8/10 Very Good
May 15, 2024
Well located and comfortable hotel
This is a well located & comfortable hotel in a lovely historic ‘Baltic’ building. The rooms were very clean and the twin room (we eventually stayed in)was bright and airy & quiet. The service levels in the hotel are best described as ‘indifferent’. The room safe was locks shut but no one seemed to know how to fix it, the breakfast selection was not constantly replenished (constantly had to request replenishment of items). When we first checked in we were allocated an small dark attic room whose ceilings were too low and not practical for someone over six foot. Eventually we were offered the bright twin room on the first floor (shown on this website as the ‘superior’ twin we thought we were booking. We were told on check in that breakfast was included but in checking out we were charged £5 a day for breakfast (which was not value for money and we would not have taken had we known it was extra to our room rate).
K
K, 3-night trip with friends
Verified Hotels.com guest review
