4/10 Fair
Sep 30, 2024
El Paso Econo Lodge
The check-in and out process was simple and efficient. The carpet in the hallway was filthy. One of the lights on the bedside table flickered when I tried to turn it on. There were pieces of folded cardboard supporting the toilet. The shower/tub creaked as I stood in it. The bedspread and sheets were stained and did not smell fresh. People in the hallway slamming doors at 2:30 and 3:30 a.m. and talking. Breakfast appeared to be good, but I had planned to eat elsewhere with friends. Did not use coffee maker. TV worked fine. AC worked fine. I used iron and hair dryer, both fine. Fridge worked fine. Newer chair and ottoman. I'm so sorry to be critical, but I don't know how else to alert the company to needed improvements.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review