In the heart of Gatlinburg, MainStay Suites Gatlinburg Downtown Area offers a warm welcome with an indoor pool, a cozy firepit, and convenient laundry facilities. Guests can connect to WiFi in-room or stay productive at the business center while enjoying coffee and tea in the lobby; previous guests rave about the helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
24/7 front desk
Gym
Laundry facilities
Pool
Free parking
Air conditioning
Main amenities (11)
Housekeeping (on request)
Indoor pool
Fitness center
Business center
24-hour front desk
Coffee/tea in a common area
Computer station
Convenience store
Water dispenser
Self-serve laundry
TV in a common area
Feel at home (6)
Kitchen
Premium TV channels
Laundry facilities
Coffee/tea maker
Blackout drapes/curtains
Elevator
The current price is $67
$67
includes taxes & fees
$59 per night
Mar 11 - Mar 12
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Suite, Multiple Beds, Non Smoking
Suite, Multiple Beds, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)
Suite, Multiple Beds, Non Smoking (Larger Room)
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, Multiple Beds, Non Smoking
Ripley's Aquarium of the Smokies - 4 min drive - 2.2 km
SkyPark - 4 min drive - 2.7 km
Gatlinburg Convention Center - 5 min drive - 2.9 km
Wild Bear Falls Indoor Water Park - 7 min drive - 5.2 km
Getting around
McGhee Tyson Airport (TYS) - 69 min drive
Restaurants
Cliff Top Grill & Bar - 4 min drive
Tennessee Cider Company - 4 min drive
Anakeesta Smokehouse - 5 min drive
Subway - 3 min drive
Ole Red - 3 min drive
About this property
MainStay Suites Gatlinburg Downtown Area
When you stay at MainStay Suites Gatlinburg Downtown Area, you'll be just a 5-minute drive from Ripley's Aquarium of the Smokies and Anakeesta. You can get a workout in at the fitness center or take a dip in the indoor pool. Also, Ripley's Believe It Or Not Museum and SkyPark are just a 5-minute drive away. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
116 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee/tea in a common area
Water dispenser
Traveling with children
Grocery/convenience store
Working away
Business center
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
Built in 2023
Television in common areas
Fitness center
An indoor pool
Firepit
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Smooth flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
Flat-screen television
Premium TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Bathtub only
Soap
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Toaster
Dishwasher
More
Housekeeping (on request)
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg
Frequently asked questions
Does MainStay Suites Gatlinburg Downtown Area offer free cancellation for a full refund?
Yes, MainStay Suites Gatlinburg Downtown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MainStay Suites Gatlinburg Downtown Area?
Yes, there's an indoor pool.
Are pets allowed at MainStay Suites Gatlinburg Downtown Area?
Sorry, pets aren't allowed.
Is parking offered on site at MainStay Suites Gatlinburg Downtown Area?
Yes, there's free self parking.
What are the check-in and check-out times at MainStay Suites Gatlinburg Downtown Area?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at MainStay Suites Gatlinburg Downtown Area and nearby?
MainStay Suites Gatlinburg Downtown Area has an indoor pool and a fitness center.
Does MainStay Suites Gatlinburg Downtown Area have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a refrigerator.
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MainStay Suites Gatlinburg Downtown Area Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 22, 2025
Great time
The room was nice and clean, great location , will be back in the near future !
keisha
keisha, 2-night trip
10/10 Exceptional
Feb 23, 2025
Clean
Clean room and nice facility
Scott
Scott, 2-night trip
10/10 Exceptional
Dec 6, 2024
Great Stay @ Mainstay
Staff amazing very clean & accommodating & great location & give 5 stars & suggest everyone to visit
Donna
Donna, 3-night trip
10/10 Exceptional
Oct 19, 2024
Great stay
Srilu
Srilu, 1-night trip
10/10 Exceptional
Sep 30, 2024
This was an easy to find comfortable hotel that was perfect for our stay.
Valerie
Valerie, 2-night trip
10/10 Exceptional
Nov 26, 2024
Great room
Karen
Karen, 2-night trip
6/10 Good
Feb 11, 2025
Winter vacation
The room had an unpleasant odor. It was a nice big room with two double beds and a couch. No carpet, which was good. The bathroom was for handicapped and had no lip on the shower so the water flowed into the bathroom floor. There was also late night noise above our room like a child running around making loud thumps on their floor, our ceiling.
Mary
Mary, 2-night trip
10/10 Exceptional
Nov 3, 2024
Quiet, clean hotel. Nice sized room with comfortable bed and good working area for those that need to work. Staff is very friendly and accommodating.
Michelle
Michelle, 5-night trip
10/10 Exceptional
Oct 14, 2024
Favorite hotel for a budget price
Friendly staff, spacious room with kitchen, soft bed and perfect pillows that I didn't have to ask for more because of them being perfectly stuffed
Leslie
Leslie, 2-night trip
10/10 Exceptional
Nov 18, 2024
Great!
Tanya
Tanya, 2-night trip
8/10 Very good
Dec 26, 2024
It was ok. The sofa bed is terrible!
Karen
Karen, 4-night trip
10/10 Exceptional
Nov 3, 2024
Everything is new, clean and quiet
WANDA
WANDA, 2-night trip
10/10 Exceptional
Aug 11, 2024
Great hotel and staff. The room was clean and spacious for the 4 of us.
Verified traveler
5-night trip
10/10 Exceptional
Sep 25, 2024
We really enjoyed the front desk staff. He had a great sense of humor and was very welcoming. The room was great and everything was clean.
Melissa
Melissa, 1-night trip
10/10 Exceptional
Jul 21, 2024
Comfortable stay
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Oct 29, 2024
easy and clean
anthony
anthony, 1-night trip
10/10 Exceptional
Jul 3, 2024
My family liked the place very much.
Kazi Atiqur
Kazi Atiqur, 3-night trip
10/10 Exceptional
Sep 4, 2024
New property very clean. Staff super friendly and helpful.
Ross
Ross, 2-night trip
10/10 Exceptional
Oct 6, 2024
Great
Jason
Jason, 1-night trip
6/10 Good
Dec 9, 2024
Foot Traffic
We stayed on the 3rd floor. Between 12 midnight and 2:30 am the family above us had a child running around and Helda heavy foot stomping across the floor. Minimal sleep with a long drive the next day. Not enjoyable at all.
John
John, 1-night trip
8/10 Very good
Aug 12, 2024
Gatlinburg
Very nice hotel
Big room
Stayed just one night for a quick trip to Dollywood
Alison
Alison, 1-night trip
10/10 Exceptional
Jul 29, 2024
Nice place great price. Clean and comfortable.
Ashley
Ashley, 1-night trip
10/10 Exceptional
Aug 12, 2024
The property is immaculate. The rooms are clean and so well designed. Plenty of parking and the staff is wonderful.
Marta
Marta, 2-night trip
10/10 Exceptional
Jul 10, 2024
Awesome staff and beautiful rooms
This is a brand new hotel rooms are absolutely beautiful the suites are very spacious we had 5 in our party and had plenty of room definitely worth the money and would stay again if in the area.
Christina
Christina, 1-night trip
10/10 Exceptional
Aug 12, 2024
We liked it because it is not downtown. It is a couple miles from all the chaos of the downtown area.