Roger
Roger, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Brenda
Brenda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Kelly
Kelly, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Quiet, clean hotel. Nice sized room with comfortable bed and good working area for those that need to work. Staff is very friendly and accommodating.
Michelle
Michelle, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Martin C
Martin C, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2024
Gitika Dinesh
Gitika Dinesh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Kim
Kim, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Aileen
Aileen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Favorite hotel for a budget price
Friendly staff, spacious room with kitchen, soft bed and perfect pillows that I didn't have to ask for more because of them being perfectly stuffed
Leslie
Leslie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Ryo
Ryo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Laura
Laura, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
This was an easy to find comfortable hotel that was perfect for our stay.
Valerie
Valerie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 28, 2024
Sophia
Sophia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2024
We really enjoyed the front desk staff. He had a great sense of humor and was very welcoming. The room was great and everything was clean.
Melissa
Melissa, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 23, 2024
Found a Cheeto in the floor but other than that pretty nice. Big room
Teresa
Teresa, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 22, 2024
Ayush
Ayush, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 20, 2024
Breakfast bar could use improvement . Not much variety.